Auto Reisen 🚗 Reviews 13,096

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 5 out of 5 stars

Great service

Great service, easy pick-up, great car in great condition, child seats already in the car at the pick up

April 26, 2026
Rated 5 out of 5 stars

No headaches

Renting from them was very straightforward, from the online booking to the picking up and dropping off. No hidden costs, professional staff, clear instructions, new generation cars and minimal efficient interaction with them in general. On top of this, great value for the money!

April 24, 2026
Rated 5 out of 5 stars

Car hire

Always use autoreisen when I go to the canary islands as they are so easy to deal with ,no pressure, full insurance, very efficient staff on the desk and quick drop off on return .
I have used many car hire companies and would rate autoreisen as top.

March 29, 2026
Rated 5 out of 5 stars

Five stars

Never had a bad experience with autoreisen, competitive pricing, no hidden costs, staff are very efficient, cars are immaculate. I recommend to all my visitors to Lanzarote. The only car hire company I will use.

March 28, 2026
Rated 5 out of 5 stars

Overall

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car maintenance. The quick pick-up and checkout procedure was excellent. I will definitely make another reservation! I'm grateful. Thank you. Regards,

April 23, 2026
Rated 5 out of 5 stars

They are honest

They are honest, the service is really great. We were late for our flight and still had to refuel, and they helped us very quickly. The price is great too.

April 23, 2026
Unprompted review

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