Azzurraclo Reviews 

Lengthy delivery times and very poor quality of clothing! Definitely not worth the prices they are charging! Please avoid this company at all costs!

Absolute SCAM of a company.
Ordered the dress and it arrived in an A5 sized package, immediately knew it would be shocking.
Opened the package, observed the worst material of dress I have ever seen and after trying the dress on and being able to see my underwear it was that see through, I packaged back up and went to look on how to return.
After a very complicated search I eventually found an email address to start the return process to which I was offered 2 options: 1 being store credit for the £45 which was not even going to be considered because if the dress was bad quality they would all be the same. And Option 2 being a 25% refund… which is an absolute joke considering the dress quality was shocking and I was deceived by the photos on their website and all their ‘influencer’ posts on Instagram.
I explained neither of these options are acceptable and demanded a full refund to which I was granted on the condition I pay for the return fee…
The return fee was $10.40 which worked out £8 return which is ABSOLUTELY RIDICULOUS for a dress which is worst quality than something I have purchased off Shein!
DO NOT BUY from their SCAM of a company!!

Such an easy and seamless transaction! The customer service representative was so sweet, all

I had to return 2 out of 5 items in my order and the process was so easy. Customer service was incredibly helpful

I’m writing a 2nd review as I have still yet to receive my refund for a purchase I made in July 2025. Please feel free to read my previous review in November 2025. It is absolutely unacceptable! I was promised a full refund after paying for a returns label (around £15), they said it would take 10 days and it has been nearly 4 months. I have been ignored for months and finally someone got back to me a few days ago saying my case is ‘under investigation’. I’m yet to see any refund and I am also £15 down from the returns label.

Also they tried to have my previous review removed but was unsuccessful. So watch out for them doing this to you too.

AVIOD AVIOD AVIOD - you will not get your money back.

I love the high waisted trousers. They are some of the most comfortable pants that actually fit me. I am short and I love that they come in a short fit.

I absolutely love every single piece from AZZURRA! The quality is amazing, and everything looks exactly like the pictures. Would shop here again.

I got the watch and I love it. Elegant and classy, thank you.

I kept seeing ads everywhere, so I finally decided to give them a try. The product quality is impressive and feels super high-end. Would definitely order again!

Could not leave "no" stars. But I would if I could.
DO NOT BUY FROM THIS COMPANY.
Absolutely dreadful quality. Paper thin material.
Sizing totally out.
Customer service is awful.
Over 3 months for a refund. Promised they had sent it 3 times. It never arrived. I insisted on having my complaint escalated to management. Then I got the refund.
AVOID AVOID AVOID

Absolute scam. Just received Calloway golf jacket and it is clearly fake / counterfeit

I feel super stupid to not read any reviews first. On Facebook it is portrayed as being classy and elegant. There is nothing classy and elegant about these two coats I got from them.

They are nothing but hideously cheap looking. The materials could not even been used as rags. The full prices of these items are over $80. They look like $5 pieces of shxx. Stay away from it.

Now Monday Dec 29, 2025 Azzurraclo asked Trustpilot for me to give more info.
Where shall I begin? The customer service I have been dealing with never read any thing or does what you asked for. I asked for a return instruction and was denied from day 1 claiming that those in sales items are NOT returnable.
Then it offered 15% , 33% and lastly 50% refund and for me to keep these hideous tops. I kept asking for a return instruction. No one gave me any information. And one day they decided to close all the communication . This is well over two weeks of back and fourth emails without any resolution. No decent company treats customers this way. If you really want to be representing something elegant and classy but selling pieces of garbages you won’t survive. And customer service here does not exist. What kind of business model do they have. Stay away from it !!! I could relate to many of these reviews here on Trustpilot. Do not waste your time and money with them.

sizing is not UK sizing - it runs 2 sizes small in my opinion. Returns are charged at over £10 regardless of their wrong sizing, which is not stated anywhere.
They have received the return over 6 weeks ago and I have still not received a refund. Oh and the fabric in my opinion is awful too.
Definitely will not be bothering with them again.

The material is terrible, what a shame and waste of my time! I won’t be wearing these. Please don’t waste your time buying from this website!

If I could mark this company as 0 I would. AVOID AVOID AVOID!
The website is misleading, you cannot return ANYTHING! Even by emailing to say the item is not suitable like it says in their FAQs - they have a hidden section saying discounted items aren’t refundable when everything on their website is discounted! Why isn’t that made clear in the FAQ page!
Oh and then when you finally agree to refund I have to pay for a returns label which they have FAILED to send to me numerous times of me asking for it and also telling me there is a restock fee?! Never ever have I heard of something so silly! I’m at the point now where I told them if they do not refund me I would leave a negative review and blast all over social media. I’m still yet to receive my returns label which they claim the payment wasn’t received yet I have confirmation it was. They want me to pay again !!!! I’m not giving this company anymore of my money! I’m at the end of my tether with this company.
Please do not buy from this firm. Save your money and spend elsewhere. This issue is still not resolved and I will continue to email until I get the refund they promised me!

SCAM COMPANY

I haven’t written a review until now because I’ve hoped they would have refunded the money . Endless emails where they are lying and pretending they’ve refunded when they haven’t . Complete thieves . This company should be shut down .
Shame there from a country you can’t even touch via business trading standards company’s. They know what there doing don’t be fooled like me .
The clothes are cheap and show no resemblance to the pictures advertised .

Absolutely loved my order, so chic !! Will be buying from again.

Complete scam company , they should be banned. In the small print they say that you cannot get a refund if an item is ‘in the sale’, considering every item of their clothing is in the sale this means they will never give a refund
Terrible crunchy fabric dress which was far too big over my shoulders. I spent £45 that’s practically been stolen, thankfully it wasn’t more