Didn't know much about AV so checked them on Trustpilot before buying and had very good rating and reviews. Went ahead and purchased JBL speaker which AV had kept at Xmas sale price whereas all other... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great product and service from AV.com. The AVCOM Record Collectors Unit (Walnut) is exactly as expected and neatly holds more records than I expected, my turntable and amp. The price was reasonable co... See more
Nicely made speaker stands . Parts Easily fitted together and look great with my small Cambridge Audio speakers fitted. Bought primarily to raise the speakers to head height when sat on the sofa .Very... See more
Great customer service, VERY fast shipping / delivery, answered all my questions and resolved slight niggles due to Bank Holiday long weekend without any problems. Highly recommended. Will buy again f... See more
Company details
Written by the company
From initial sales query to after-sales care, AV.com is committed to being competitive, offering a wide range of expanding products from the industry’s biggest names at great prices and delivering your order quickly and efficiently. Regardless of what product or service you might need, AV.com is dedicated to providing excellent service throughout your journey to make every purchase special.
AV.com Details
Written by the company
- No Fuss Returns
- You can purchase from AV.com with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the UK standard of 14 days. It is also easy to return something via our online returns centre on our website.
- Choose Your Own Delivery Date
- You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
- Great Prices and Excellent Service
- We want to make purchasing and owning AV and Hi-Fi equipment, by providing great prices and excellent service, regardless of how you buy from us. We supply AV and Hi-Fi equipment manufactured by many of the industry's best known brands, at very competitive prices.
Contact info
Unit 4, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01706 878444
- info@av.com
- av.com
4.8
Excellent
4K reviews
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Absolutely sterling service
Absolutely sterling service, answered all my (long winded!) questions,very knowledgeable and professional, honest, refunded shipping costs due to Bank Holiday long weekend delay.
April 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lousy service
I specifically contacted AV.com to make sure they had the item I was looking to order in stock for next day delivery, 4 days later and I haven’t received it or any confirmed delivery date, all they can tell me is they’re opening an investigation, between them and the incompetent morons at DPD they’ve lost my headphones and I just have to wait for up to six days for them to get their act together. Embarrassing
April 15, 2026
Unprompted review
Reply from AV.com
Thank you for your review
We're very sorry your order did not arrive as expected. We know how frustrating it is when delivery issues occur. We allow the courier to conclude their investigation and then issue a resolution.
We apologise for any inconvenience caused.
Regards AV.com
I love this record player
I love this record player, it looks lovely and the sound is great! Now I can play my parents old records.
And play my music from my phone!
Delivery was quick and trouble free!
April 14, 2026
delivered on time and WORKING ORDER
April 13, 2026
The price on offer for the speakers…
The price on offer for the speakers caught my eyes the make of speakers also for that price also the condition was in very good quality knowing also the quality of sound on a read up was total five stars so I could not resist a absolute bargain and I’m very pleased a happy with the packaging and delivery of my speakers very good av .com be looking at this site for more good offers
April 12, 2026
Always Outstanding service everytime…
Always Outstanding service everytime and excellent communication 1st Class
April 11, 2026
Excellent company who deliver a wide…
Excellent company who deliver a wide range of products promptly and efficiently at a competitive price. I’ve bought several av items from them and always had the same consistent service.
April 10, 2026
Very satisfied
Good price.
Fast delivery.
Speakers arrived in good packaging and mint condition.
April 6, 2026
Super lucky bargain!
Couldn’t believe my luck when I checked to see if this item was still available as I had been watching it for a few weeks and found it had been reduced by £250! Super happy to have the Marantz 30n to go with the matching amp. The item was exactly as described, like new.
Delivery options galore to suit everyone.
Couldn’t be more happy, TY.
April 6, 2026
Very happy indeed with the service I…
Very happy indeed with the service I had. The portable FiiO DM 15 CD player I ordered took a couple of weeks longer to arrive but when I think of the item coming from China that's OK.
I was very happy with the advice I received re delivery.
April 2, 2026
Brilliant dispatch time
Brilliant dispatch time. Good delivery updates. Great product availability.
April 3, 2026
Speakers arrived well packaged and…
Speakers arrived well packaged and protected - Exactly as described and on time. Bravo!
April 3, 2026
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