The flowers were lovely, however they came with chocolate covered strawberries - it was close to 100* outside and when they were dropped off their arrival was not announced, they were just left at the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried to change the delivery date twice and it was rejected both times. The process for trying to modify anything with an existing order is very cumbersome and off-putting. I try to only order fro... See more
Flowers were not worth the price. Arrangement was pretty ordinary, not that great. Have bought flowers at walmart that was better. Delivery was good. Driver was very considerate about any special re... See more
Company replied
I saw a picture from the friend I sent the flowers to. The arrangement didn't look as nice as the lower priced photo on the site, I paid for the mid range. Perhaps the arrangement was damaged in the d... See more
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I've got scammed $116 they never…
I've got scammed $116 they never delivered for my daughters birthday.
June 13, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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I have already sent my response two…
I have already sent my response two weeks ago with no return response from anyone. I was VERY disappointed with the flowers sent by your company. The bouquet was small in size even though I ordered a bigger size. The cost was exorbitant for I received. I would have done MUCH better by going to the grocery store for the money I spent. 50th wedding anniversary flowers were a bust.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Horrible customer service and product misrepresented
UPDATE TO COMPLAINT:
FINALLY GOT A RESPONSE...THEY ARE GIVING ME 20 AVAS POINTS!! KEEP YOUR POINTS- I WILL NEVER SHOP WITH YOU AGAIN! HOW ABOUT A REIMBURSEMENT?? YOU PEOPLE ARE A DISGRACE AND A SCAM!!!!
I ordered the large "Garden Pleasures Basket."
I chose the large because the "medium as shown" was a good size but I wanted something larger. When I got to the funeral, I was so embarrassed by the size of the basket. It looked barely half the size of the medium It also didn't have any colored flowers in it. I had no problem with the quality of the plant, I was bothered by, I paid for the the size of the large and It was half the size of the medium
I took my card out of the plant, I didn't want the family to know it was from me.
I put in a complaint on your website. No response.
I didn't do my due diligence and check reviews on your business. I thought I was giving a local small business some business.
I also have been calling daily. The calls "conveniently" get disconnected after I start telling my problem. Would NOT recommend this company. I should have googled previous reviews. Avas Flowers still hasn't responded.
July 2, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Listed Bouquet that was out of stock- found out after payment
I selected the specific bouquet of flowers I wanted online. Instead of the website saying “unavailable” I receive an email after I paid saying they were unavailable.
I was offered flowers that were not of the same quality nor price value I paid for the specific bouquet.
I tried calling customer service and it did not go through. At that point I didn’t want to pay for flowers again somewhere else, was doubtful I could speak to someone to get my money back, and had to settle for a bouquet not the quality I paid for.
April 21, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
I will not be ordering flowers from…
I will not be ordering flowers from this business again. I ordered an arrangement for my husband's 50th birthday, and unfortunately, the experience was very disappointing. Not only were the flowers delivered one day late, but they also arrived looking wilted and droopy. Despite following the care instructions, the flowers lasted less than a week before dying. I expected much better quality and service, especially for such an important occasion. I cannot recommend this florist based on my experience.
July 2, 2026
Unprompted review
Reply from AvasFlowers
Hello,
I want to take this time to apologize that you did not have a wonderful experience here with us. Everything was set in motion as we assigned the fulfillment of your desired arrangement to one of the local affiliates. Unfortunately, we didn't meet your delivery and product quality expectations. We are sorry for entrusting your order to them.
I understand it was upsetting that the order was not delivered when it was supposed to. This doesn't happen every time here at Ava's. Our company has been providing top-notch arrangements for our customers' floral needs for over 30 years that we have been in business, and we've delivered tens of thousands of orders per year to satisfied shoppers all across the US.
In terms of product quality, we follow a 48-hour grace period policy in which our customers are given the option of receiving a new product of equal or greater value at no additional cost as long as we receive notification from them within the prescribed time frame or an adjustment of the arrangement price based on our final agreement. A more detailed explanation of our terms of service can be found here: https://www.avasflowers.net/terms-of-service#avas-flowers-satisfaction-commitment-cancellation-returns-and-refunds-policy
Though we received your quality feedback beyond the required grace period mentioned above, we would like to compensate you with a $20.00 in-store credit which you may use for up to one year, all across the United States for future purchases.
Please feel free to re-evaluate your rating of our services. Thank you for allowing us to assist you.
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Beautiful Bouquet
The bouquet was beautiful, but the service fees were pretty high.
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hi
Thank you for sharing your feedback, we truly appreciate you taking the time to reach out.
To help us look into this matter promptly, we've sent a request for some additional details (your full name, email address, phone number, and order information). Once we receive your response, we’ll be able to assist you further and work toward a resolution.
We appreciate your patience and look forward to resolving this for you.
All around wonderful experience
All around wonderful experience. Very satisfied with the order, amount & quality of arrangement.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Ended up not having what I ordered so I…
Ended up not having what I ordered so I had to go with something else due to time constraints
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
Since there was an issue with the fulfillment of the order, a partial refund was previously provided. We hope this gesture goes some way towards making up for our mistake, and we appreciate your patience and understanding.
I apologize for any further inconvenience we may have caused. Please feel free to re-evaluate your rating with our services. Thank you for allowing us to assist you.
Scam Scam Scam
This company takes your order, charges you, then contacts you to say there are no products matching and cannot be delivered as promised. I went through 5 different foreign reps, got bounced around, and they would not let me ask for a refund without me literally screaming at them to cancel and give a refund. They try to offer a bunch of "free" offers for you to keep the order and accept a 35% refund. I will be reporting them to my credit card as a fraudulent and scam company. Do not waste your time!
***UPDATE*** Order #15026962 for Ava's Flowers to research and email me back. I will not provide any contact information in this review.
July 14, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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The flowers were delivered on time and…
The flowers were delivered on time and were very fresh. My wife loved them!
July 1, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
No Apoloogy
After being notified that my order was delivered, the recipient never received the flowers. Cust Svc could not tell me what happened. They said they would reorder and deliver, which they did, but no one called my sister to apologize or let her know what happened. Even though I was asked to provide her phone number.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi
Thank you for sharing your feedback, we truly appreciate you taking the time to reach out.
To help us look into this matter promptly, we've sent a request for some additional details (your full name, email address, phone number, and order information). Once we receive your response, we’ll be able to assist you further and work toward a resolution.
We appreciate your patience and look forward to resolving this for you.
This was an awful experience
This was an awful experience and unfortunately I won’t use your service again.
Way to long to explain all my issues I had in an online survey
April 21, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
We thank you for bringing this to our attention. We are always working on improving our service, and your feedback is essential to that process.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
Not what we originally ordered.
We were out of the country and needed flowers last minute. I ordered them at the last minute on my phone. The picture of the flowers we ordered were really nice and exactly what we wanted. After we ordered, we received an email stating those flowers we originally ordered were not available. The flowers we were then given as an option to use to replace them were not what we wanted or close to what we ordered. But at that point, we did not feel like we had many choices. We needed flowers, and yes they were pretty, but we will not be ordering any more flowers from this site. It felt very deceiving.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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The balloons I ordered and paid for…
The balloons I ordered and paid for were not included with the delivery.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
The pretty little dark purple flowers…
The pretty little dark purple flowers that were shown in the picture weren’t included. That was the receivers favorite color and why I chose those in the My Sun, Moon and Stars floral arrangement. It wasn’t even the same flowers depicted. They didn’t look very fresh either. Wasn’t very satisfied with results.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Beautiful flowers that arrived on the…
Beautiful flowers that arrived on the same day as I ordered them
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Awful arrangement and experience
The flower arrangement that arrived was Not comparable to what i ordered. I appreciate the complimentary chocolate covered strawberries but unfortunately they arrived melted and spoiled so didnt get to enjoy them. All in all i dont think it is right to advertise you have an arrangement then be told it is not available after the order is placed and given this is the second time this has happened i will no longer be using their services. If arrangement is not available then take it off the website.
July 15, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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Avas is new to me
Avas is new to me. Quick, easy. Family received a lovely product.
June 30, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Thank you
Delivered on time. Recipient states flower arrangement was full & bright & as of today still very much in bloom
July 15, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Flower variety disappointing
Delivery was fine; the recipient was pleased, but the arrangement did not have the flower variety shown on the website.
July 2, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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