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Avant Reviews 31,875

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TrustScore 4.5 out of 5

4.4

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the loan process, noting quick response times and rapid fund disbursement. Many appreciate the user-friendly experience, from easy application to convenient payment options and accessible apps. Reviewers also praise the helpfulness and professionalism of the customer service representatives, often mentioning their positive attitude and quick support. However, some people were dissatisfied with aspects of payment processing, with a few reporting unexpected charges after account closure or issues with payments not being recorded correctly. There were also instances where customers experienced long hold times and conflicting information from different customer service agents, leading to frustration.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While some reviewers appreciate flexible payment options,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers found the loan and credit card application... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the exceptional and helpful... See more

Response time

Reviewers mention positive feedback about response time. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

I have used Avant for a few loans now. I love Avant! The loan process and response time are quick. Funds are administered quick and efficiently. If you have questions or need help their Customer Serv... See more

Rated 5 out of 5 stars

My AVANT experience has always been a pleasant one. As one of the very first cards that gave me an opportunity to build credit, AVANT has never disappointed starting with a cautious credit line to no... See more

Rated 5 out of 5 stars

This is one of my lower credit limit cards but it has done wonders for my credit scores!! Also have had zero problems with Avant and their customer service/support is very good fast response from them... See more

Company details

  1. #188 of 248 best companies in Non-Bank Financial Service
  2. #149 of 188 best companies in Financial Consultant

About Avant

Written by the company

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Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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