Aviatrix Reviews 

Excellent quality leather jacket, super styling, very good fit despite me having a long back and short arms... quick delivery, good comms with the company, great value for a top line garment. Will wear on stage at my next live show!

Easy ordering, competitive pricing and fairly good quality of the product.
Would love to see more colour options to leather jackets though.
Recommendable place to buy leather jackets.

I didnt know about thiscompany as i was looking for an specific product to buyas a present.
From the moment i choose the jacket,steps was easy and i recieved my package quick and eficient.
Product looks very good quality and arrived by post well pack.
I will recomend as i will be buy again pretty soon.
Thank you

Really deception having yo pay taxes not included at delivery pick up
Feel cheated

Excellent value,hubby loves his leather jacket,very modern too

Complete lack of response to my attempts to return a jacket purchased from your company.
I first contacted you in June to explain that the item was unsuitable and to arrange a return. I received a reply stating that a return label would be sent to me; however, I never received it. I then followed up to let you know that the label had not arrived, but received no response.

Since then, I have made several further attempts to contact you through email, Facebook and WhatsApp, but have received no reply through any channel.

The return period has now passed, despite the fact that I contacted you within the required timeframe and have been trying to arrange the return in good faith. I am therefore left with an item I cannot use and have been unable to return due to the lack of communication from your company.

I have to be honest I have had their jackets before, so I knew I would be getting a quality jacket. Simple process on their website, and the sizes are correct. All in all a good experience

Appalling customer service. Needed to return jacket. Too small. Was promised a return label in post. Never arrived. Promised return label via email.. Never happened. Having to start chargeback with bank to try to get my money back. Terrible comms via WhatsApp.. Left hanging.
You have been warned!

The communication all the way through from me ordering till after my jacket had arrived was amazing they even messaged to see how I liked the jacket which I thought was great. The jacket is such good quality and looks really nice on I’m very happy thank you

Lose many
To day

If this company actually ever communicated, it'd be a start not one single interaction to help sending my jacket back (too big) and all I wanted was a smaller size but had to force a refund, terrible.

The quality is quite disappointing compared to products a few years ago. Zippers are cheap, and partially unusable from the very beginning. The leave itself feels cheap and very thin. Wouldn't buy the jacket again.

The jacket is very nice, the leather is soft, the labels are nice. The two bottom pockets could be a little bigger. It fits very well.

No information about customs fees, and the leather jacket runs small.

Sizes totally different, my size is extra large. I ordered two X large didn’t even fit. I contact her seller. Emailed text and WhatsApp no response whatsoever so that reason I wouldn’t recommend

I have asked more than once to return this item but label and and return instructions have yet to make an appearnace!

i had an issue with my jacket that was a birthday gift, rust in buttons that lead to damage the leather, I have to return it, the zip is not bidirectional as in the pictures, i will update if the situation get better,
the model was: 6KT4

I purchased a 44T9 Men's Biker Jacket – Black from Aviatrix Leather (order #1639, December 2024; final jacket received February 2025 after a size exchange).

After around 10 months of only occasional, normal use, the inner lining ripped on both sides at the seams where the sleeves attach to the body. This is not what I would expect from a jacket of this type and price, and it appears to be a material or manufacturing defect rather than normal wear.

I contacted Aviatrix Leather twice regarding a warranty claim (December 12 and December 21, 2025) via the email address listed on their website for returns and warranty matters. I received no response. I then sent a formal written notice asserting my statutory warranty rights under EU/German consumer law, again without any reply.

At this point, the main issue is not only the product defect, but the complete lack of customer service and failure to respond to legitimate warranty claims. Based on this experience, I cannot recommend purchasing from this company.