Australian Wholesale Oils (AWO) Reviews 

2,786
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them excellent and superb for various uses. Many highlight the fast and prompt delivery service, often receiving their orders quickly and without delay. People also appreciate the careful and beautiful packaging, ensuring items arrive well-protected and presented. Reviewers found the website easy to use for ordering, with many noting the good pricing and overall value for money. The wide variety of products available is also frequently mentioned as a positive aspect, making it simple for customers to locate exactly what they need.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the excellent... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standards and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My very first time using another supplier of essential oil in a very long time, I'm happy to report the Patchouli oil ordered & received matched the high quality that I'm used to & I'm more than... See more

Company replied

Rated 5 out of 5 stars

Ordered 5kg shea butter (to be send from the Eastern states of Australia to Perth) and it arrived in a week. That impressed me because if you order from the other side of the country it usually ta... See more

Rated 5 out of 5 stars

AWO has the particular (unusual) oil we were needing and shipped it without delay. The product is both high quality and beautiful and we are very happy to have discovered this company. Many thanks.

Rated 5 out of 5 stars

I have been buying my oils from AWO for many years; the products and service are incredible. I highly recommend all of the products. I'm a loyal customer, would not buy anywhere else. And of course,... See more


Company details

  1. Aromatherapy Supply Store

Written by the company

Australian Wholesale Oils Pty Ltd (AWO) is your friendly and helpful supplier for all your aromatherapy and natural DIY ingredients. Our aim is provide an exceptional customer experience by providing quality products, helpful education and a wide product range. So why not ditch your overpriced, internationally owned supplier who treat you like a number, rather than a partner - and give our Aussie owned and run business a go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,786)

41 reviews in the last 12 months

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Rated 3 out of 5 stars

I have just started using your oils and…

I have just started using your oils and I am enjoying them. However, I feel a lot of cost is wasted in packaging. The extra cardboard cases are very attractive, but rather a waste of resources I feel. When we buy frequently we would prefer a slightly cheaper overall cost and see our lovely bottles wrapped in a little bubble wrap for safe postage.

August 18, 2024
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Rated 5 out of 5 stars

great essential oils

great essential oils, very fast postage. good variety, love the packaging as i can keep the oils from unwanted light in storage as well as good for travel postage

August 18, 2024
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Rated 5 out of 5 stars

Easy to order, lovely oils!

Easy to order. Fast delivery. Happy with the oils I received. Started using the sweet almond oil as a base to mix in lavender oil and chamomile oil as a baby massage oil mix and pretty happy with it.

June 17, 2024
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Rated 1 out of 5 stars

Rancid Oil

I received a rancid apricot kernel oil in my order. Contacted the customer service but didnt get any help / follow up.
Will not come back

January 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quality product, fast delivery, totally hassle free, I also like the website, it’s easy to navigate and I enjoy browsing for ingredients that I can use. I look forward to placing my next order.
Thank-you for the great service.

April 17, 2024
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Rated 5 out of 5 stars

I love this company's products

I love this company's products - they are such high quality - it means so much to me that I know that I am always buying ceritified organic ingredients - the prices are good and fluctuate - obviously because when they can get their products for less they charge less - I really truly appreciate that - so grateful I found Australian Wholesale Oils!

March 18, 2024

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