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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and extensive knowledge, making the learning experience enjoyable and supportive. The user experience is frequently highlighted as excellent, with many people appreciating the clear, well-structured content and the overall ease of understanding. The product, primarily the courses offered, is seen as highly useful and practical, with many gaining valuable skills and confidence for their future careers. However, some customers also noted issues with the service, including delays in receiving certificates and a lack of follow-up after course completion. A few people were dissatisfied with the aftercare and progression support, mentioning poor communication and concerns regarding interview support. There were also occasional concerns about the course structure not being specific enough for certain job roles and the pace of learning being too slow for some.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising tutors for being... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers enjoyed the well-organized programs,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the courses, highlighting informative... See more

Customer service

Customers generally report positive experiences with customer service, highlighting excellent support,... See more

Product

Reviewers mention positive feedback about the product. Many customers found the courses useful, helping them... See more

Based on these reviews

Rated 4 out of 5 stars

Tutor was 10/10. MAA (Ali) was great at breaking everything down into easy to follow steps. The main game changer though, was his patience, real-world examples, and hand-crafted guidance sheets!... See more

Rated 4 out of 5 stars

The SEN course was very informative and helped me gain a deeper understanding of how to support learners with diverse needs. The SEN course has really broadened my perspective and given me practical... See more

Rated 4 out of 5 stars

Elizebath is very competent tutor who made the lesson very interesting using different engaging techniques. This is my second course with B2w Group and surely I am looking forward to get enrolled on... See more

Rated 4 out of 5 stars

Given the right support needed to know about the particular field. listened to a lot personal experiences and get to know about the work done in the past for the SEN children, all the current and prev... See more


Company details

  1. Adult Education School

Written by the company

The B2W Group are made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers. We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, The B2W Group consists of Back2Work Complete Training and Just IT and together they have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities. The B2W Group provide forward-thinking recruitment and training solutions made available through various streams of Government funding. Together, we strive to bring positive, measurable change to both the communities in which we operate and to the people within them.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Level 3 Certificate in Understanding the Principles of Special Education Need

The course content was exactly what I had hoped for. It went into greater depth about behaviour and its causes. It explained in more detail than a level 2 course how Multi-agency teams work together to improve the lives of children with SEN.

The online delivery of this course is perfect in an ongoing cost of living crisis. Even though we never met in person the use of electronic white boards meant we could still work together in preparation for each element of our units and the tasks in them. We did feel like we had connected with each other and could support each other in different ways.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

B2W Level 3 SEN

Right throughout the course the tutors have been very helpful and always there. I found it very difficult at the start and this really kept me going. I advise anyone who gets the chance to do this course to take advantage as I have picked up a wealth of information to help with my ongoing career in childcare.

August 18, 2025
Unprompted review
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Rated 4 out of 5 stars

Excellent Online Platform for traingings

Elizebath is very competent tutor who made the lesson very interesting using different engaging techniques. This is my second course with B2w Group and surely I am looking forward to get enrolled on more of the courses. I highly recommed others to get registered with B2W Group.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

BW2 Level 3 SEN

The course was delivered in a clear and structured way from both tutor's, I have honestly learnt so much on this course and would recommend BW2 to anyone. I have enjoy the visual aspect of the course as I didn't have high expectations of a course online but it's definitely made the needs and it's been great sharing stories with the group and helping each other with work opportunities. I will take this level 3 course and put it to great use but I commend the amazing tutor's that have supported me through this course.

September 12, 2025
Unprompted review
Rated 4 out of 5 stars

Course

The course I completed with B2W training enabled me to learn and expand on my skills. My tutor Aneta was very knowledgeable and dedicated to her students. Her kindness and method of teaching made the experience overall more enjoyable.

June 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Honestly the biggest waste of my time…

Honestly the biggest waste of my time and I'm suffering for it now.

Went through training (which was someone basically reading off of slides and putting us in break out rooms all the time where no one actually discussed the stuff).

Then took forever to get me a job and it was over in less than 3 months.

Now I can't find anything with the stupid qualifications that I wasted my time getting.

I wasted a good 5 months of my life and have to go back to my usual industry.

The only reason I'm putting this review is because of the lack of care when I rang asking if they had any agencies I could contact about roles.

It's a waste of time for me

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable Learning Environment

This was a good course, I just completed a 11.5 day course for L1 Express Logistics and L1 Carbon Awareness. And even thoe I am a quite individual that does not do to well in group settings, I had a very positive time on here. And that was probably because of the course tutor Richard. He was very friendly, patient and knowledgeable about the course material and went out of his way with helping people with anything they may not get. He made the whole course feel more like a group of friends just hanging out, creating a very comfortable learning environment.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company (thieves only)

They booked me for 3 courses for 3 weeks. All Enrolment and everything is done. Before the last day of my start date they emailed that they cancelled course. I made all nursery arrangement for my daughter for 3 weeks so because of them I had to pay nursery even my daughter didn't attend nursery. This people take all our personal detail and claim money from government for courses and once they have money in their account they cancel courses and keep that money in their pockets. This company is fraud.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Our tutor

Our tutor, Aneta Worku, is an excellent instructor. She has extensive knowledge and expertise in the subject she's teaching. I'm extremely grateful for her patience and dedication to all her students, and for her respect and consideration for everyone.

August 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding Tutorship and Materials (with Chris Rothwell)

Chris Rothwell was outstanding, clear instructions from the start and throughout the course. Well pace, balanced between reviewing materials, completing work and getting assessed. Learnt a lot of detailed information on the topic and throughly enjoy the training (made it enjoyable). Really recommend the training programme, especially if you get Chris.
Richard Roberts (ex-secondary school teacher)

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

iT, programming , coding

Our tutor Aneta is a gem. She is an excellent teacher, very knowledgeable about the courses. She encourages participation in the group to help build students confidence. She listens and makes time to spend one to one with anyone who needs additional support. She really cares that we learn. 11/10!!!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude and appreciation to Anita. She was a wonderful and friendly teacher. She worked hard to complete the assignment with excellence. We benefited greatly from our enjoyable course in understanding code. I proudly completed this course, feeling accomplished and having gained the information I was looking for.

August 1, 2025
Unprompted review
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