Really easy to order, great video consultation, Hajra the Pharmacist was really easy to talk to and friendly. Great speedy delivery and no gimmick pricing! Hopefully such a great price will allow me t... See more
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Company details
- Pharmacy
- Drug Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company

- Free Delivery on orders over £40
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
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Mistake in order delivered but fast…
Mistake in order delivered but fast quick polite solution
quick and efficient service
Worst Pharmacy EVER
Worst Pharmacy ever.
Ordered 12 days ago due to needed the medication. Complaint sent after 10 days due to no order being sent. Requested a refund after 12 days as they were happy to keep my money but still hadnt sent my medication. Now have to wait another 5 days for a refund. SHOCKING!
Stay clear of these if you actually want to receive what you've ordered.
They are very honest and professional…
They are very honest and professional on the job
Thank you
Good speedy service
Sensible and professional health…
Sensible and professional health questionnaire. Easy to order online. Prompt delivery and good communication.
Awful customer service
Ordered items and it has been over the retimed delivery time advertised and paid for, but the items have not even been dispatched yet. Have called them over 8 times and they hang up. Awful.
Libre 3 plus - Easy to follow online ordering and fast…
Easy to follow online ordering and fast delivery. Excellent.
second time in a year
second time in a year, my order was dispatched but then returned to AYP - their system put my name and town on the parcel but not my address. The gap between the incidents means they haven't sorted out the tech issue causing this. Not great experience.
Ordered online
Ordered online, quick easy and a good price. Delivered on time. Great job done.
I ordered medication over 2 weeks ago…
I ordered medication over 2 weeks ago and had emailed them, they explained there was a “delay” and it would take 24/48 hrs…. Another 4 days later and it still hasn’t even been dispatched!!! Avoid at all costs
My purchase was about 12% cheaper than…
My purchase was about 12% cheaper than elsewhere and I received it by post in 2 days. It was well packaged. Great service without question.
Quick delivery & good service
Won't be using this company again
Ordered 2 items, one was cancelled without reason, I then had to contact about cancelling the order to which I was only refunded the original cancelled item. Still waiting for the rest of my refund over two weeks later. Very bad customer service.
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