Average Dad Tech Reviews 218

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, often highlighting the availability of unique phones not found elsewhere. The delivery service is frequently described as impressively fast and efficient, with many people noting quick shipping and well-managed processes. Reviewers also commend the customer service and staff for their professionalism, helpfulness, and excellent communication, making the buying experience smooth and pleasant. However, some people were dissatisfied with the customer service, mentioning issues like hostile and unprofessional communication, unhelpful responses to queries, and a lack of support for product defects or warranty claims. A few customers also reported problems with product quality, specifically hardware defects appearing shortly after purchase, and concerns regarding the handling of returns and repairs.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently satisfied with the wide selection... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting impressively fast shipping, with... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the responsiveness,... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's responsiveness,... See more

Service

Customers had positive experiences with service. Many reviewers praised the exceptional and unparalleled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more

Rated 5 out of 5 stars

All I can say is, DO BUY from ADT Store. This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route. I don’t know Mike personally, but the guy we see on his YouTube channel... See more

Rated 5 out of 5 stars

First time ordering an imported phone so was bit apprehensive, but finally placed my order on 27th March and 5 business days later I'm writing this review on my brand new Oppo Find N6. A great phon... See more

Rated 5 out of 5 stars

Great place to buy CN and global rom phones that aren't available to buy in your region. Prices are less compared to other vendors, if it's high we are just a mail away from getting it lowered to make... See more


Company details

  1. Cell Phone Store

Written by the company

Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Bad experience in case of cancellation or returns

I bought a mobile phone order from Averagedad which I wanted to cancel during the shipping process but when you tell them this, Averagedad's owner Mike starts to get super annoyed and keeps blaming you and talking in a non-professional way.
Also, when he feels responsible for anything, he will tell you that your issue is with the Chinese shipper. I got a full refund with only shipping costs deducted though.
If you may return your item or have a warranty claim, avoid Averagedad.

May 15, 2025
Average Dad Tech logo

Reply from Average Dad Tech

SIr, your order had already shipped, you had a tracking number and could se it was on the way.

Even Amazon will not let you cancel while it is out for delivery!

We told you not to open the package and provided a return address. you were then refunmded in full.

When you leave a review, please share the facts!


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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Order the vivo x200 ultra on Monday from Montreal Canada and I got it on Friday. Thank you again and keep up with the good reviews on YouTube in which I follow your channel for new phones coming out in the future.

June 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Love it!

I have been in the market for a new mobile, but I wasn’t sure what I really wanted except that it definitely needed to have an excellent camera.

I started the deep dive into my research regarding what was on the market. I visited my local phone store and I wasn’t that impressed. I think the assumption was that I was simply going to pick one of the big 3; Samsung, Apple or Google.

I was looking for something different, and I certainly found that when I stumbled upon the Average Dad YouTube channel and those gorgeous ‘candy bar’ phones.

Straightforward, honest assessments on global and Chinese Rom (that was new to me) phones. Loads of Average Dad videos later, I made my final choice – the Vivo X200 Ultra. Wow! Ordered, duly arrived and now 3 weeks in, it’s the best decision I could have made. I love it, and I would definitely buy another Chinese Rom phone in the future from the ‘Above’ Average Dad tech store! Thanks, team.

May 12, 2025
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Rated 5 out of 5 stars

Having communicated with James and Mike…

Having communicated with James and Mike over the past 6 months i have nothing but praise for these guys. I get Mike i love this youtube channel and his Personal Honest opinions on tech. I had purchased a phone from them a while ago which ran into some issues and had to be sent to Korea for fix , which was all covered under warranty free of charge! The communication from James and indeed Mike has been nothing short of first class. Mike even phoned me earlier today for a update and chat. I've never experienced customer services like that from any company before. Unbelievably good. Keep up the superb work guys. Just want to express my gratitude for your continued great work

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

BEYOND happy with ADT Tech Store!

All I can say is, DO BUY from ADT Store.
This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route.
I don’t know Mike personally, but the guy we see on his YouTube channel is reflected in the way his store operates. Whether it’s emails from Samantha or James, you WILL be kept up to date - they’re VERY professional, polite & clearly love tech themselves. I’ll be buying more phones through ADT Store… Justin House.

May 24, 2025
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Rated 5 out of 5 stars

I just received my new Vivo X200 Ultra…

I just received my new Vivo X200 Ultra phone in Texas, USA from Average Dad. They were completely responsive to all my questions and kept me in the loop. I absolutely love my phone. I'll definitely be ordering again. Thanks for everything!!

May 8, 2025

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