Didn't know much about AV so checked them on Trustpilot before buying and had very good rating and reviews. Went ahead and purchased JBL speaker which AV had kept at Xmas sale price whereas all other... See more
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Review summary
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Reviews shaping this summary
Great product and service from AV.com. The AVCOM Record Collectors Unit (Walnut) is exactly as expected and neatly holds more records than I expected, my turntable and amp. The price was reasonable co... See more
Nicely made speaker stands . Parts Easily fitted together and look great with my small Cambridge Audio speakers fitted. Bought primarily to raise the speakers to head height when sat on the sofa .Very... See more
Great customer service, VERY fast shipping / delivery, answered all my questions and resolved slight niggles due to Bank Holiday long weekend without any problems. Highly recommended. Will buy again f... See more
Company details
Written by the company
From initial sales query to after-sales care, AV.com is committed to being competitive, offering a wide range of expanding products from the industry’s biggest names at great prices and delivering your order quickly and efficiently. Regardless of what product or service you might need, AV.com is dedicated to providing excellent service throughout your journey to make every purchase special.
AV.com Details
Written by the company
- No Fuss Returns
- You can purchase from AV.com with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the UK standard of 14 days. It is also easy to return something via our online returns centre on our website.
- Choose Your Own Delivery Date
- You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
- Great Prices and Excellent Service
- We want to make purchasing and owning AV and Hi-Fi equipment, by providing great prices and excellent service, regardless of how you buy from us. We supply AV and Hi-Fi equipment manufactured by many of the industry's best known brands, at very competitive prices.
Contact info
Unit 4, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01706 878444
- info@av.com
- av.com
4.8
Excellent
4K reviews
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Great service
Great service , no problems what so ever . The LEAK CDT has been a great upgrade , fantastic with the LEAK STEREO 230 that i got a bargain on with a different company . Sounds really great with my Wharfedale Evo 4.4's . Recommend AV.Com to everyone looking for great service .
May 4, 2026
Delivery was extremely quick and the…
Delivery was extremely quick and the product is outstanding. Many thanks
May 13, 2026
Unfortunately I have had a very bad…
Unfortunately I have had a very bad experience with this company, they are dishonest and untrustworthy and I would definitely not recommending this company.
April 9, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not very happy with the purchase as the…
Not very happy with the purchase as the needle came faulty.
April 2, 2026
Reply from AV.com
Thank you for your review.
We would always advise contacting us directly if you experience an issue with your purchase.
Regards AV.com
excellent range of floor standing…
excellent range of floor standing speakers for every situation.technical specifications explained and demonstrated on the website.Quick delivery very pleased with the product.Easy secure payment.would highly recommend
May 6, 2026
The picture and sound is brilliant
The picture and sound is brilliant. The picture is so clear. Only thing is that a lot of apps don’t work or open. It is a very good machine.
May 11, 2026
This was a great deal
This was a great deal, I ordered through my G4M login which was really easy to do, and the order arrived the following day in the given one hour time slot.
May 8, 2026
Communication
Communication
The item was delayed and I was informed promptly and also easy to have my money returned if I did not wish to wait..
Would definitely use this company again
May 8, 2026
Very good value and great sound
May 8, 2026
I was after a Klipsch sub recently…
I was after a Klipsch sub recently after being let down by another company.
I emailed AV.com after seeing they had one in stock, they came back to me shortly after and within 24 hours it had been delivered to my door.
Couldn't ask for much more, will definitely be using them again.
May 6, 2026
Unprompted review
It wasn’t clear on purchase that I…
It wasn’t clear on purchase that I would be paying for four packs of connectors. It read like I was paying for four connectors. Bitterly disappointed
May 6, 2026
Reply from AV.com
Thank you for your review.
We are sorry you are not happy with your purchase.
The listing in question is for a pack of eight connectors as shown in the listing image, you ordered 4 of these packs, we do offer a 30 day money back guarantee if you have ordered a surplus. We would always advise contacting us directly if there are any concerns with a purchase.
Regards AV.com
Item took at least three weeks from …
Item took at least three weeks from order date to be received from the suppliers and when it did AV. COM did sent it over vua courier and it arrived in 4 days.
Recieved in good working order.
May 5, 2026
Reply from AV.com
Thanks for your review.
We appreciate your feedback and are glad the item arrived in good condition. We're sorry it took three weeks to receive your order from our suppliers, but are happy it arrived quickly once shipped.
Regards AV.com
Great company
Great company. Lots of products at great prices. Next day delivery means just that.😁
May 5, 2026
Great little cable
Great little cable! Used in car with B&O system. Has improved sound quality immensely compared with the usual cables.
Service from AV really good as well. Recommend both
May 5, 2026
Fantastic service
Fantastic service, what a great company to deal with. Would recommend without any hesitation. Great price and quality for a second hand product.
May 4, 2026
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