Automotive Superstore Pty Ltd Reviews 

1,600
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery service and reasonable prices, noting that ordered items arrive promptly and comfortably fit into their daily budgets. Many people also find the online ordering process extremely smooth and consistently appreciate the genuinely helpful support when checking product compatibility and details. However, some people mentioned experiencing quite frustrating delays with their pending orders and notably slower shipping times than expected. Consumers additionally noted ongoing concerns regarding incorrect parts received through online website compatibility tools alongside unexpected restocking fees upon returning items.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on items received. While many... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Delivery service

Reviewers highlight satisfaction with the fast delivery service, noting that orders often arrive the very... See more

Price

Clients share positive opinions on price, highlighting great value and competitive costs compared to other... See more

Website

Consumers find website to be ambiguous regarding its usability and reliability. While many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Pricing & range were great. Customer registration side wasn’t the best. Not very intuitive to load a different address to billing address.

Rated 4 out of 5 stars

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used t... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(1,600)

206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Be very careful..

Be very careful... if you buy a high value product and decide it was the wrong item, you will be charged 5% restocking fee - even if that item came from that shop. they will call it a gesture of good will on their part. If this item is return and you have a microscopic mark or 1mm cut wire, you will NOT get your refund. Also be expected to wait like the RTA - 6-7 employees in one shop will take 30mins +. not to mention the return form you need to fill out online before you can return it. Good luck shopping with these guys, you will need it.

June 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I did a google search for all the best…

I did a google search for all the best prices for what I wanted. Automotive superstore were cheapest of the lot. With the right part numbers and a quick search. I had all I was looking for in my basket in no time..and payment was so easy..thanks ..now let's wait for delivery..

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

WTAF

WTAF. I’m getting asked for a review and I haven’t even had confirmation my order is ready for pickup. No emails. No texts. Zero feedback but you’ve happily taken my money. DO NOT USE.

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Reverse camera

Very pleased with the service and the speed that I received my order no complaints all great little camera for my bus

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Shipping and Sharp Pricing

Ordered new wiper blades on Tuesday morning, and they arrived Wednesday. Unfortunately the long rainy spell had suddenly finished by then, but can’t win ‘em all.

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Suzuki Swift Aerpro kit

fast delivery, kit had everything for complete easy install keeping all the steering wheel controls, excellent Aerpro head unit, wife is very happy great Mother's Day present

May 8, 2026
Unprompted review

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