Babsthelabel Reviews 

114
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The pieces are absolutely beautiful! They feel and look like top quality and it won‘t be my last order! <3

Rated 5 out of 5 stars

Thanks a lot to the customer service because the carrier lost my first order and they helped me a lot. When I received the second order the pieces very really good made and high quality. Again th... See more

Rated 5 out of 5 stars

Customer service at Babs the Label was very quick to act after I contacted them that I had not received my order. I received a replacement immediately. The item was beautiful and as pictured. Looki... See more

Company replied

Rated 5 out of 5 stars

I ordered “The Babs Styling Box” and filled out the form for my preferences. The clothes she put together for me was great for me! The shirt I ordered on the side was beautiful too. True to size and... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(114)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely

Easy order and delivery, cool design. Beads are sturdy, was a bit surprised to find only a string under them forming the necklace

May 21, 2025
Rated 4 out of 5 stars

The company is in my opion good

The company is in my opion good, quick delivery.
But i would say i got necklace from Babsthelabel but after 1 wear the closer came loose from the necklace, for now I fixed it but for the price a stronger chain/closer would be better.

April 27, 2025
Rated 2 out of 5 stars

No answer from customerservice

I received a faulty item and have contacted the shop several times, but they do not reply to my emails, which is super disappointing.
On the positive side shipping was fast.

February 28, 2024
Rated 1 out of 5 stars

Unfortunatelly

Unfortunatelly, I had a bad experience buying from this website. I ordered to vases. The vases arrived broken due to insufficient packaging. I sent several emails to customer service to find a solution for this problem. But I never received an answer. I would not recommend buying stuff from this company.

January 22, 2024
Rated 1 out of 5 stars

Such a displeasing experience.r

Such a displeasing experience.
I ordered 8 days ago and since then haven't got any (shipping) details about my order and even more couple of days ago when I left some msg about this only I could got is just this auto e-mail.
How could you send this to me?
That is so impolite.

January 21, 2024
Rated 3 out of 5 stars

Ok quality

Ok quality, cute design. Very long delivery times, almost began worrying that it won’t be arriving. IMHO the prices could have been friendlier.

September 28, 2023
Rated 1 out of 5 stars

Bad packaging, damaged, poor quality product

I ordered 2 sets of earrings. They were packed in the same box, without paper or cotton wool protection. The material is soft and damaged. When I alerted the brand they are trying to avoid accepting the return. This is not the way to build a brand.

Jammer dat een nieuw merk haar verantwoordelijkheid niet pakt en op een juiste manier een merk bouwt. Foutjes kunnen gebeuren. 2 sets bij elkaar inpakken zonder bescherming, los het dan meteen en zonder gedoe op. Dan volgt er een wervelende review. Dan ben je een sterk merk.

August 30, 2023
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Reply from Babsthelabel

Hallo Kate, wat ontzettend jammer dat je vind dat wij geen retour zouden accepteren. Ik denk dat je onze email verkeerd hebt begrepen. Wij hebben meerdere keren om een foto's gevraagd van de beschadigde oorbellen. Helaas heb ik deze nog steeds niet van je mogen ontvangen. Ook heb ik benadrukt dat wij natuurlijk met een oplossing zouden komen en ze daarna retour kon verzenden. Helaas moeten wij dit bericht lezen dat je niet tevreden bent en ons niet de kans gegeven hebt om dit op te kunnen lossen. Erg jammer!

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