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Company details
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Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+
Contact info
2H Hudson Avenue, 2154, Castle Hill, Australia
- 1300 889 116
- https://automotivesuperstore.com.au/contact/
- automotivesuperstore.com.au
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Hasn’t replied to negative reviews
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Great place to buy car products.
Great place to deal with and great service and product as well as great prices.
Entitled
Asking for a review before you’ve sent the product and after you already missed dispatched date is pretty entitled.
Easy system for parts search
Easy to add a vehicle , easy to search for parts and find correct part , only issue I had was trying to pay for my purchase, the system was not working or down and it took some time to actually complete the transaction but eventually it went through.
Very easy to navigate on website and find my item
Very easy to navigate and find my item
Very user friendly page
Very user friendly page.
Easy account setup.
Very fast notification on purchases.
Great price on the product I bought.
Great variety of a products with cheap…
Great range of products at competitive prices. The team was very responsive and helpful whenever I had any questions.
Super easy to order and select items
Super easy to order and select items. The team make sure to help you in ordering the correct items and delivery is extremely fast so you have your ride back in the road sooner.
To slow
To slow , from ordering to posting shouldn't take more than 2 to 3 days . Everyone is sending much quicker.
Was in your Orange store and purchased…
Was in your Orange store and purchased headlights bulbs for my MG the young guy ….?..….Jones that served me was very helpful ,had trouble replacing the bulb because of the way it was replaced previously ,asked me if i could come back on Tuesday so a team member could assist .Both store manager did assist still had trouble So they called on Jess ,he was able to get the job done. I was so impressed with how they all were invested in getting the job done , it was only light bulbs Probably best customer service I have experienced in along time.
Rubbish communication and dispatch times!
Hi there,
What is the status of my order number 101051267?
I have not heard anything regarding this click and collect order in the past few days and it was supposed to be ready last Friday, 19 June.
Please advise. If it is taking too long, I'd like you to process a refund immediately as I need the parts urgently.
Company is shifting warehouse with no…
Company is shifting warehouse with no notification to customers resulting in orders not being dispatched on time. Customer service is terrible, no offer of refunds or discounts to make up for their shit sales
Order was not sent, poor communication.
After placing an order no action for over a week, 5 days after estimated dispatch date. Unacceptable to leave it with zero communication, left me hang out to dry before a camping trip I needed these parts. DO NOT RECOMMEND and won't ever buy from them again.
It is completely easy to find what I…
It is completely easy to find what I want my car parts and values prices. Simple access order and payment options.
Great company to deal with prompt…
Great company to deal with prompt delivery and good quality product
Recent purchase was all good… But
Recent purchase was all good .....however I have had a please notify me for some parts for about a year and the website has no record of it so every now and then I hit the notify when when its in stock, I think your system needs to record the please notify me issues on the accounts so people can see the quirey is still ongoing
Great way to save on car parts
These guys are great. Most of the time they're the cheapest part retailer in Australia, with loads of stock online. Their physical store in Castle Hill is huge, and the staff are friendly.
Just note that occasionally they'll list an item as in stock, only to email you with an out-of-stock notice following your part order. Fortunately you get refunded / redirected almost straight away.
The ease of using the ordering…
The ease of using the ordering platflorm made my purchase fun. Always have a great experience.
All good.
All good, easy to navigate purchase process. Item arrived on time and intact.
I have been using Automotive Superstore…
I have been using Automotive Superstore for years now. Im also a qualified Automotive Technician .
After learning about there Click and Collect setup only just recently . They have become my Go to parts Suppliers due to there pricing, reliability, friendliness, knowledge and now the Speed in which your order and parts can be supplied with the innovative click and Collect team based in Dingley Victoria.
10 out of 10. Could not recommend these guys enough.
Thank you for the service your provide guys well done.
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