Awaited Travels Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Tour Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Aggregator

Written by the company

Awaited Travels is an international online premium travel agency, with a global team across all continents. We combine Scandinavian professionalism with Islamic ethics, offering meaningful journeys where spiritual purpose and logistical excellence go hand in hand. We organize guided group trips such as Hajj, Umrah, and Ziyarah to Saudi Arabia, Iraq, Iran, Lebanon, Syria, and Egypt. In addition, we offer cultural and heritage tours through an Islamic lens (Awaited Heritage), custom-designed private journeys (Awaited Custom), and a secure eVISA service for key destinations. Each trip is led by experienced coordinators, trusted scholars, and local partners, ensuring travelers can focus on what truly matters. Our promise is simple: premium, personal, and purpose-driven. We work transparently, uphold high standards of service, and respect the sacred nature of every journey. Travelers who join us become part of the Awaited Family, benefiting from our rewards program — including priority access, special pricing, and charitable contributions made in their name. Whether you seek a pilgrimage, a cultural journey with depth, or a tailor-made experience, Awaited Travels guides you from planning to return. With us, you don’t just travel — you explore, reflect, and reconnect.


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Unforgettable experience

I just returned from a one-week Ziyarah in February with Awaited Travels, and I can wholeheartedly say it was one of the most beautiful spiritual journeys I’ve ever experienced. From the moment I landed until the day I flew back home, everything was handled with such care, professionalism, and sincerity.

Everything was perfectly organised, allowing us to focus completely on worship and reflection. The accommodation was five-star hotels within walking distance of the shrines, which made the entire experience even more special and convenient.

The team was attentive, professional yet fun, and always ready to help, making everyone feel genuinely cared for throughout the trip.

The only downside was wishing we had more time in each place, but that’s only because there is so much to see and experience.

An unforgettable journey that felt far too short. I highly recommend Awaited Travels and can’t wait to travel with them again, inshaAllah.

– Shahla

February 8, 2026
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Reply from Awaited Travels

Dear sister Shahla,

Your words truly touched us. Knowing that your February Ziyarah became one of the most beautiful spiritual journeys of your life is more than we could ever hope for. Alhamdulillah that you felt the care, organisation, and sincerity behind every step — because that intention is exactly what we strive to put into each journey.

We’re especially happy that the proximity to the shrines and the overall arrangements allowed you to focus purely on worship and reflection. That peace of mind is everything to us. And yes… the feeling of wanting more time is something we all share when the days are filled with blessings.

Thank you for your trust, your warmth, and your recommendation. We look forward and would be honoured to welcome you again very soon, inshaAllah.

With heartfelt gratitude and duas,
Your Awaited Team

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Rated 5 out of 5 stars

Outstanding Group!

Just got back from a 2 week trip with Awaited Travels in Iraq, and I can honestly say it was worth every penny spent as I had a fantastic time from the moment I landed in Baghdad airport till the flight out of the country. This was my second time travelling with Awaited, and it will definitely be my go to group for every future Ziyarah trip inshallah. They make sure everyone’s needs is taken care of every single day.
I had booked a flight a day before everyone else arrives as I like to have a day’s rest before the adventure begins. I was picked up from the airport at 2am by a team member who drove me all the way to Najaf, and also gave me the card to my hotel room in the car so I don’t have to deal with the reception desk at all, that was so thoughtful and truly appreciated.
We had been sent an itinerary of the trip a week before, so when the rest of the group arrived the next day, everyone already knew each day’s plan, and therefore was able to know exactly when to rest and when to be ready for group outings.
In Najaf we stayed at a hotel right next to the shrine of Imam Ali (as) called Jar Al-Amer, so getting up to go pray fajr at the shrine was super easy and an advice I’d give everyone visiting, the atmosphere is indescribable, absolutely fascinating, not to be missed.
Alhamdillah we were able to do a quick night’s trip to Karbala for 15th Sha’baan. The atmosphere there reminded me of Arbaeen, but with happy vibes all over the city. Felt remarkably lucky to have had the opportunity to be in Karbala the night 124,000 prophets visit Imam Hussain (as).
A couple of days later we went to stay in Karbala and the hotel chosen for us was the best one in the city. It’s called Royal Karbala Hotel (google it if you don’t believe me). The bed was so comfy, it made it difficult to get out off. It also had a pool, jacuzzi, steam room and sauna, mornings were for women and afternoons were for men. The hotel also has 24/7 luxury shuttle cars to take and pick you up from the Harem, therefore going for fajr prayers there is always super convenient.
Both hotels had extravagant buffets and the only downside is you’ll gain weight having breakfast, lunch and dinner, as the options are endless.
The group also took us on a night’s trip to Kadhamiya and Samarra. They booked a remarkable first-class coach with the most comfiest reclining seats so everyone was able to take naps as the drive took a few hours.
Everyday we had congregational prayer and a short reflection lecture afterwards.
A special thanks and admiration to Sheikh Mohammed Khani, who is always on hand to answer questions even when he’s off duty, and gives truly magnificent beneficial lectures throughout the day. Also a special thank you to Sayed Mohammed Safieddine who joined us from Lebanon to recite all the Duas and Ziyaraat with his incredible voice mashallah.
And last but not least, a remarkable appreciation to all the team members for their constant strive to make every single group member feel at home and have all their needs met asap, no matter the time of day or night. At times some people can feel frustrated and difficult to deal with, but the team upholds the upmost respect and patience, with true professionalism and sophistication.
The only negativity was that the days went by so quick, wish the trip was a month long instead! Nevertheless, met wonderful people in the group who will definitely be friends for life.
We were also all given beautiful meaningful gifts to take home with us, as a reminder to the magnificent journey we had together.
Now back in London and counting down the days till my next adventure with Awaited Travels, see you soon inshallah.

February 2, 2026
Unprompted review
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Reply from Awaited Travels

Our dear sister Zahra,

What a beautiful review — thank you from the heart. Having you travel with us again and trust us for your Ziyarah truly means everything. We’re so happy that the care, organisation, comfort, and spiritual atmosphere all came together to make this journey so special for you.

Your appreciation for the team, the scholars, and even the small details does not go unnoticed. And yes… when the only complaint is that it ended too fast, we take that as a blessing.

May Allah accept your Ziyarah and reunite us again very soon, inshaAllah.

With love and gratitude,
Your Awaited Travels Team

Rated 5 out of 5 stars

Ziyara to Iraq

We travelled with Awaited for a ziyara trip which was initially supposed to be for Iran, due to the circumstances it was changed to Iraq. Considering the switch was very last minute, the team made the trip exceptional, with every small detail thought out and organised. Everyone was taken care of and we really did feel like a family. Although I have been to ziyara before with other groups, Awaited truly provides a different, more personal and intentional ziyara experience. Thank you so much to the Awaited team who are so caring and generous, and made the trip so special and memorable despite the difficult circumstances!

February 2, 2026
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Reply from Awaited Travels

Dear sister Tehseen,

Thank you sincerely for your beautiful words. The last-minute change was not easy, but knowing that you still experienced the journey as exceptional and intentional means so much to us.

We’re especially grateful that you felt the family atmosphere and the personal care throughout — that is exactly the heart of Awaited. Your understanding and positivity during unexpected circumstances truly made a difference as well.

May Allah accept your Ziyarah and reunite us again very soon, inshaAllah.

With heartfelt gratitude,
Your Awaited Team

Rated 5 out of 5 stars

My children traveled for Umrah with…

My children traveled for Umrah with this excellent group. It was one of the best trips they’ve ever had — full of entertainment, learning, and wonderful companionship. We are truly grateful to those who organized this outstanding group, and we wish them all the best.”

December 23, 2024
Unprompted review
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Reply from Awaited Travels

Dear sister Maha,

Thank you so much for your beautiful words. We’re truly honoured that your children had such a meaningful and joyful Umrah experience with us — that balance of learning, fun, and spiritual connection is exactly what we hope to create.

Please convey our warmest salaams to them, and we pray to welcome your whole family again soon, insha’Allah.

With heartfelt gratitude,
Awaited Travels

Rated 5 out of 5 stars

Professional and warm service!

My experience with Awaited Travels has been no less than perfect! They guide you every step on the way, make you feel secure during the process leading to the trip and their professionalism is on top. They are transparent with everything and their service is warm, patient and easy accessible.

I used them when going to hajj. Wonderful experience and I will use them again - every time.

May 9, 2025
Unprompted review
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Reply from Awaited Travels

Our dear brother Mahdi,

Your words truly mean the world to us. We’re so grateful that your Hajj experience was smooth and filled with trust and comfort — that’s exactly what we hope to bring to every pilgrim, every time!

Thank you for your warmth and for choosing us time and again. May Allah accept your Hajj and bless you with many more sacred journeys ahead.

With love,
Awaited Travels

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Rated 5 out of 5 stars

Awaited - 10/10

I’ve traveled with Awaited multiple times, and they really treat us like family. The team is always ready to answer our questions and accommodate every request. I usually travel with my mum, and they take such wonderful care of her every time. Before each trip, the team stays in touch, sharing all the details and making sure we’re fully prepared. I can’t imagine traveling with any other group!

August 19, 2025
Unprompted review
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Reply from Awaited Travels

Our dear sister Zakkia,

Your words truly warmed our hearts. It’s been such a blessing to have you and your mother with us on multiple journeys — you’ve become a dear part of the Awaited Family. We’re grateful for your trust, your kindness, and your continued presence with us.
May every future journey together bring you both even more peace, comfort, and spiritual growth.

With love and duas,
Awaited Travels

Rated 5 out of 5 stars

Bespoke Ziarat

Awaited’s travel organised my Iraq Visa and a bespoke taxi itinerary for my recent Ziarat trip to Iraq. The whole process was seamless and a pleasure. This was my first trip on my own and I entered into it with a little trepidation, I should not have worried; Zaid, my driver in Iraq was an absolute gem and could do no more to ensure my wishes were met. Whether you choose to use awaited for a bespoke or group booking I would recommend them without hesitation, and look forward to using their first class services again. My thanks to Ali Hadi, Zaid and the team for a memorable trip.

October 11, 2025
Unprompted review
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Reply from Awaited Travels

Dear brother Mehdi,

Thank you sincerely for sharing your experience — your words mean so much to us. We’re truly happy that your first solo journey to Iraq went smoothly and that you felt cared for throughout. Zayd and the team will be touched to hear your kind mention.

It was an honour serving you, and we look forward to welcoming you again soon, insha’Allah.

With heartfelt appreciation,
Awaited Travels

Rated 5 out of 5 stars

Great experience

I went on the Arbaeen trip with Awaited travels in 2025 and what an experience I had. From the moment I arrived the team were extremely accommodating and welcoming, nothing was ever too much of an ask.

I would definitely use Awaited Travels in the future!

August 7, 2025
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Reply from Awaited Travels

Dear brother Shabir,

We’re truly grateful for your beautiful words and so happy that your Arbaeen 2025 experience left such a mark on your heart. It was an honour having you with us on this blessed journey, and insha’Allah, we can welcome you again soon for many more.

With sincere appreciation,
Awaited Travels

Rated 5 out of 5 stars

Best Travel Agency

Best Travel Agency

December 21, 2024
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Reply from Awaited Travels

Dear brother Abbas,

Thank you so much for your kind words and trust. We’re truly honoured by your support and happy you had a great experience with us.

With gratitude,
Awaited Travels

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Rated 5 out of 5 stars

Amazing group

Amazing group! They thought of every small detail and was very accommodating. They really make you feel comfortable from the get go and no task is to big for the Awaited team. Looking forward to travelling with them again!

August 11, 2025
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Reply from Awaited Travels

Dear brother Hamzah,
Our backbone!

Thank you from the heart for your kind words. It brings us immense joy to know that you felt cared for and comfortable throughout your trip. Every detail matters to us, and hearing that it showed means everything.

We can’t wait to travel with you again soon, insha’Allah.

Warm duas,
Awaited Travels

Rated 5 out of 5 stars

Iran, Arbaeen in Iraq next Rajab for Umrah.

I am a little wary of giving a 5 star review as it often feels they are too good to be true BUT!!!…
Awaited travels after 2 trips have fully lived up to and exceeded our expectations.
My adult daughter first chose Awaited because of Sheikh Khani whose lectures/majlises she had really enjoyed when he was invited to Manchester, UK.

Our first trip with Awaited was Ziarat to Iran, then Arbaeen in Iraq. Sh. Khani lived up to and surpassed our expectations. Sh. Ali Safdari and Sh. Khani delivered short succinct lectures on very relevant topics and were very open and encouraged questions.

Br Ali Al Hadi, Sr Alissar and Sr Nada were courteous, helpful, friendly throughout from initial contact through unforeseen external challenges (flight delays) to the end of the trip.
Br. Ali’s parents, wife and children all contributed to making the trip so enjoyable.
They also attract the best people to join the Ziarat. No drama, no petty disagreements, not to say there were no challenges just they were all dealt with calmly and ensued positive outcomes for everyone.
Next we will Insha’Allah be joining Awaited Travels for Umrah in December all booked can’t wait 🤲🏼♥️🤲🏼♥️🤲🏼

February 7, 2025
Unprompted review
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Reply from Awaited Travels

Dear auntie Kausar,

Your review beautifully captured the essence of what we aim for — genuine care, calm in challenges, and a feeling of family. We’re so honoured that you’ve journeyed with us twice and will join again soon, insha’Allah.

Please send our warmest regards to your daughter as well. It’s truly travellers like you who make the Awaited Family what it is.

With love and appreciation,
Awaited Travels

Rated 5 out of 5 stars

Great ziarat with great support 👏 👏👏

Alhumdulillah I have been to Iran with Awaited and it was very nice ziarat, the sheikhs Mohammed Kahni and Ali safari and the nohay khans and quran reciters did a great Job too.

Brother Ali Al Hadi was an amazing personality and were very helpful, loving and real person and the whole team was great. Ali Al Hadis mother and father Alhumdulillah even with a language barrier were very nice and caring people mashAllah.

March 13, 2025
Unprompted review
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Reply from Awaited Travels

Dear brother Jamie,

JazakAllah khair for your warm and generous words. We’re so happy that your Iran Ziyarah brought you comfort, knowledge, and connection — and that you felt that sense of sincerity from the whole team and family.

It was an honour having you with us, and we pray your journey continues to bring you spiritual growth and peace.

With gratitude,
Awaited Travels

Rated 5 out of 5 stars

It was my first Umrah and I had the…

It was my first Umrah and I had the best experience in my life thanks to Awaitedtravel, their staff were very helpful and friendly with us and mead so easy to do Umrah and thanks to everyone I did two Umrah same time, alhumdolilah.

December 20, 2024
Unprompted review
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Reply from Awaited Travels

Dear sister Sarah,

Reading your review brought smiles to our whole team. For your first Umrah to become such a beautiful memory is truly all we could wish for. Alhamdulillah that you found it smooth and uplifting — and may every future journey be even more blessed.

Thank you for allowing us to be part of your spiritual milestone.

Warm duas,
Awaited Travels

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Rated 5 out of 5 stars

Very friendly and service-minded…

Very friendly and service-minded customer service, and especially the guides were exceptional – kind and helpful.
Also, the travel group was very friendly and good people.

Highly recommended travel agency! ******

August 30, 2025
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Reply from Awaited Travels

Dear Farnaz,

Thank you so much for your kind and thoughtful words. We’re deeply grateful that you felt the warmth of our guides and the spirit of our group. That sense of kindness and unity is exactly what we wish to bring to every journey.

May your travels always be blessed and your heart remain connected to Allah.

With love,
Awaited Travels

Rated 5 out of 5 stars

Trustworthy and reliable

My family and I booked 2 trips with Awaited, Umrah and to Iran/Iraq Ziyarah and I can't allow myself not to recommend them. From the team, to hajj Ali, to the hotels, the flights on point, the service, the managing, the family feeling, and then how much value there is in booking with Awaited. I can only say well-done. 5 stars from a very happy customer!

February 23, 2025
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Reply from Awaited Travels

Dear brother Hadi,

Your words truly touched our hearts. Knowing that you and your family entrusted us with both your Umrah and Ziyarah journeys — and that you felt that family connection throughout — means the world to us.
We pray that every step you took was filled with light, and we look forward to serving you again soon, insha’Allah.

With gratitude and duas,
Awaited Travels

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