Flowers were beautiful & were loved by my mother in law! However, I ordered with same day delivery, and they didn't get delivered until 2 days later. I understand if same day couldn't be achievabl... See more
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Being from Iowa and sending a plant to a funeral in SD was not easy. I understand shipping issues and such but the options given to me to replace the plant I tried to order was an orchid. This orchid... See more
Company replied
Flowers were nice but I ordered birthday balloons with the order and they never got them. So when I contacted the company they said that they ran out and didn’t have anymore balloons. But no refund or... See more
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.1
Average
24K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Terrible service do not use
They could not meet the agreed delivery date and the flowers were out of stock… terrible customer service and had to fully cancel my order because they couldn’t deliver until a week later
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and we take great pride in ensuring that our customers are satisfied.
I understand it was upsetting that the order was not delivered when it was supposed to. This doesn't happen every time here at Ava's. Our company has been providing top-notch arrangements for our customers' floral needs for over 30 years that we have been in business, and we've delivered tens of thousands of orders per year to satisfied shoppers all across the US.
We want you to know that our team has taken this incident very seriously to ensure it won’t happen again.
Please accept our apologies for the inconvenience, We would like to compensate you by providing you with a $20.00 in-store credit which you may use for up to one year, all across the United States for future purchases.
Please feel free to re-evaluate your rating of our services. Thank you for allowing us to assist you.
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Never received flowers from May 7,2026
Never received flowers from May 7,2026. Now they send email with a link that only gives you a choice to say yes you got them. WHAT A RIP OFF COMPANY!!! DO NOT ORDER FROM HERE
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hi,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
I was disappointed with the arrangement…
I was disappointed with the arrangement in comparison to the amount of money I spent on it. It was also disappointing that the customer service was slow to respond back to me when a delivery address issue appeared.
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Not what I expected
Array delivered looked nothing like the one on the website, i was disappointed because the expectation was different from what was received.
July 20, 2026
Unprompted review
Reply from AvasFlowers
Hello,
I want to take this time to apologize that you did not have a wonderful experience here with us. Everything was set in motion as we assigned the fulfillment of your desired arrangement to one of the local affiliates. Unfortunately, the quality of the product didn't meet your expectations. We apologize for entrusting your order to them.
I am thrilled that the flowers were delivered, but we apologize for not meeting your quality expectations. This doesn't happen every time here at Ava's. Our company has been providing top-notch arrangements for our customers' floral needs for over 30 years that we have been in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
With regards to the quality or delivery concerns of the product received, we follow a 48-hour grace period policy where our customers are given an option for redelivery of a new product(s) of equal or greater value at no additional cost, as long as we receive notification from our customers within the prescribed time frame, or an adjustment of the arrangement price based upon our final agreement. A more detailed explanation of our terms of service can be found here:
https://www.avasflowers.net/terms-of-service#avas-flowers-satisfaction-commitment-cancellation-returns-and-refunds-policy
Though we received your quality feedback beyond the required grace period mentioned above, our main goal is always to make our customers happy so that they continue to return to us for all their floral needs. That said, I will issue you $20 worth of reward points on your account, which is associated with the email used for your purchase.
We hope this helps clarify any doubts and concerns. Please don't hesitate to re-evaluate your rating of our services. We appreciate you letting us help you.
The delivery was late
The delivery was late. I was issued a $14.72 credit. Big whoop. Then my friend sent me a picture of the flowers, the flowers were correct but the vase was nothing like what I ordered. I was and am still not happy. I will NEVER order from you again!
July 10, 2026
Unprompted review
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My order was cancelled at the very last…
My order was cancelled at the very last minute
May 9, 2026
Unprompted review
The strawberries got rotten from being…
The strawberries got rotten from being outside for a long time and the flowers got ruin also because of the delays with the order the delivery came on a day and time I wasn't available
July 20, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Reply from AvasFlowers
Hi Luis!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
It was delivered the day I ordered…
It was delivered the day I ordered it….but I wanted it in the cobalt blue vase shown in the picture
July 15, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Reply from AvasFlowers
Hello
We appreciate the feedback. We hope to help you with your floral needs in the future.
Thank you so much for reaching out and letting us help you
Beautiful arrangements!
The flowers were absolutely beautiful and provided comfort to my friend during the loss of her father, since I couldn't be there in person. Thank you for filling in for me and working diligently to make the delivery a success! 💜
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Delivery was 3 days late and after I…
Delivery was 3 days late and after I already placed my order, the flowers were out of stock and I had to choose a bare minimum bouquet for the same price as my original order. Would not recommend
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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No balloon and not enough flowers
No balloon and not enough flowers even though I paid for "what's in the picture" I was sad that my mom didn't get a balloon for her 70th birthday. I likely won't use this company again.
July 17, 2026
Unprompted review
2nd positive Avas experience
This is my 2nd positive Avas experience. Although they weren't able to deliver on the date requested, they let me know as soon as possible with a new option. I would use Avas again.
July 17, 2026
Unprompted review
Reply from AvasFlowers
Hello,
I am very glad that the flowers were delivered, but we are sorry that you encountered issues with your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
We are sorry for the inconvenience, We would like to compensate you by giving you a $20.00 in-store credit which you may use for up to one year, all across the United States for future purchases.
Please feel free to re-evaluate your rating of our services. Thank you for allowing us to assist you.
My flowers were delivered to the wrong…
My flowers were delivered to the wrong address and I had to make arrangements to pick them up and have them delivered! Bad experience won't use Ava again
July 20, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Horrible horrible horrible
Horrible horrible horrible. Flowers came in dead, tried to call and no one answered for a refund.
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hi,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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I DID NOT receive my order - They SUCK
I DID NOT receive my order. You embarrassed me to my entire family at a funeral. I will NEVER do business with you again I'm flooding social media with what a terrible business you run. DO NOT LEVER CONTACT ME AGAIN UNDER ANY CIRCUMSTANCE.
June 13, 2026
Unprompted review
Will not be a repeat customer
What I originally ordered was canceled. I picked this place because it was local to my mom. Then I was given options to replace original order so I picked one with chocolate covered strawberries. No one called my mom with the delivery that came from the Midwest to New England where my order was to go- they just left it at the front lobby of the apartment complex. The strawberries were incredibly melted and my mom was not sure it was still safe to eat them so she had to throw them out. Then I found that I was charged $30 for a fee for this order- I did not realize with original order. I will not be a repeat customer. What was supposed to be an $85 order ended up being over $120.
May 8, 2026
Unprompted review
Reply from AvasFlowers
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration this experience has caused you. We have taken a serious look into this matter, and please know that our team is addressing this internally to help ensure this does not happen again.
We would also like to clarify your concern regarding the service fee. The service fee is applied to help ensure the proper care, handling, and processing of your order. Some companies include these costs directly in the price of their arrangements while still charging a separate delivery fee. At AVAS, we choose to keep this fee separate so customers can clearly see what they are paying at checkout.
Because the final cost of an order depends on several factors — including delivery location, delivery date, and applicable taxes — the full total cannot be calculated until all delivery and billing information is entered. Throughout Step 1 (Delivery Info) and Step 2 (Billing Info), customers are advised that taxes and fees will be calculated after the required details are provided. Once this information is entered, Step 3 (“Review & Place Order”) displays the complete total, including all taxes and fees, before the order can be finalized. A detailed explanation of our service fee can be found in our Terms of Service.
As a gesture of goodwill and our sincere apology, we have issued $20 in reward points to your account associated with the email used for your purchase. These points are valid for one year and may be used toward future purchases within the United States.
Once again, we truly apologize for your experience and appreciate you bringing this to our attention. We hope to have the opportunity to better serve you in the future and provide you with the quality service you deserve.
Great service
Easy online ordering process and very accommodating. Order arrived on time
May 7, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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