Automotive Superstore Pty Ltd Reviews 

1,601
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing, reliable product availability, and exceptionally quick delivery times that make purchasing smooth. Consumers mention that ordered items arrive securely packaged and exceptionally well-protected for transit. People also appreciate the helpful customer support staff and the straightforward process of finding the right items online. Some reviewers were not happy with slow shipping times, noting significant delays in order dispatch and missed delivery dates. A few other people also felt that the online website compatibility tools were lacking details, leading to incorrect parts and frustrating return fees.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on items received. While many... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Delivery service

Reviewers highlight satisfaction with the fast delivery service, noting that orders often arrive the very... See more

Price

Clients share positive opinions on price, highlighting great value and competitive costs compared to other... See more

Website

Consumers find website to be ambiguous regarding its usability and reliability. While many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used t... See more

Rated 4 out of 5 stars

Pricing & range were great. Customer registration side wasn’t the best. Not very intuitive to load a different address to billing address.


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(1,601)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

They couldn't fill the order in a…

They couldn't fill the order in a timely fashion (its a car battery, I can't wait weeks!) I cancelled the order before they even processed or shipped the order.

Now they're trying to steal 5% for the priveledge... then have the balls to say they will refund the entire ammount in store Credit!!! Buyer beware! bad business! never again

January 8, 2026
Unprompted review
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Rated 4 out of 5 stars

Reasonable prices for the products i…

Reasonable prices for the products i have purchased the only issue was i spent almost $ 400 and had to pay for postage and i purchased 4 trico wiper blades but only received one free bottle of window cleaner i thought it was 1 free bottle per item purchased.

December 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Bought an expensive item and requested…

Bought an expensive item and requested it be sent express. They agreed then delayed posting it for 5 days. Then the courier company Global Express lost it for 10 days. There was nothing but excuses. The item seems good but quite frankly I would be a wary of buying from them.

December 19, 2025
Unprompted review
Rated 4 out of 5 stars

Windscreen wiper fitment

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure if I will get correct fitment.

December 19, 2025
Unprompted review
Rated 2 out of 5 stars

Don’t try to ring - it’s too hard

Very unclear early on whether you could click and collect.
Tried to ring you to clarify but that was impossible - thousands of options via your system but none got me thru - obviously you trying to be efficient but your not friendly doing it

December 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Careful trusting there website tools (licence plate #)

I used there licence plate number thingy to order the right part for my car. Yet once I got it, it was for a wrong part. After jumping through hoops for a week, they accepted the return. I had already spent $20 on postage, then another 15 too send it back, now a 10% restock fee. It actually cost me 80, lost $43 because of there website tool. Thats complete Bs.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Very slow to post.

Ordered at the end of November, was not posted until the 10th of December, not received until the 15th, no notification of hold ups, no communication at all.
Save yourself the wait and order from SuperCheap/Repco or even a reputable Ebay seller.

December 15, 2025
Unprompted review

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