Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Avantigo
Written by the company
Contact info
Griffin House, RH10 1DQ, Crawley, United Kingdom
- 0333 014 2722
- customerservices@avantigo.com
- avantigo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Asking for a review too soon as I hope that I’m never going to actually…
I hope that I’m never going to actually review this service as that would mean something had gone seriously wrong whilst we were on holiday.
Good price and hopefully suits all our needs. Keeping fingers crossed that will never have to find out how good the service is
The person I spoke to was very helpful…
The person I spoke to was very helpful and delt with my query efficiently.
Amending Policy
I rang the helpline to add an existing condition, that didn’t seem to be covered by the medical questions. The advisor, I spoke to, was very helpful, and the condition was added, at a small extra cost.
Good price and cover
Was so easy to navigate and straight…
Was so easy to navigate and straight forward win win situation thank you
All ok!
Mostly efficient but I found the constant change of pricing difficult to comprehend. Price seemed to change each time I checked it out!
The process was quick but thorough.
Whilst in Turkey my husband fell poorly…
Whilst in Turkey my husband fell poorly and was taken into the local clinic where he received treatment over two days. AVANTI Go were so good on the telephone when I rang them from the clinic and everything was dealt with between clinic and Avanti Go direct. The pressure was taken off straight away. Very throughly recommend
Very satisfied with my annual travel…
Very satisfied with my annual travel insurance for myself and husband thank you
Simply but clearly presented questions…
Simply but clearly presented questions on health issues.
Good price.
Had to make contact by telephone twice, staff helpful and polite however one person’s speech was not clear so I had difficulty in understanding what they were asking me. Very frustrating. Overall a good experience.
Good comprehensive holiday insurance at…
Good comprehensive holiday insurance at a great price, have used before and happy with the cover Avantigo provides
Cheapest travel insurance.
Booked through Moneysupermarket.com
Booked through Moneysupermarket.com. Good price for annual European travel insurance.
I had to make a recent amendment to my…
I had to make a recent amendment to my policy. Spoke to an actual human and it was all very easy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








