I purchased a 2-pack of Kingston thumb drives through Amazon but received a ripped package with no thumb drives and a sealed plastic bag with a small pizza cutter in it. I can only speculate why the... See more
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Purchased a Synology DiskStation DS218 NAS Server from Aventis via Amazon. The Server arrived from Aventis with two 1 TB SSD drives that are NOT on Synology Products Compatibility list. Drives faile... See more
Company replied
I bought a top of the line Latitude for my office. unfortunately received it with a dented jack on the power chord. I made several calls, was asked to send images of the jack/chord etc. It has taken s... See more
Company replied
Customer Service and Manger need to be fired! Do not bother ordering from them because nothing is their fault if something goes wrong, or I don't know forget to ship an item! Just read the review... See more
Company replied
Company details
- Computer Store
- Business and IT Consulting Agency
- Computer Accessories Store
- Computer Consultant
- Computer Software Store
- Software Vendor
- Used Computer Store
Information provided by various external sources
Headquartered in Atlanta, Aventis Systems offers custom IT solutions to build and operate complete physical and virtual infrastructures. Our comprehensive solutions include high-quality new and refurbished hardware, system and application software, as well as a wide array of in-depth managed services. Aventis Systems provides infrastructure consultation, cloud hosting and migration, virtualization deployment, security consultation, data and disaster recovery, hardware relocation, equipment buyback and more.
Contact info
189 Cobb Pkwy N, 30062, Marietta, United States
- 8665289313
- Sales@AventisSystems.com
- aventissystems.com
1.3
Bad
118 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aventis systems offers a failed configurations in servers
Aventis systems have many solutions in servers incompatibles in memory type and CPU models. I buy a promotions offered for aventis. Buy one and get one (bogo). In this promotions they offered the processor intel xeon L5520 with memory 1333MHz. The servers has been received but memory is 8500R (1066MHz) and never I was never notified of the change. When I complain that I did not get what I asked for on my bill they indicate that they are incompatible (since they promoted and armed the solution). they asked me to solve the problem I must buy another CPU. They have not sent me the memory I bought yet.
December 7, 2018
Unprompted review
Reply from Aventis Systems
Hello Wilmer,
Our sincere apologies on your negative experience working with Aventis Systems. At this time your claim is being handled directly by someone on our executive team and they are attempting to work with you on a resolution.
If you need any additional assistance you may email cs@aventissystems.com.
Thanks,
Aventis Systems Team
1.855.283.6847
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No documentation or customer service included as part of $4K sale
Received equipment -- no bill of sale, no manual, no inspection report, no documentation of any kind included in the box on a ~$4K sale.
Purchased "deployment/installation" service. Had to follow up after receiving equipment, at which point repeated inquiries did not result in anyone who was aware of what that service included or offered. After several weeks, I was able to obtain a refund, which I was grateful for.
I purchased an expensive server, which has complex requirements and options. I was not able to reach anyone to talk through my purchase. Basically just customer service reps that could point to the website with available options, or reference my receipt to what I purchased. Would have been nice to have someone available to talk through the technical details with.
November 22, 2018
Unprompted review
Reply from Aventis Systems
Hello Zac,
Our sincere apologies for the negative experience you had working with us. It appears your issues were addressed directly by Aventis System's CEO Hesam Lamei and resolved. If you have any other questions or concerns with your purchase you can email cs@aventissystems.com.
We hope that in the future you will give us another chance to deliver the exceptional customer service we strive for in our company mission.
Thank you for your business,
Aventis Systems Team
1.855.283.6847
I have purchased several laptop PCs…
I have purchased several laptop PCs from Adventis Systems over the past decade. All of them have served me very well, and saved me a lot of money over brand new big box store systems. I will shop for my next system at Adventist Systems!
November 21, 2018
Unprompted review
Reply from Aventis Systems
Hey Norman,
Thank you so much for your 5-star review, sounds like you have been a customer of ours for a very long time and we extremely appreciate your continued business.
We are looking forward to saving you more money on PCs and laptops in the future!
Thanks again,
Aventis Systems Team
1.855.283.6847
I spoke to a knowledgeable person.
I spoke to a knowledgeable person who was also quite helpful, not to mention I have a great product.
November 21, 2018
Unprompted review
Reply from Aventis Systems
Hi Jeremy,
We deeply appreciate your 5-star review! Next time you make a purchase with us and leave a review, drop the name of who you worked with. We would love to celebrate the person who helped you and delivered our mission of providing exceptional customer service.
We look forward to conducting business with you again in the future.
Thanks again,
Aventis Systems Team
1.855.283.6847
Ordered a copy of Win 10 from Aventis
Ordered a copy of Win 10 from Aventis. Got the key in a short amount of time and it worked without issues. They were one of the cheaper places that I could find an authentic copy of windows 10.
Take a look at their prices before you pull the trigger.
November 21, 2018
Unprompted review
Reply from Aventis Systems
Hello acekc83,
Thank you so much for the 5-star review! We are so glad we could offer what you were looking for at a great price!
If you have any other questions or concerns you can always email us at cs@aventissystems.com. Otherwise, we are looking forward to having you come back and purchase with us again.
Thanks again,
Aventis Systems Team
1.855.283.6847
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Love my computer
Love my computer. Received it promptly and seems like a brand new computer. Would never know it is refurbished.
November 18, 2018
Unprompted review
Reply from Aventis Systems
Hey Annette,
We are so happy to hear that you are loving your new computer! We strive to handpick the best of the best when it comes to our refurbished products, so it means the world to have your 5-star review on one of our refurbished computers.
We look forward to having you shop with us again in the future!
Thanks again,
Aventis Systems Team
1.855.283.6847
I always get what I ordered and fast…
I always get what I ordered and fast support if there is an issue
November 14, 2018
Unprompted review
Reply from Aventis Systems
Hi Jim,
We appreciate the 5-star review! We are always happy to hear that you are receiving exceptional service from our team.
Next time you make a purchase with us we would love to know who assisted you, that way we can celebrate them for following our mission of delivering top notch customer service.
Until next time!
Aventis Systems Team
1.855.283.6847
I've been buying servers from Aventis…
I've been buying servers from Aventis for 6 years. They stand behind their products.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hey Ken!
Thank you so much for the recognition, the 5-star review, and your continued business. Customers like you are the reason why we love doing what we do!
We look forward to helping you buy some new servers in the future, and if you ever run into any issues you can always email us at cs@aventissystems.com we are always happy to help!
Until next time!
Aventis Systems Team
1.855.283.6847
Aventis
Our company has purchased hosts and CALs from Aventis for years, always great service.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hi Weston!
We appreciate your continued business and 5-star review tremendously! We look forward to your next purchase with us.
In the meantime, we hope you know we are always ready to help with any issues you run into using our products just shoot us an email at cs@aventissystems.com.
Until next time!
Aventis Systems Team
1.855.283.6847
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Order and enjoy
All hardware is clean, fast, dependable and without issues. You can easily order and not feel uncomfortable in any way.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hello R L,
Thank you so much for the 5-star review! We are very happy to hear about the ease of your order and comfortability with the purchase process.
It is our mission to provide exceptional customer service, and we look forward to continuing to deliver that to you and our other customers.
Thanks again,
Aventis Systems Team
1.855.283.6847
The server came in with a defective…
The server came in with a defective hard drive. I prepaid for a new one. It has been since July of 2018, it is currently November 2018 and I’m still waiting for the refund of the returned defective part. I keep being told that they are reaching out to accounting ASAP.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hello Neil,
My sincere apologies, we understand how frustrating it must be to receive your item and it not being in working order. This is not the norm for us here at Aventis Sytems.
You may have called our phone number and spoke with a representative but unfortunately, our customer service department has no record for a ticket being opened in regard to you receiving a refund.
If you could please email your situation and order number to cs@aventissystems.com a ticket will be opened. I have already alerted them to treat it as a high priority.
Thank you for your patience and we are looking forward to resolving this issue for you.
Aventis Systems Team
1.855.283.6847
VERY PLEASE
5 stars: Excellent – no reservations, I would recommend this company to anyone.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hey Glenn!
We appreciate your recommendation and 5-star review!
Aventis takes great pride in our mission of providing exceptional customer service and happy to have your review to show for it.
We are looking forward to having you purchase again with us in the future!
Thanks again,
Aventis Systems Team
1.855.283.6847
HP ProLiant DL380 Gen 8 not as expected
I purchased a HP ProLiant DL380 Gen 8 with 6 1 TB drives and 32GB of Ram. 2 of the 6 1 TB drives were an older 3Gbs speed version which slows down the entire array. The biggest disappointment was the memory - only one of the 4 installed 8 GB modules is an original HP smart memory module since it is paired with generic non smart modules this similar to the drive speed mismatch makes it impossible for the memory to run at max intended speed.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hello Sassan,
We are sorry to hear you are unhappy with your order. Did you know we offer pre and post sales support for our products?
Currently, we have no record of this issue within our Customer Service department but are more than happy to help you. Please email us at cs@aventissystems.com to speak with someone about the issues you are running into.
Thank you for your patience and we are looking forward to working with you to resolve this.
Aventis Systems Team
1.855.283.6847
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Everything in perfect order.
Delivered on time. Everything in perfect order.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hi Jay,
We appreciate you taking the time to write us a 5-star review. Also, happy to hear the transaction went smoothly and everything arrived in perfect order.
We look forward to your continued business in the future!
Thanks again,
Aventis Systems Team
1.855.283.6847
Aventis sells great systems at good…
Aventis sells great systems at good prices and has been excellent with tech support and fast shipping. I recommend them highly.
November 13, 2018
Unprompted review
Reply from Aventis Systems
Hey Steven!
Thank you so much for taking the time to write us a 5-star review and sharing your experience. We would say your review encompasses everything we stand for: great systems, good prices, excellent customer service, and more!
We appreciate your business greatly and look forward to having you as a customer again in the future!
Until next time!
Aventis Systems Team
1.855.283.6847
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