Avaxos, Inc. Reviews 61

TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Fantastic product, built to perfection & works like a dream, however, the failure of delivery and lack of care displayed by UPS and your meagre response via email left a sour taste in my mouth. Defini... See more

Rated 4 out of 5 stars

The website is very intuitive, easy to build a custom PC as well as there are plenty "ready to send" PCs to choose from! Quality is good, customer service is very helpful. The only downside is the del... See more

Rated 5 out of 5 stars

Very easy website to enable personalised PC. This machine was an all-in one PC which needed a bigger than standard hard drive which was fitted and everything worked perfectly out of the box. The whole... See more

Rated 4 out of 5 stars

Quick and reliable at a good price. Setting up was very straightforward. The only hassle during use has been Microsoft's constant interruptions and requests to log in and pay for Microsoft Office to u... See more

Company details

  1. Computer Store

Written by the company

From software to hardware to expert technical advice and care, there’s nothing we don’t know about tech – after all we’ve got hundreds of awards, and positive reviews on Trustpilot, so we must know a thing or two about what makes good customer service.


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4.0

Great

TrustScore 4 out of 5

61 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchasing our recent PCs through…

Purchasing our recent PCs through Avaxos was a breeze. They provide an easy to use online configurator which verifies your configuration choices prior to purchase and they provided helpful step by step status updates during the build and delivery process. Very happy with the new machines and highly recommend Avaxos.

November 20, 2024
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Rated 5 out of 5 stars

The laptop arrived sooner than…

The laptop arrived sooner than expected, in excellent packaging. Setting up was very straightforward. The only pain during use has been Microsoft - constant interruptions and requested to log in, pay for Word (which we don't use, much preferring LibreOffice) use their Internet protection (we use BitDefender). The keyboard is terrific, as is the screen. We're very happy so far!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, Laptop ready to use straight out of the box. Everything is working well and a significant upgrade, for a very reasonable price on my previous laptop.

November 18, 2024
Unprompted review
Rated 4 out of 5 stars

Quick and reliable at a good price

Quick and reliable at a good price. Setting up was very straightforward. The only hassle during use has been Microsoft's constant interruptions and requests to log in and pay for Microsoft Office to use Word, Excel etc, but other than that, everything is working well!

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered a PC from Avaxos

Ordered a PC from Avaxos, however, I had problems with it, the support team were great but unfortunately, it couldn't be sorted, they handled the refund well and were helpful when I was creating a new build. I would highly recommend their services to somebody looking for a new PC.

November 13, 2024
Unprompted review
Rated 4 out of 5 stars

Very good specification at a very good…

Very good specification at a very good price. Delivery within 1 week, and small problem with Windows not being activated was solved very quickly by a phone call to tech support. The PC is now set up for my sister and is working well.

October 26, 2024
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Rated 5 out of 5 stars

Bought the Lafitte Pro 17 i5 with 32GB…

Bought the Lafitte Pro 17 i5 with 32GB RAM and two 4TB drivers. Probably about as compact as you could get for the screen size without paying silly money. Good value. Built as ordered and delivered promptly. I, friends and relatives have bought several PCs and laptops from Avaxos over the years - all without complaint.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

I first bought a PC with Avaxos in…

I first bought a PC with Avaxos in 2020. With only a bit of nip and tuck that PC served me amazingly well for the following 4 years, so when the time came to replace it the only place I looked into was Avaxos again. I can't recommend them enough, not just for obviously the amazing hardware, but also for the incredible service they provide.

March 12, 2024
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Rated 5 out of 5 stars

Was recommended this company by a…

Was recommended this company by a friend who knew I was looking at building a gaming PC and have to say there were no issues whatsoever.
Website is easy to use. Order was completed and delivered within 7 days.
Happy days.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

I got my laptop yestarday

I got my laptop yestarday, i had some issues in regards to delivery (missing address) but i contacted support and in few days laptop arrived. All parts seem to be working wonderful, all additional program licenses and laptop coolers are checked and corect. Only thing i would suggest is to add option to have Croatian keyboard...

March 9, 2024
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Rated 4 out of 5 stars

The laptop I ordered are excellent

The laptop I ordered are excellent, being able to configure the specification, allowed us to get laptops that suited our business needs at a reasonable price. Having the option to order 2 power adapters with each laptop is great for enabling hybrid home/office working, staff don't need to worry about forgetting their power adapters.
There was a longer that notmal lead time, but we were kept informed of progress at each stage, and were advised to expect longer lead times when we placed the order.
Delivery arrived on time, we had an email the day before to advise they had been dispatched. Would definitely recommend without hesitation.

February 29, 2024
Unprompted review
Rated 3 out of 5 stars

A good price and build was neat

A good price and build was neat. Packaging was good.
My main criticism is the delay of build. If they were honest in the documentation, I wouldn't have any complaints. However, they are vastly different once the order has been placed.

February 20, 2024
Unprompted review
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