Auto Lines Australia Reviews 

197
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that items are good, well-built, and function as expected, often coming with specific useful features. Many consumers also highlight the fast delivery and efficient service, describing quick postage, smooth transactions, and overall satisfaction with their purchases. People often recommend the company and express intent to buy again due to the positive experience. However, some people mentioned issues with delivery services, experiencing problems with tracking, delays, or items not arriving at all, sometimes due to issues with the chosen delivery provider. A few other people also felt that products occasionally arrived pre-registered or required additional parts to be fully functional.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the product as... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

3.8

Great

TrustScore 4 out of 5

197 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(197)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam company

Scam company
No tracking
No communication
Paid for express no postage
No email response
No one answers the phone
AVOID

April 17, 2024
Unprompted review
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Rated 2 out of 5 stars

Ordered on Wednesday

Ordered on Wednesday, paid for express post. Received the following week. Would not have paid for express post if I wasn’t going to receive it the same week. Tried contacting them but no response.

March 21, 2024
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Rated 4 out of 5 stars

Cr629

Item launch cr629 works well easy to use.
Seller highly recommended buy through them.

February 29, 2024
Rated 1 out of 5 stars

Terrible Customer Service

Purchased a tyre pressure monitor that was faulty. It then took nearly 2 months from date of purchase to receiving a refund. Customer Service was awful. Communication is terrible & most times taking 24 hours to respond. I asked for a refund & they said they were trying to help me rectify the problem but at no time did they communicate that to me. I know you can’t please everyone but this was the worst online experience I have ever experienced.

January 8, 2024
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Rated 5 out of 5 stars

OBD Reader

I was initially sent a different component to what I had ordered.
After emailing Autolines they arranged the correct component FOC and sent it to me.
Great to see this type of service.

February 8, 2024
Unprompted review
Rated 4 out of 5 stars

Good Result

We did have an issue about being 'express' delivered, when I emailed and said I was concerned it was not being delivered they refund the 'express' charge and still delivered 'express'.
They did all they could to help fix the problem.

January 24, 2024

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