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Rated 5 out of 5 stars

Lovely quality napkins which although perfect for Christmas will also work at other times. The aubergine colour is perfect for my dining room

Rated 5 out of 5 stars

Great Follow-Up Service I’ve unfortunately encountered a few issues with my order, but these things can happen. What truly matters is how a company handles them, and Avalon exceeded my expectati... See more

Rated 5 out of 5 stars

Gorgeous napkins. They were beautifully wrapped and packaged. Arrived very quickly and I was so thrilled with the (bigger than expected) size of the napkins and the quality. Can’t wait to set my Easte... See more

Rated 5 out of 5 stars

A well recieved gift. This is top quality and really unique. The embriodery was nicly done and the textile quality and finish are superb. The napkins are quite large, I would ideally like to six a six... See more

Company details

  1. Home Goods Store

Written by the company

Avalon Home is a family run business specialising in beautifully designed and crafted homeware. All pieces are designed incorporating bespoke patterns made by Avalon Home. All products are manufactured in the UK. Collections feature tablecloths, napkins and runners made in botanical, floral and other designs. Cushions are made from 100% cotton & linen with complimentary piping and a range of other homeware is constantly being designed and added to their stunning range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

Very good customer service

Very good customer service, I was notified that hat there could be a delay in delivery time, which was very helpful.
Once my order arrived I was very pleased with the quality of the product.

February 3, 2025
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Rated 5 out of 5 stars

Great Product

Very happy with the entire process of purchasing and receiving these napkins. Looking forward to using them at my next tea party.

February 3, 2025
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Rated 4 out of 5 stars

Responded to the instagram call to…

Responded to the instagram call to support this small business. Absolutely delighted with the product itself ( four linen embroidered napkins) The linen is excellent quality and the size is more generous than I thought it would be and the embroidery super, the perfect wedding gift for a young couple!
I held back one star as the napkins were not arranged well in the box and will require ironing and reboxing if they are to fit nicely as a gift.

January 21, 2025
Rated 5 out of 5 stars

Great items, fast delivery

Item as described with fast delivery. Customer services was great, one item was missing from order, was sent out quickly. Recommended

November 29, 2024
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Rated 5 out of 5 stars

Great Follow-Up Service

Great Follow-Up Service
I’ve unfortunately encountered a few issues with my order, but these things can happen. What truly matters is how a company handles them, and Avalon exceeded my expectations.

Oliver, the co-owner, personally reached out to me via email and followed up with a phone call to resolve the problem. This personal touch, especially during such a busy time of year, was much appreciated, and I was very happy with the outcome.

The products I received are lovely, high-quality, and the perfect finishing touch for my table. I would definitely recommend Avalon and will use them again.

December 11, 2024
Unprompted review
Rated 3 out of 5 stars

Slow delivery, poor packaging and comms

The product arrived quite a while after I ordered it, in a brown envelope with no delivery note or wrapping. The contents had moved around inside and been a bit bashed (napkins with a cardboard holder around them) so not suitable now to give as a gift. No updates sent as to when the product would arrive. Not hugely impressed!

December 3, 2024
Rated 4 out of 5 stars

Really lovely items

Really lovely items, however, very poorly packaged. For such nice items they could've been wrapped in tissue instead of just put inside a thin paper bag which arrived damaged.

November 15, 2024
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