Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable service and good price. Might have been slightly faster but that wasn't really a problem.
Company replied
For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.
Company replied
Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... See more
Company details
- Pharmacy
- also in
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Reply from AYP Healthcare
We’re really glad you were happy with the service. Thank you for your review!
Reasonsble prices and prompt delivery
August 13, 2026
Reply from AYP Healthcare
Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!
Reply from AYP Healthcare
Thanks for the fantastic feedback!
This time fast delivery
August 13, 2026
Reply from AYP Healthcare
Thank you for your support and your 5-star rating!
AYP healthcare , they cancelled order and still awaiting my refund
If I could give AYP Healthcare a minus rating, I would.
I ordered medication in mid-July and, a few days later, was asked to provide proof of identity, which I supplied. On 1 August I contacted them for an update and subsequently received an email stating that my order had been cancelled because the supplier could not provide the medication. I was told that my refund would be issued within 3–5 days.
Despite further correspondence and another assurance that the refund had been processed, I am still waiting for my money.
I have now had to raise a dispute with my credit card company to try to recover the payment.
Based on my experience, I would strongly recommend thinking twice before ordering from this company.
July 13, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry to hear about your experience. We completely understand your frustration, particularly after being advised that your refund had been processed and then having to raise a dispute with your card provider.
This is not the level of service we aim to provide. We would like to investigate what has happened with the refund and ensure the matter is properly resolved. Please contact our customer service team with your order details so we can review this as a priority.
We sincerely apologise for the inconvenience and frustration caused.
Reply from AYP Healthcare
We’re so pleased you had a great experience with us. Thank you!
Reply from AYP Healthcare
Thanks for the kind review. We really appreciate it!
Great product
Great product, great service and good prices.
All these things help me to continue on my weight loss journey.
August 12, 2026
Reply from AYP Healthcare
Thank you! It’s great to know you were happy with our service.
Delivery abysmal and off label item received
I’m sorry AYP, this was my first time using you and it was a fairly abysmal display. I ordered Optilast eyedrops from you on 5 Aug 26, they were prescribed on the same day, the label on the package shows they were dispensed on 6 Aug 26, yet they have only now been delivered on 20 Aug 26. I don’t know why it took 2 more weeks to put the box in a small Jiffy bag and post it. On top of that the eye drops are not the Optilast brand I ordered, they are no name off label generic eye drops. Not really what I wanted or expected.
August 20, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry for your experience, particularly as this was your first order with us. A two-week delay between dispensing and delivery is clearly not the service we aim to provide, and we completely understand your frustration.
We’re also sorry that the product you received was not the brand you expected when placing your order. We would like to review both the delay and what was supplied, so please contact our customer service team with your order details and we’ll investigate this for you.
Please accept our apologies for the disappointment and inconvenience caused.
Reply from AYP Healthcare
We really appreciate you taking the time to share your experience. Thank you!
Reply from AYP Healthcare
Thanks for leaving us a review! We really appreciate it.
Reply from AYP Healthcare
Great to hear you had a positive experience with AYP Healthcare. Thank you!
If I could give a minus star I would…
If I could give a minus star I would these people are a joke over a week and still not received my order and communication is shocking!!!!
August 18, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry for the delay with your order and for the lack of communication. We completely understand how frustrating it is to be waiting without a clear update. Please contact our customer service team with your order details so we can look into this urgently and provide you with an update.
Easy to order the product I wanted and…
Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service
August 11, 2026
Reply from AYP Healthcare
Thank you for the 5-star rating. It’s very much appreciated!
Ordering was easy
Ordering was easy, great value for your money and came fairly quickly.
August 11, 2026
Reply from AYP Healthcare
Thanks so much! Your feedback means a lot to our team.
Great company, great service.
Quickn& easy ordering & delivery. Great price & service.
August 11, 2026
Reply from AYP Healthcare
Really pleased to hear this. Thank you for your review!
First rate experience from this company…
First rate experience from this company with fairly straightforward ordering and very competitive pricing. Good delivery times too. No complaints whatsoever. Thanks.
July 28, 2026
Reply from AYP Healthcare
Thank you for the kind words and 5 stars!
Small problem put right
They put things right quickly after they had gone wrong
I will definitely use you again
August 8, 2026
Reply from AYP Healthcare
Thanks for your review! We really appreciate your support.
Good service.
August 4, 2026
Reply from AYP Healthcare
Great to hear you were happy with everything. Thanks for the 5 stars!
Very fast delivery
Very fast delivery. The omega 3 eye oils are excellent quality. I take them daily.
August 5, 2026
Reply from AYP Healthcare
Thank you! We’re delighted you had a positive experience with us.
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