Auto Lines Australia Reviews 

196
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Many customers frequently praise the quick delivery and efficient service provided. People are generally satisfied with their purchases, noting that products are good, well-built, and function as expected. The overall experience, including ease of transaction and product variety, leads many to recommend the company. However, some customers also noted significant issues with delivery, including delays, items not arriving, or poor tracking information. A few other people also felt that some products arrived pre-registered to another user, were incomplete, or had compatibility problems requiring additional parts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the quality and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(196)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product like Product is not bad I have…

Product like Product is not bad I have issue when I tray log in and I couldn't because device was all ready registered on someone who used before sales man sayed technical isue because was checking before sending away but that wasn't true device was used before by someone and hi sold to me like new and this model was last hi haved hi push me to tray one more time to registered after I sayed I will return device hi accept return but after that hi take off 450 for registration and 50 dollars for not original box hi comes it just normal paper box you can find for free anywhere in would be not upset if hi told me hi going to take off 500 dollars before sendet back customer service and sales man its totally ridiculous I strongly suggest not to buy trough any sales man go to direct wit ancel or better options don't buy att all i will go to cord because hi didn't say nothing hi was waiting for device to be returned and hi can do what ever hi wona guys im sharing this with you not to have same problem i hav

January 4, 2026
Advertisement
Rated 5 out of 5 stars

otofix D1

Customer support has been top notch, from start to finish. I highly recommend purchasing from Auto Lines. Postage was quick.

I bought the Otofix D1. It is simple simple to use and great quality. It comes with the Australian adaptor and Australian ford and Holden software

January 13, 2026
Advertisement
Rated 1 out of 5 stars

I wasn't able to receive my product…

I wasn't able to receive my product purchased online due to an issue with your chosen delivery provider. The item was refunded at least but Im not sure how you can continue with the delivery company you selected. I had to run around and find the product in store.

November 27, 2025
Advertisement
Advertisement
Rated 2 out of 5 stars

Meh!

Meh. They’ve copied a website or an old one and not updated. There website said it was suitable for my car yet the manufacturer site said it wasn’t. To be fair they were going to let me refund but I had to purchase additional parts for my tool. Not from here (cheaper elsewhere). Non-contactable. Only email and that gets read every 24hrs. Yeah thanks but no thanks. Will shop elsewhere next time.

September 15, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look