Easy to navigate site, the dress arrived and it’s lovely. The only reason I couldn’t give 5 star rating is because of the long delivery time
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Review summary
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Reviews shaping this summary
Dresses were lovely. Took a few weeks to arrive. Didn’t realise no refund on sale items. Emails took a while for queries. Did get 15% off refund for dresses. You get a flyer for free jewellery which I... See more
Fit of dress exactly how presents on website, but very disappointed with the difference in colour, website presented it as a metalic/goldy colour...when it came it was oranges and browns. Very disappo... See more
Company replied
The customer service is great, but the quality of the products is so bad, the only thing worth the investment is the black top! Other than that the dress came orange, when on the website it displa... See more
3.5
Average
290 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 2 weeks
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Pure Elegance
This dress made me feel like a completely different person. The cut is really sophisticated and the fabric moves beautifully. I wore it to a formal dinner and felt confident the entire night. Absolutely love it.
April 25, 2026
Unprompted review
Reply from Azzurraclo
Hello Tatum,
Thank you for your wonderful feedback, we are delighted to hear that the dress made you feel confident and that you enjoyed wearing it to your event. It’s great to know you appreciate the cut and fabric, and we truly value your support.
Consistent quality every time
I've been buying from here for a 6 months now and every single order has been great. The sizing is consistent, the quality is always there and the styles are just really wearable.
April 6, 2026
Unprompted review
Reply from Azzurraclo
Hello Lindsey,
Thank you for your continued support over the past 6 months, we’re really happy to hear that you’ve been satisfied with every order. It means a lot to know you value the consistent sizing, quality, and wearable styles, and we look forward to serving you again.
Beautiful experience
Fast delivery and lovely packaging too. Really happy.
May 2, 2026
Unprompted review
Reply from Azzurraclo
Hello Kate,
Thank you for your kind feedback, we are happy to hear you are pleased with the fast delivery and packaging. We truly appreciate your support and hope to see you again soon.
Sorted my issue
I had a problem with my order and reached out not expecting much but the response was so fast and they fixed everything straight away. Really impressed with how smooth it was. Great team.
April 25, 2026
Unprompted review
Reply from Azzurraclo
Hello Brynn,
Thank you for your kind feedback, we are really glad to hear that our team was able to assist you quickly and resolve your issue smoothly. We truly appreciate your support and are always here if you need anything in the future.
This arrived faster than I expected and…
This arrived faster than I expected and the quality blew me away. The color is rich, the fabric drapes really nicely and it's comfortable enough to wear all day.
April 22, 2026
Unprompted review
Reply from Azzurraclo
Hello Brooke,
Thank you for your kind feedback, we are really happy to hear that you are pleased with the fast delivery and the quality of the product. It’s great to know you are enjoying the fabric, color, and comfort, and we truly appreciate your support.
Stunner
Posted the maxi I ordered as a story it was that good. The quality is really consistent and it arrived so quickly.
May 8, 2026
Unprompted review
Reply from Azzurraclo
Hello Blacke,
Thank you for your kind feedback, we are really happy to hear that you are satisfied with the quality and fast delivery. We appreciate your support and hope to see you again soon for your next order.
Received this dress and immediately…
Received this dress and immediately understood the hype. The fabric is so much nicer than I expected and the fit is genuinely perfect on me. I've already worn it twice in this week. Happy is an understatement.
May 12, 2026
Unprompted review
Reply from Azzurraclo
Hello Aspin,
Thank you for your wonderful feedback, we are glad to hear you are happy with the fabric and fit of the dress. It’s great to know it has already become a favourite for you. We truly appreciate your support and hope to see you again soon.
Ordering again
The fit is consistent, the quality is there and the packaging is always great. This is what online shopping should feel like.
April 27, 2026
Unprompted review
Reply from Azzurraclo
Hello Piper,
Thank you for your kind feedback, we are very happy to hear that you are satisfied with the fit, quality, and packaging. We truly appreciate your support and are glad to provide you with a positive shopping experience.
Do not order here
Very long delivery time, bad quality, return and refund policy are awful. Do not order here!!!
May 20, 2026
Unprompted review
Reply from Azzurraclo
Hello Bianca,
We are sorry to hear about your experience and that it did not meet your expectations. This is not the level of service we aim to provide. We would appreciate the opportunity to look into your order and help resolve the situation. Please contact us directly at emily@azzurraclo.com so we can assist you further and find a solution.
The quality 👌
The dress doesn't feel like a one-season piece. I am really impressed.
May 10, 2026
Unprompted review
Reply from Azzurraclo
Hello Eva,
Thank you for your kind feedback, we are very happy to hear that you are impressed with the quality and that the dress feels long-lasting. We truly appreciate your support and hope you enjoy wearing it for a long time.
I'm really hard to fit and usually…
I'm really hard to fit and usually avoid buying dresses online but the sizing guide was accurate and the cut is so flattering. It doesn't cling in the wrong places and I just felt really confident in it. Really pleased.
April 28, 2026
Unprompted review
Reply from Azzurraclo
Hello Stela,
Thank you for sharing your experience. We’re really happy to hear the sizing guide helped and that the dress fit you so well and felt flattering and comfortable.
Worth it
I was going back and forth on whether to pull the trigger and I'm so glad I did. The quality is genuinely impressive, way better than I expected at this price. Fits exactly as described and looks stunning on. No regrets at all.
May 6, 2026
Unprompted review
Reply from Azzurraclo
Hello Sierra,
Thank you for your kind review. We’re delighted to hear you’re happy with the quality, fit, and overall look of the dress, especially after your initial hesitation.
Ordered two dresses before my vacation…
Ordered two dresses before my vacation and they were perfect. Lightweight, didn't crease badly in my bag and the colors are exactly as shown. Got so many compliments. These are my go-to travel dresses now.
May 2, 2026
Unprompted review
Reply from Azzurraclo
Hello Grace,
Thank you for your lovely feedback. We’re glad the dresses worked perfectly for your vacation and that you were happy with the quality, colours, and travel-friendly fabric.
Smaller size fits
Wore this out to dinner and I could not stop getting compliments. The fabric feels really nice and it fits so well. I'm usually between sizes and went with the smaller and it was perfect.
May 2, 2026
Unprompted review
Reply from Azzurraclo
Hello Reagan,
Thank you for your kind review. We’re so pleased to hear the dress fit you well and that you received so many compliments. It’s great that the smaller size worked perfectly for you.
Highly dissatisfied with my experience
Highly dissatisfied with my experience. I reached out to the company after realizing the dress measurements listed on their website were inaccurate and requested a return and refund due to their sizing error. Instead of honoring the refund request, their only solution was to send a replacement dress that would not even arrive before my trip — making the purchase completely useless.
I ended up losing nearly $100 and had to buy another dress from a more reliable company that actually provides accurate sizing. The sizing from this company is extremely inconsistent, and I would not recommend wasting your money. Save yourself the frustration and shop elsewhere.
May 16, 2026
Unprompted review
Reply from Azzurraclo
Hello Renette,
We’re very sorry to hear that your experience was not satisfactory and that you had issues with sizing and the resolution provided, especially before your trip. We understand your frustration and would like to review this case properly, so please contact us at emily@azzurraclo.com so we can help resolve it.
Major Discrepancy: Quality and Construction Do Not Match Advertised Product
The item delivered is significantly not as described and does not match the professional photography or product specifications listed on the website.
Fabric Quality: The website depicts a structured, high-quality garment. However, the item received is made of a thin, unlined, and semi-transparent material that lacks the professional weight shown online.
Construction & Embroidery: While the advertisement shows clean, professional embroidery, the actual item features frayed stitching, inconsistent patterns, and very poor finishing.
Overall Fit: Due to the lack of structure and the low material quality, the garment does not hold the shape advertised. It fails to maintain the silhouette promised in the product photos.
May 6, 2026
Unprompted review
Reply from Azzurraclo
Hello Sasha,
We are very sorry to hear that the item did not meet your expectations and that you noticed differences in material quality, embroidery, and overall structure compared to what was shown on our website. We take this type of feedback very seriously and would like to review your case in detail, so please contact us at emily@azzurraclo.com so we can find a suitable solution for you.
My new black dress- love it
I’m looking at the other negative reviews and I’m not quite understanding them.
I bought a black dress and it arrived yesterday. It’s beautiful and fits perfectly. I would say it a good value.
May 12, 2026
Unprompted review
Reply from Azzurraclo
Hello Beth,
Thank you for sharing your experience, we are glad to hear that your black dress arrived quickly and fits you perfectly and that you are happy with the value; we truly appreciate your positive feedback and support.
DO NOT BUY- I purchased two dresses
DO NOT BUY- I purchased two dresses, I am 5’3 and I like short dresses, but the were so short, did not cover without my underwear showing. I tried to return and they told me they are unable to generate a return label from California ( although they were able to ship to California) I would have to return from NY, Washington and listed other states. This is their way of refusing the return.
April 23, 2026
Unprompted review
Reply from Azzurraclo
Hello Adriana,
Thank you for your feedback and we are sorry to hear that the dresses did not meet your expectations in terms of length and that you had concerns regarding the return process; we cannot find your order with the information provided, so please contact us at emily@azzurraclo.com and we will review your case in detail and do our best to assist you with a suitable solution.
Horrible quality!
April 20, 2026
Unprompted review
Reply from Azzurraclo
Hello Sonia,
Thank you for your feedback and we are sorry to hear that you were not satisfied with the quality of your item; we cannot find your order with the information provided, so please contact us at emily@azzurraclo.com and we will be happy to look into this further and assist you with a suitable resolution.
SCAM!
I would give negative stars if possible. This is a SCAM!! I placed an order on 3/30/26 and requested a cancellation within 3 hours of ordering due to changing my mind. However, after contacting customer support, Emily, told me that because it had been 24 hrs, the order couldn’t be cancelled. I clarified that it had only been three hours but they refused to cancel since it had been “processed”. It took 3 weeks to receive the package and it’s HORRIBLE! The dresses look NOTHING like the picture. They are not wearable, wrong in size, and very cheaply made. There’s no invoice and no tags on the dresses. I contacted customer service for a refund and they have not responded. Please do not order. I have reported this website to the FTC and local UK authorities because they’re a scam. Please report as well so they can get shut down.
April 12, 2026
Unprompted review
Reply from Azzurraclo
Hello LG,
Thank you for your feedback and we are sorry to hear about your disappointment with the order, cancellation request, and the items received; we cannot find your order with the information provided in this review, so please contact us at emily@azzurraclo.com and we will carefully review your case and assist you in finding a proper resolution.
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