AYP Healthcare Reviews 27,637

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,334 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient service, highlighting the ease of ordering and the competitive pricing for products. Many appreciate the quick delivery and the overall positive experience from product availability to receiving their items. Reviewers also found the website easy to use and the consultation process straightforward, with some noting the helpfulness of the pharmacists. However, some customers experienced issues with delayed deliveries, with orders showing as processing for extended periods or not arriving as expected. There were also instances where customers received different products than advertised or found items opened and tampered with, leading to dissatisfaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting great value, competitive... See more

Product

Customers had positive experiences with product, often finding correct items in good condition and at... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had ran out of my Q10 100mg so pleased to get my AYD delivery. On opening their package, the contents had been squashed or trampled on. Luckily only one or two of the silver foil on the blisters had... See more

Rated 3 out of 5 stars

Executed my order promptly and efficiently,also found pricing cheaper than retail chemist's. Also service right to the front door.Will definitely use AYP Heathcare again

Rated 3 out of 5 stars

The bottle of Robutussin cough medicine is only 200ml not 250ml as advertised. I have ordered before and thought that this was the case, so have double checked on the website. I didnt mention it prev... See more

Rated 5 out of 5 stars

Really easy to order, great video consultation, Hajra the Pharmacist was really easy to talk to and friendly. Great speedy delivery and no gimmick pricing! Hopefully such a great price will allow me t... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Contact info

4.0

Great

TrustScore 4 out of 5

28K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Delivery takes a very long time

Delivery takes a very long time, this time it was over a week and still no dispatch, so i cancelled order and they refunded.
Previous order took about 10 days and I had to email them to hurry them up.
Won't use them again

May 19, 2026
Unprompted review
Rated 3 out of 5 stars

Questionable purchase process and packaging

As part of the purchase workflow, it asks the question about why we need the product, and who has recommended it. I provided this (verucca, and a nurse practitioner), yet the product was delayed because I received an email asking exactly the same question. This suggests a problem with the process, and it impacted the delivery time.
When received the packaging was probably insufficiently protective for what it was, and the product was all squashed.

May 11, 2026
Rated 5 out of 5 stars

Highly recommended!

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other providers!

May 14, 2026
Rated 5 out of 5 stars

5 stars purely for the value alone

5 stars purely for the value alone. I ordered a 15 mg Mounjaro pen for £269.99, which was substantially cheaper than several better-known competitors at the time.

The website account system appears to exist in a fascinating quantum state where an account can simultaneously both exist and not exist depending on which page you are on 😄 However, once I worked around that by using a different email address, the ordering process itself was straightforward.

Despite the entertaining login confusion, the consultation was approved promptly, communication was good, and the price was excellent. As an existing long-term Mounjaro user, I was pleased with how competitive the pricing was compared with other UK pharmacies currently charging well over £300 for the same dose.

Would happily use again - though perhaps after the website has had a gentle lie down and a software update.

May 15, 2026

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