Automotive Superstore Pty Ltd Reviews 

1,601
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing, reliable product availability, and exceptionally quick delivery times that make purchasing smooth. Consumers mention that ordered items arrive securely packaged and exceptionally well-protected for transit. People also appreciate the helpful customer support staff and the straightforward process of finding the right items online. Some reviewers were not happy with slow shipping times, noting significant delays in order dispatch and missed delivery dates. A few other people also felt that the online website compatibility tools were lacking details, leading to incorrect parts and frustrating return fees.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on items received. While many... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Delivery service

Reviewers highlight satisfaction with the fast delivery service, noting that orders often arrive the very... See more

Price

Clients share positive opinions on price, highlighting great value and competitive costs compared to other... See more

Website

Consumers find website to be ambiguous regarding its usability and reliability. While many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used t... See more

Rated 4 out of 5 stars

Pricing & range were great. Customer registration side wasn’t the best. Not very intuitive to load a different address to billing address.


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(1,601)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

No customer service by phone only email…

No customer service by phone only email stores in Melbourne that don't stock the same parts as Sydney 10 days before order is dispatched I just hope the parts are quality I was better off sourcing the parts in store I would've had them by now...
NOT RECOMMENDED 0⭐'s

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy to use online shopping

Easy to use online shopping, liked how I could put a heap of items in a wish list first before making final decision before going to cart. Helpful staff when I needed clarification if the item fitted. Fast processing and delivery.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Frazer has been a great help to me in…

Frazer has been a great help to me in ascertaining what accessories I should need to complete the installation of the parts that I wanted to order. The whole ordering process on line for an aged gentleman was easy to understand as well.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

TOO SLOW

I order my part on Sunday 23rd of November, part peaked on Friday 28 of November, I have a message from their fright company, I will receive it on 9th of December. I am in Automotive parts as well and takes about a 7 to 10 days from time customer order to receive the order. This is very slow service.

November 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick pick & pack

Very informative parts page with very detailed specifications and comparability.
Paid for the quickest postage and received my part within 48hrs.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Excellent pricing, easy to purchase, fast processing on website
Communication excellent, order confirmed, invoice issued within minutes, status sms updates.. very professional, recommend

November 26, 2025
Unprompted review
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