AYP Healthcare Reviews 

27,787
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,380 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere. People frequently highlight the fast and reliable delivery service, with many receiving their orders promptly. The overall service is described as excellent, and consumers find the ordering process straightforward and easy to use. However, some customers experienced significant delays in receiving their orders, with several noting non-delivery or extended waiting times. A few other people also felt that they received incorrect or substituted items without prior consultation, leading to dissatisfaction with their purchase.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and speedy delivery, with... See more

Order

Customers had ambiguous experiences with order, with many reporting easy online ordering processes and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, good communication, and... See more

Product

Reviewers mention positive feedback about product, often highlighting good pricing and efficient delivery,... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to order, great video consultation, Hajra the Pharmacist was really easy to talk to and friendly. Great speedy delivery and no gimmick pricing! Hopefully such a great price will allow me t... See more

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Excellent service straightforward assessment questions and once filled in no long delay in waiting for reply. And delivery was next what I found brilliant no waiting for a few days I would recommend A... See more

Rated 5 out of 5 stars

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Contact info

4.0

Great

TrustScore 4 out of 5

28K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(27,787)

1,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Pharmacy EVER

Worst Pharmacy ever.

Ordered 12 days ago due to needed the medication. Complaint sent after 10 days due to no order being sent. Requested a refund after 12 days as they were happy to keep my money but still hadnt sent my medication. Now have to wait another 5 days for a refund. SHOCKING!

Stay clear of these if you actually want to receive what you've ordered.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Ordered items and it has been over the retimed delivery time advertised and paid for, but the items have not even been dispatched yet. Have called them over 8 times and they hang up. Awful.

July 22, 2026
Unprompted review
Rated 2 out of 5 stars

second time in a year

second time in a year, my order was dispatched but then returned to AYP - their system put my name and town on the parcel but not my address. The gap between the incidents means they haven't sorted out the tech issue causing this. Not great experience.

July 14, 2026
Rated 1 out of 5 stars

Won't be using this company again

Ordered 2 items, one was cancelled without reason, I then had to contact about cancelling the order to which I was only refunded the original cancelled item. Still waiting for the rest of my refund over two weeks later. Very bad customer service.

June 29, 2026
Unprompted review

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