babymarkt.com Reviews 

55,006
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I bought a Maxi Cosi Minla Plus set, I opened it 1 month after it arrived and discovered that a pair of wrong wheels where included. Contacted Babymarkt supports via email with all pictures and detai... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I ordered this learning tower for my child after looking for a good-quality option at a reasonable price. In the end, I chose BabyMarkt, and I couldn't be happier with my decision. The... See more

Company replied

Rated 1 out of 5 stars

I live in Finland. I bought a BABYMOOV Nutribaby Food Processor on May 30, 2025. The mixer broke on May 13, 2026. The blade still spins, but it no longer blends or chops vegetables. It turns ar... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with my first purchase on this website. I bought a Cybex stroller using a discount code. The item arrived within a total of five business days from the time of purchase. Customer s... See more

Company replied


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4.5

Excellent

TrustScore 4.5 out of 5

55K reviews

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4.5

All reviews

(55,006)

1,357 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with all the products I’ve purchased, including Baby Brezza, Momcozy, and Blue Seven items. The Baby Brezza products have been fantastic—super convenient and time-saving, especially with the bottle warmer and formula dispenser, making feeding time much easier.

The Momcozy items, like the 3-in-1 sling and bath brush, have been incredibly comfortable and practical. The sling is supportive for both me and my baby, and the bath brush has made bath time smoother.

As for the Blue Seven fluffy baby jumpsuits, they are just adorable! Soft, cozy, and perfect for keeping my baby warm. The quality is excellent, and I love the simple designs that still look stylish.

Overall, I’m very satisfied with the quality and functionality of all the products. They’ve made parenting a little bit easier and a lot more enjoyable. I’m happy with my purchases and will definitely consider buying from Baby Markt again in the future!

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Worst online customer experience yet

Worst online customer experience yet. Slow or no response, and if they do respond it's not helpful.

May 4, 2025
Unprompted review
babymarkt.com logo

Reply from babymarkt.com

Dear customer,
we are sorry that you are dissatisfied. We are currently receiving a large number of inquiries, which is causing delays.

Kind regards from your babymarkt.com team

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service

I have placed an order in their website and paid and now I need help with my order, but there is no phone number to contact and the don't reply to any emails.
Unbelievable how companies which such poor customer support can survive these days ...

April 30, 2025
Unprompted review
babymarkt.com logo

Reply from babymarkt.com

Dear customer,
Our customer service has already contacted you about this.

They have responded to you within 3 working days.

Kind regards from your babymarkt.com team

Rated 1 out of 5 stars

Worst customer service!!!

Worst customer service, I have ever experienced.
After two months we needed to replace the front wheels and got a replacement. Less than a month after, the same issue happens again but we are ghosted by customer service. Bad quality products, terrible customer service. Never again.

March 24, 2025
Unprompted review
babymarkt.com logo

Reply from babymarkt.com

Dear customer,
We are sorry that you are dissatisfied.

Our customer service team is already in contact with the manufacturer to resolve your issue.

Kind regards from your babymarkt.com team

Rated 1 out of 5 stars

Good price and products but bad customer service

Great products, great price but bad customer service. I ordered something which got lost and picked up by someone else with another signature than mine. they made me fill a complaint to the police and didn’t do anything after I gave them the proof of the complaint and the fact that the police dropped the case. The case lasted 3 months and they didn’t want to be held responsible. Legally they are! It was also obvious that I didn’t lie because even after that the parcel said delivered there were still some activity saying it could again suddenly be picked up. And again when I went to the pick up place they said they didn’t had it.

February 26, 2025
Unprompted review
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Reply from babymarkt.com

Dear customer,
we are sorry that you have not received your order. Our customer service is already in contact with you.

Kind regards from your babymarkt.com team

Rated 1 out of 5 stars

fraud

I ordered a buggy, but the seller delivered a completely different item. When I informed them, they instructed me to return it. However, after returning the package as requested, they refused to issue a refund and claimed the error was my fault.

Despite my lawyer contacting them some time ago, they have ignored all communication. Their conduct is dishonest and unacceptable — they have taken the payment but failed to deliver the correct product, respond, or process a refund. This behaviour appears fraudulent, and it’s deeply concerning.

March 29, 2025
Unprompted review
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Reply from babymarkt.com

Dear customer,
you have returned an item that we do not carry in our range.

We are therefore unable to accept your return.

Kind regards from your babymarkt.com team

Rated 5 out of 5 stars

I ordered the Nutribabymoov plus from…

I ordered the Nutribabymoov plus from Babymarkt. The blender recently stopped working. I contacted them and immediately got a response to send pictures and videos. I sent it and they got back to me very quickly saying that they can't send a replacement but they refunded me the full amount for the machine. I order from them a lot and this is the first time this happens with a product. It's not them sending a faulty product, just something must have happened.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly I like everything

Honestly I like everything. It has a very strong structure and with a good coating. The price is very satisfactory. And with a delivery on time. All excellent.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

‼️Want to waste your money and get ignored? Then this is the perfect website for you.

I bought a stroller for 3999 SEK, and after just two months it started falling apart – the wheels came off and the fabric on the sunshade came loose due to poor quality and cheap glue. I filed a complaint over a month ago and still haven’t received any response. Not a single word.

As a parent, being without a stroller is already stressful enough – being completely ignored by the company you trusted makes it even worse. This isn’t just bad service, it’s disrespectful.

Shop somewhere else if you want to avoid a headache.

April 5, 2025
Unprompted review
babymarkt.com logo

Reply from babymarkt.com

Kära kund, i det här fallet har vi redan kontaktat dig via e-post. I detta fall måste barnvagnen returneras till oss. Vänliga hälsningar från ditt babymarkt.com-team

Rated 1 out of 5 stars

Order cancellation

I didn't get a chance to cancel my order on the 60 minute time frame they have, because customer service didn't answer my call. I tried to call within their operating hours (monday to friday, 11am to 4pm) but they still didn't answer.
When they finally answered my email, the Time limit was exceeded, so they couldn't cancel the order anymore...

March 25, 2025
Unprompted review
babymarkt.com logo

Reply from babymarkt.com

Hyvä asiakas,
olemme pahoillamme, että tilaustasi ei voitu peruuttaa. Välitämme tietysti kommenttinne eteenpäin.

Ystävällisin terveisin babymarkt.com-tiimiltäsi.

Rated 4 out of 5 stars

Big asortiment

Big asortiment, good price. Just delivery to Norway is long term. About two weeks delivery and return goods cost plus enought big price.

March 11, 2025
Unprompted review

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