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Rated 1 out of 5 stars

My brother bought me a pair of LED H4 replacement lamps from Auxito direct they lasted less 6 months. Having a 2yr warranty l contacted them, gave them the order number, attached pictures as requested... See more

Rated 1 out of 5 stars

These ppl are total VANKERS. avoid if possible. They basically ignore my emails asking for proof of delivery .they won't contact the delivery company for info regarding where they left it, if inf... See more

Rated 5 out of 5 stars

Just installed the following on our 2023 Ford Transit T350HD; -H11/H8/H9 LED Fog Light Bulbs, Fanless Design, 6000 Lumens 6500K Cool White -194 LED Bulbs Amber 168/2825/W5W T10 - front/rear side... See more

Rated 1 out of 5 stars

Purchased H7 version from Amazon and fitted in Mercedes SLK250 which produced console error messages. Amazon expect return to China at buyer expense when supplied from Europe. Whilst these may work O... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

LED Replacement Bulbs – Best LED lights for cars, trucks, motorcycle interior & exterior LED lighting bulbs. LED headlights, fog, turn signal, brake stop tail, reverse lights, DRL, etc. Carefully select and create car lamp accessories, to provide c...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

163 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

ordered 2 bulbs from this company

ordered 2 bulbs from this company. waited on estimated delivery time and came several days late and was told it was put in my mailbox. never received the package or was given proof of delivery. i simply asked for a new package or reimbursement and i was left out of communication from there on. Told "sorry, ask your neighbors." i have a LOCKED mailbox and could not provide of delivery. 100$ on a set of truck bulbs and they refuse to send new ones. If i buy something, i expect delivery and proof in email of where it was showing delivery like every mailing company does for this reason. Ill order elsewhere from now on and not trust this company.

November 14, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hello,

Thank you so much for your time in this comment.

It seems that your package is lost for an unknown reason, but please don't worry, we will send you a new package if you can't receive the package eventually.
You could please contact us directly at support@auxito.com with your order ID to give us the feedback, we will spare no efforts to help you out.

In addition, we have reached out to you and offer the solution.
Feel free to email back to us if you need any further support.

Sincerely,
AUXITO

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Rated 2 out of 5 stars

Back around May or June 2022 I bought 6…

Back around May or June 2022 I bought 6 LED bulbs. 2 low beam, 2 high beam and two driving lights for my 2022 Tacoma. Soon after installing them the fan motors began getting very loud. At the beginning of September one of the low beam Bulbs went out. Toward the end of September a high beam bulb went out. Now on October 21 the other low beam bulb went out. I still have a high beam bulb working and is very loud. These bulbs are great for visibility but they are to loud and haven’t lasted.

October 21, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hello Thomas,

Thank you so much for leaving us your comment.
We're so sorry that your experience did not match your expectations.

The lifetime could be influenced by many factors, such as enough space for heat dissipation, stable power supply, connector in good condition and so on.
Please don't worry, your bulbs have a 2-year warranty, we will send you a new pair to fix it.

We also reached out to you through our customer support email :support@auxito.com.
If there is anything you'd like us to assist you with, we'll be glad to help you!
AUXITO

Rated 1 out of 5 stars

Pretty disappointed in Auxito's service…

Pretty disappointed in Auxito's customer service. Bought a pair of T20 wedge globes to replace the stock indicator bulbs in my Ford Ranger, via Auxito's eBay store. One of them failed within 9 months of installation. Everything was installed properly, the taillight housing is still sealed and correctly installed. I have messaged Auxito twice now to see if it can be replaced (they are advertised with a 2-year warranty) but haven't had any communication back whatsoever. I wouldn't even mind if they just said sorry we can't replace it, because then I will be able to just go down to the auto parts store and replace it quickly. It is the rear indicator and quite dangerous to have it not working. I can't even give an extra star for the product because it should last years. What's the point of installing expensive LED globes if they fail quicker than the stock incandescent ones?
Update November 2022: I messaged Auxito a couple of times on eBay but never received any replacements. Binned them and put some reputable brand ones in their place. Now, the T20 tail light globes I purchased are failing, a lot of the chips have failed and they are starting to flicker (no it's not a canbus problem.) I have also had to replace the little T10's I put in the license plate lights as well. The product is complete junk, stay away.

July 20, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hello,
We're so sorry that your experience did not match your expectations.

The lifetime could be influenced by many factors, such as enough space for heat dissipation, stable power supply, connector in good condition and so on.
Please don't worry, Your order is still under warranty, we will send you a new pair to fix it.
In addition, we have not find out any contact records by searching your email address and name, may we know if you have contacted us in other ways?
We also reached out to you through our customer support email.
If there is anything you'd like us to assist you with, we'll be glad to help you!
Greetings,
AUXITO

Rated 5 out of 5 stars

I had a great experience dealing with…

I had a great experience dealing with this company when they sent me the first set of led globes that didn't fit ,and when I notified them they quickly replaced it with the right bulbs within a short period of time.
Very good customer service.
James

July 4, 2022
Unprompted review
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Rated 1 out of 5 stars

An awful company with no way of…

An awful company with no way of communication, I’ve contacted many times without response when I got billed for lights that were never shipped..DO NOT USE THIS COMPANY!

June 15, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hi Dawson, we have replied to you via email on 06/11/2022 9:22AM.
Or please try to check spam email.
And we also have send you the tracking information, your package has delivered to you on 06/09/2022.
Feel free to email back to us if you need any further support.
AUXITO

Rated 5 out of 5 stars

Great lights!

I have several Auxito lights installed on my cars. After going through countless vendors on Amazon, I have came to the conclusion that this brand is the best.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent output and pattern!

I installed these in place of my stock Halogen bulbs in my side by side. Even with a poorly designed factory reflector, these bulbs were a HUGE improvement over stock. They still keep the upper cutoff line so you aren't blinding other drivers, but the light output and pattern is far better than OEM.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

I love AUXITO leds

I love AUXITO leds, they always have helped me out and have great customer service! The bulbs themselves are super bright always high quality lights! Highly recommend to anyone

April 7, 2022
Unprompted review
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Rated 5 out of 5 stars

I received the Cool White Fog Light…

I received the Cool White Fog Light Bulb for my Rav4, and what a difference it made. The bulbs were packaged great and well protected. Installed quickly (as expected). What a difference in the amount of light and range. Great company and great product.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality

Installed directional indicator lights on the front of my new Toyota RAV4 and reverse lights. Easy to install, fast shipping. great quality, much brighter than factory bulbs.

March 27, 2022
Unprompted review
Rated 1 out of 5 stars

NO COSTUMER SUPORT what so ever

everything work good until missing item and bad costumer support dont even help or no refund or no return
you buy it you deal with it

February 27, 2022
Unprompted review
Auxito LED logo

Reply from Auxito LED

Dear Ibrahim,
We're deeply sorry to have brought you a bad shopping experience and sorry for our poor customer service.
We have given you a solution by email, if you have any questions, please feel free to contact us.

Best regards,
AUXITO

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Rated 1 out of 5 stars

So far THE AUXITO COMPANY

So far THE AUXITO COMPANY, customer Support is not standing behind their headlights, I had a defective motor on the driver side they send me the wrong lights and then give me some weird excuse that I bought my lights from a different company when in fact I sent them the credit card transaction with their company with a video and photos so far nothing but crickets 🦗 sadly very disappointing hopefully somebody up the food chain In their company will step up to the plate and stand behind they are defective products.

December 6, 2021
Unprompted review
Auxito LED logo

Reply from Auxito LED

Hi
Your 9006 headlight bulb was purchased on the ebay platform, we have elaborated with you several times, please contact the third party platform to get the warranty policy

Rated 1 out of 5 stars

The lights itself I haven’t had a…

The lights itself I haven’t had a chance to use they were the wrong ones but customer service is worse than bad I never could get a hold of someone I sent them back a month ago and still nothing no money and no lights so I got scammed, be careful, I’m not the only one.

August 11, 2021
Unprompted review
Rated 3 out of 5 stars

Ordered LED smoked lense marker lights…

Ordered LED smoked lense marker lights for a ford ranger on April 15th. Still haven't seen them on the 28th. Tracking info is the same since the 16th when they supposedly shipped out. 3 emails to customer service checking status or requesting a refund and 2 unanswered calls. Competitor on Amazon would have been delivered two days later. Next step will be reporting fraud through bank if they don't show up or a reply is not sent in the next week. This company will never recieve any business from me again. **update** they finally arrived, took forever. They fit perfect and worked perfect, look great.***

April 28, 2021
Unprompted review
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