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Rated 1 out of 5 stars

My brother bought me a pair of LED H4 replacement lamps from Auxito direct they lasted less 6 months. Having a 2yr warranty l contacted them, gave them the order number, attached pictures as requested... See more

Rated 1 out of 5 stars

These ppl are total VANKERS. avoid if possible. They basically ignore my emails asking for proof of delivery .they won't contact the delivery company for info regarding where they left it, if inf... See more

Rated 5 out of 5 stars

Just installed the following on our 2023 Ford Transit T350HD; -H11/H8/H9 LED Fog Light Bulbs, Fanless Design, 6000 Lumens 6500K Cool White -194 LED Bulbs Amber 168/2825/W5W T10 - front/rear side... See more

Rated 1 out of 5 stars

Purchased H7 version from Amazon and fitted in Mercedes SLK250 which produced console error messages. Amazon expect return to China at buyer expense when supplied from Europe. Whilst these may work O... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

LED Replacement Bulbs – Best LED lights for cars, trucks, motorcycle interior & exterior LED lighting bulbs. LED headlights, fog, turn signal, brake stop tail, reverse lights, DRL, etc. Carefully select and create car lamp accessories, to provide c...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

163 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great LED lights

Great LED lights. Easy to install, very bright. Fast shipping. Everything was as advertised. Will definitely order from again.

January 9, 2023
Unprompted review
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Rated 5 out of 5 stars

The Auxito brand of LED automotive…

The Auxito brand of LED automotive lights are very good. I have purchase quite a few lights in various sizes and they all are still working and they work great. I will continue to purchase their automotive lighting should the need arise.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great products and company

Amazing product lights are bright and amazing warranty on them and customer service is great if ever needed. Been using their products for years and have only gotten better as they years go on

April 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Website is very easy to navigate

Website is very easy to navigate, allows you to look up by year make and model. The products are great, I have used auxito leds for years on all my cars. Never had any issues. The bulbs are long lasting and of great quality material.

March 23, 2023
Unprompted review
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Rated 1 out of 5 stars

I placed an order #13-09470-00846

I placed an order #13-09470-00846
Item # 203578527184
Date of Order 12-19-2022
Product has a one year warranty:
The LED bulb started hipper flashing....
Requested a replacement 3 weeks ago was told the team that handles E-Bay would handle it.. NOTHING
No Response, cant talk to anyone.
Very Disappointed in customer service.
Bob DuPree
3212 Woodrow Way N.E.
Brookhaven, GA 30319

December 19, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hello,
We're deeply sorry to have brought you a bad shopping experience and sorry for our poor customer service.
The lifetime could be influenced by many factors, such as enough space for heat dissipation, stable power supply, connector in good condition and so on.
Please don't worry, Your order is still under warranty, we will send you a new pair to fix it.
We also reached out to you through our customer support email.
If there is anything you'd like us to assist you with, we'll be glad to help you!
Greetings,
AUXITO

Rated 1 out of 5 stars

Purchased H7 version from Amazon and…

Purchased H7 version from Amazon and fitted in Mercedes SLK250 which produced console error messages. Amazon expect return to China at buyer expense when supplied from Europe. Whilst these may work OK in pre CANBUS vehicles, I would avoid purchasing similar items from Amazon. Issue now with Credit Card company under consumer credit act.

December 13, 2022
Unprompted review
Rated 2 out of 5 stars

Tech support non-existent.

Have had good luck with Auxito products up to now. Been trying to contact support for weeks for two different issues. After multiple complaints I have an email now saying that they replied before. Sounds like they use that excuse quite often. 1-24-23 still waiting. Good product if you don't ever need service.

December 10, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hi,
We're so sorry that your experience did not match your expectations.
We have received your first email on 01/17/2023 04:50am.
And we also have replied you on 01/17/2023 12:00pm.
There is no such thing as us not getting back to you.
Perhaps your email recognized our email as spam and you didn't receive it.
For this case, wWe also reached out to you through our customer support email : support@auxito.com
Feel free to email back to us if you need any further support.

Sincerely,
AUXITO

Rated 5 out of 5 stars

products are excellent, good vales and business ethics

I have purchased led bulbs from this company for a number of years I feel give the negativity it reasonable to give some perspective and balance to this company and my experiences.
OK let's get this clear they're selling high quality lights, to retro fit most modern vehicles. The lights I've bought are headlights, interior, fog and reverse bulbs. I've had an issue with.
One headlight, irregular beam pattern and slightly dull light output, sent pictures of replaced without question and significant discount codeas gesture of acknowledgment for inconvenience.
Buld finder advised wrong size so bulbs didn't fit, refunded without question-no gester of good will this time🤔...
I have challenged them about advertising free postage, not transparent about turn around times ordering to delivered and that they use Singapore for distribution with no alternative delivery options, so everyone's waiting quite a while outside of Asia. I was advised twice to be patient.
In my experience they are good with customer service, communication, rectifying faults and good business ethics and values. Did I mention the products are excellent and comparatively cheaper than bigger Western brands all round 5 stars from me I've not found better and I've done my research and product testing first bulbs now 2years 5 months still looking working & awesome!

January 10, 2023
Unprompted review
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Rated 1 out of 5 stars

DO NOT!!!!! (STAY AWAY)!!!!!!

I placed an order with Auxito for two sets of the H1 LED bulbs on 12/24/22. I received my order 12/28/22. Once received, I immediately realized that the H1 bulbs were not going fit due to fitment issues. As Auxito's returns instructions state online to send an email, that's what I did on 12/29/22. I never got a response! Since that time & up until today's date of 1/4/23 I have sent four emails, called the two different phone numbers numerous times that Auxito shows for customer support with no answer & sent a message on their chat on their website all to NO AVAIL!!!!!! THIS SO CALLED COMPANY IS A SCAM & A COMPLETE RIP-OFF!!!!! DO YOURSELF A FAVOR & DO NOT GET TAKEN BY THEM LIKE I HAVE PLEASE!!!!!!!!!!!!!!!!!

January 4, 2023
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hi,
We're so sorry that your experience did not match your expectations.
We have received your first email on 01/03/2023 10:43pm.
And we also have replied you on 01/04/2023 10:20am.
There is no such thing as us not getting back to you.
Perhaps your email recognized our email as spam and you didn't receive it.
For this case, we have provided return address for you through our customer support email support@auxito.com.
Feel free to email back to us if you need any further support.

Sincerely,
AUXITO

Rated 2 out of 5 stars

Installed lights per no instructions or…

Installed lights per no instructions or help from the manufacturer. The turn signals hyperflash, and the daytime driving lights flicker like a strobe. Emails, unanswered. Phone is either busy, or it rings 20 times then disconnects. I guess I am on my own with this problem. Spent $267 for an entire vehicle package of replacement lights. Never again.

December 12, 2022
Unprompted review
Rated 1 out of 5 stars

I purchased the H11 from Amazon in…

I purchased the H11 from Amazon in Mar-2022. One of the lights is no longer working. Tried to call for support and no response. I tried to email and I am getting invalid email response.
Not sure if they are out of business or something is wrong in their email servers !!!

December 7, 2022
Unprompted review

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