Brett Gooch Travel Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

We are an independent travel agency specialising in curating the perfect honeymoon and luxury escapes. We provide a personal touch to help you save time and money when looking for your next perfect trip at home or abroad. With ATOL, IATA and PTS protection, your bookings and money is safe and secure throughout and with over 200 suppliers we are committed to ensuring that your booking experience is as seamless as possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Great bespoke holiday organiser

Brett really listened to what we wanted to do and was very patient when we changed our minds. He gave us options and advice. Our planned tour start point changed while we were on the first part of our holiday. Brett sorted everything out and reorganised our transfers.

March 10, 2026
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Rated 5 out of 5 stars

Brett planned our dream trip!

We had the most incredible honeymoon in Japan, and we can’t thank Brett enough for making it happen. He put together a fantastic three-week itinerary that perfectly balanced traditional and modern experiences, which made the whole trip feel really special.

Each hotel Brett chose was spot on and added something unique to the journey. One of the biggest highlights for us was staying in a beautiful ryokan in Hakone with our own private onsen! A moment that will genuinely be a core memory for us forever!

Brett made the whole process effortless, from organising our flights to booking our bullet train tickets, so everything ran smoothly from start to finish. His communication was excellent as well - he was incredibly responsive both before we left and while we were travelling, which gave us a lot of peace of mind.

What really stood out, though, is what a genuinely wonderful person Brett is. It’s so clear that he truly loves what he does and cares about creating unforgettable experiences for the people he helps. That passion really comes through in every detail of the trip he planned for us.

We feel so lucky that Brett planned what truly was a trip of a lifetime for us, and we wouldn’t hesitate to recommend him to anyone planning a special trip!

February 27, 2026
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Reply from Brett Gooch Travel

Thankyou Liv & Ben for your lovely review. It was a pleasure organising your honeymoon for you and am so glad you had a wonderful experience in Japan!

Rated 5 out of 5 stars

Highly recommend!

Brett was fantastic from the moment we started enquries right up until we arrived home from our amazing holiday. The whole process was seamless, and quick. Brett was great in facilitating a request we had for hotel rooms. We'll definitely be booking through Brett for all of our holidays going forward.

February 23, 2026
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Reply from Brett Gooch Travel

Thanks Stacey, so glad you all had a lovely holiday and everything was as requested. Look forward to helping you with your future trips.

Rated 5 out of 5 stars

Amazing 'start to finish' support!

Brett is fantastic, very knowledgeable, helpful and he took all the stress out of the process before, during and after, checking in without intruding. I would never consider using anyone else now, in fact I've already got him working on our next holiday
Thanks Brett!!

January 17, 2026
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Reply from Brett Gooch Travel

Hi Craig, so glad you both had a wonderful holiday and look forward to helping you with your future trips.

Rated 5 out of 5 stars

Cape Verde for Xmas

Brett found us a great trip to Cape Verde, the location and hotel were first class.
We all had a fantastic time and will most definitely be asking Brett for his expertise on finding our next holiday.

December 17, 2025
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Reply from Brett Gooch Travel

Thanks Sarah, lovely to hear you had a great holiday! Look forward to helping you plan your next trip away.

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Rated 5 out of 5 stars

Multi stay honeymoon

We booked our multi stay honeymoon through Brett as quite honestly we didn’t know where to start and no one provider offered the package that we wanted. He was so helpful in working with us to create the perfect honeymoon, he kept us informed when anything changed and was on hand to support throughout, checking in at various stages to make sure everything had run smoothly. He was fantastic also when we returned home and picked up a couple of small things with the hotels we stayed at, which really took the pressure off us. Would highly highly recommend and will definitely look to book special trips through him again. Thank you Brett!

November 17, 2025
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Reply from Brett Gooch Travel

Thanks Hannah, I am so glad you both had an amazing time and it was a pleasure helping you create your perfect honeymoon.

Rated 5 out of 5 stars

Just got back from a lovely Italian…

Just got back from a lovely Italian trip all organised and booked by Brett.
We flew out to Rome for the first couple of days, stayed in a B&B that we would never of known about if we booked ourselves. Then with pre booked train tickets we travelled up to Florence for another couple of days to stay in another gorgeous B&B. Lastly another pre booked train journey to visit Pisa for the day before flying home.
Italy is absolutely stunning, so much to see and do.
Brett was so helpful with all the organising, giving us great advice on how to book the attraction we wanted to see once out there.
The whole holiday was all accessible in a fab app on my phone so anytime I needed to check anything it was quick and easy to do. Brett even checked in with us half way through to make sure everything was ok.
If you are wanting to go away with an extra special personal touch use BrettGoochTravel. You won’t be disappointed.

November 9, 2025
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Reply from Brett Gooch Travel

Thanks Lucy, so glad you had a lovely trip and everything ran smoothly. Look forward to helping you with your future trips.

Rated 5 out of 5 stars

Brett was amazing from start to finish

Brett was amazing from start to finish. We visited a hotel that I wouldn't have even looked at and it was perfect had everything I asked for and all 6 of us loved it. Brett listened to what we needed, budget, flight times etc and crafted a holiday based on all our requirements. The holiday was within budget and at a price i wouldnt have been able to secure myself. We had to make a change prior to the holiday and Brett dealt with all of it and very quickly. I will use Brett for all holidays going forward.

November 4, 2025
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Reply from Brett Gooch Travel

Thanks Michelle, I am so glad you all had a great holiday and it was my pleasure to help. Look forward to helping with your future trips.

Rated 5 out of 5 stars

Fantastic service!

We have used Brett for two holiday bookings now and every time he has been exceptional, going above and beyond!

Right from the start Brett was great, nothing was too much trouble, even me asking to upgrade rooms months after booking and Brett liaised with the hotel and came back with all the different price options.

When we got to the hotel we were informed we were receiving a buy 1 get 1 free offer on all drinks due to booking with our travel agent. We were half board. Brett had emailed and asked if they could do anything to make our stay more special. This was such a wonderful surprise and something we definitely wouldn't have gotten if it wasn't for Brett.

He was in touch prior to leaving and our return and checked on us upon arrival to make sure everything was pertect.

I will 100% be booking our next holiday with you! Thank you Brett!

November 24, 2024
Unprompted review
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Reply from Brett Gooch Travel

Thanks Harriet, it was a pleasure to make your trip that extra bit special and so glad you had a great time.

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Rated 5 out of 5 stars

Amazing personalised service

I can highly recommend Brett to anyone wishing to book a holiday especially if you are looking for a more personalised service. We have now booked two holidays of different nature through Brett and both times not only has Brett gone above and beyond to find the best prices and options that work for us but the standard of hotels and transfers as part of our itinerary have both times exceeded out expectations.

September 1, 2025
Unprompted review
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Reply from Brett Gooch Travel

Hi Atlanta, Thank you so much, it was my pleasure and look forward to helping with your future holidays.

Rated 5 out of 5 stars

Fantastic service

Brett provides a fantastic service. We were not getting around to booking our holiday and saw Brett on Facebook. We decided to give it a try. We were not disappointed.
Brett found a lot of options for our requirements. We narrowed it down to a couple before choosing.
A fantastic hotel was chosen.
Brett was always in contact with us through the process, even to the detail of having a personalised letter in our room when we arrived.
Will definitely use Brett in the future and will recommend to anyone that wants a trouble free holiday booking.

September 10, 2025
Unprompted review
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Reply from Brett Gooch Travel

Thank you so much, it was my pleasure. Look forward to helping you again in the future.

Rated 5 out of 5 stars

first class business for all your holidays

We used Brett's company for our recent Holiday to Greece in September. It was a Jet2 Holiday which Brett was able to book for us with a discount! Every aspect of the booking was handled professionally. Brett kept us informed throughout, advising us when we could check in online etc and we knew he was always at the end of the phone if we needed anything. Brett messaged us once we had arrived to make sure all was as expected, and again when we got home. We highly recommend Brett to all friends and family and we wont hesitate in using his services again in the future.

October 11, 2025
Unprompted review
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Reply from Brett Gooch Travel

Thanks Kylie, so glad you had a lovely holiday and thankyou for all your ongoing support!

Rated 5 out of 5 stars

We have just returned from Rhodes a…

We have just returned from Rhodes a lovely holiday arranged by Brett at very competitive prices. Private transfer to our hotel to the airport was excellent which Brett arranged,
We would not hesitate to recommend this company to friends and family.

October 7, 2025
Unprompted review
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Reply from Brett Gooch Travel

Hi David, Thank you so much for your review and glad to hear you had a lovely holiday. We look forward to helping you with your future trips.

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