Babymore Reviews 153

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We purchased a 2nd hand Babymore Eva Cot but some key parts were missing including the drawer. Contacted Babymore directly. Debbi responded straight away and arranged for the missing parts to be dispa... See more

Rated 1 out of 5 stars

I ordered a product for next day delivery ahead of the easter weekend. I was pleased to see that the website still boasted next day delivery despite the holiday weekend. I ordered on 1/4/26 and the pr... See more

Company replied

Rated 5 out of 5 stars

The air glide crib has been a game changer when it comes to our baby’s sleep, he settles so much better than a traditional Moses basket, or next to me which was much too big for a newborn. When we req... See more

Company replied

Rated 5 out of 5 stars

My parcel had been left in an unsafe area of where I live, when I was contacted by babymore themselves (Kamila) who helped me resolve this and had me a replacement sent out ASAP. Her kindness and... See more

Company replied

Company details

  1. Baby Store
  2. Children's Furniture Store

About Babymore

Written by the company

Shop Cribs Shop Cot Beds Shop Nursing Chairs Shop Nursery Room Sets Shop Pushchairs Shop Car Seats Shop Mattress

Babymore, a renowned nursery brand and leading supplier of baby products. Our vision is to create unique, stylish designs that are expertly crafted with the utmost care to help families start their new journey together.

With changes in lifestyle, technology, safety and fashion, Babymore products meet the diverse needs of parents seeking convenience, style and value.

Designed in the UK, through research and our own invaluable experience as parents, Babymore offers a wide range of innovative award-winning products, from cribs, cots, cot beds, nursery furniture and complete room sets, to pushchairs and car seats.

The Babymore collection embraces traditional timeless designs as well as the latest trends so that whatever your requirements, we have everything you need for your precious bundle from birth and beyond!


Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We recently purchased the Nursing chair…

We recently purchased the Nursing chair with stool and it is a brilliant product. Very comfortable to sit on and it always helped sooth and calm our baby, they would regularly take contact naps on us when using the rocking chair. Would 100% recommend to any future buyers!

July 22, 2024
Unprompted review
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Reply from Babymore

Thank you for your review!

Rated 5 out of 5 stars

Fantastic quality, easy to build

Absolutely fantastic cot bed. We had two to put together (twins) and were pleasantly surprised at how easy/quick they were to build- when we did the second one we didn’t even need the instructions and it only took 15 minutes. Yet they feel sturdy and good quality. Once built the cot looks contemporary. Very happy.

July 10, 2024
Unprompted review
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Reply from Babymore

Thank you for your feedback! We're glad to hear putting the cots together was easy and straightforward. We look forward to serving you in the future!

Rated 5 out of 5 stars

Eva Sleigh CotBed

The bed is well made and solid. the instructions are fairly simple to follow and didnt take me long to put together. you can even change it to a bed for your kid when you no longer need a cot and the draw underneath can hold lots of the bays things. we also used it again for our second daughter so very happy with our purchase.

July 8, 2023
Unprompted review
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Reply from Babymore

Thank you for your review! We're glad to hear you're satisfied with your product and can now use it for your second child.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service,my package arrived with slight damage in transport and whilst damage was caused it allowed dirt to ingress onto the white upholstery of the nursing chair, I took the pictures and contacted supplier who has sent out a replacement cover straight away.

June 24, 2024
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Reply from Babymore

Thank you for your feedback. We're glad we were able to resolve your query efficiently and hope you can now enjoy your nursing chair!

Rated 3 out of 5 stars

Freya Boucle nursing chair

Ordered the Freya nursing chair. Lovely chair; although had to wait for over 2 months as was on back order. Chair was quite difficult to put together it was a 3 person job as the material was extremely thick. Although this being a positive it was still a struggle to assemble. Also didn’t have enough bolts to put together the chair; you’re supposed to get 10 small and we only received 6 so had to purchase more from Amazon. Considering the price we paid for the chair I would expect all elements to be provided. Comfortable to sit in and lovely material, still very happy with the quality, however just a shame on a couple hiccups.

June 24, 2024
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Reply from Babymore

Thank you for your review. We are genuinely sorry to hear that you were missing some fixings from your Freya Nursing Chair.
In the assembly manual, you will find our contact telephone number and email address, but we note we have not received any contact from you. We are here to happily assist you with any issues regarding your purchase and our support team have contacted you directly via email to offer assistance. Spare fixings are available, and we can swiftly supply you with what you need.
We understand that you sourced parts from Amazon, but we'd always recommend using original manufacturer parts to ensure the safe use and longevity of the product.
We would love the opportunity to assist you and hopefully encourage you to update your review positively. We are on standby to supply you with the necessary parts; please feel free to get in touch - 02034755588.
Babymore

Rated 5 out of 5 stars

Air Glide Crib

The air glide crib has been a game changer when it comes to our baby’s sleep, he settles so much better than a traditional Moses basket, or next to me which was much too big for a newborn. When we required a replacement part, customer services were in touch really quickly and sorted it for us. Would highly recommend.

June 24, 2024
Unprompted review
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Reply from Babymore

Thank you so much for your wonderful review! We're thrilled to hear that the Air Motion Gliding Crib has made such a positive difference in your baby's sleep and that our customer service team could assist you promptly with the replacement part. Your recommendation means a lot to us!

Rated 5 out of 5 stars

A very happy customer!

The babymore air motion gliding crib is such a brilliant design, our baby has slept so well in it. The rocking motion is really easy and smooth, perfect for getting the baby back to sleep at night. It's also incredibly simple to assemble and pack up, and is light and convenient to transport. Babymore responded very quickly to my emails, too. A very happy customer!

June 19, 2024
Unprompted review
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Reply from Babymore

Thank you for your heartwarming feedback! We're really glad to hear you and your little one like our Air Motion Crib. Fast response to enquiries is exactly what we aim for and we're happy to hear you are satisfied with our customer service team. We look forward to serving you in the future. Happy parenting!

Rated 5 out of 5 stars

I purchased a cot bed from Babymore and…

I purchased a cot bed from Babymore and it’s fantastic—sturdy and stylish. Kamila from customer service was incredibly helpful in replacing a drawer front quickly and efficiently. Excellent product and support. Highly recommend!

June 14, 2024
Unprompted review
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Reply from Babymore

Thank you for your review. We're glad to hear you found our customer service representative helpful, that's exactly what we aim for!

Rated 5 out of 5 stars

Great customer service spare parts

Great customer service when I needed spare parts . Quick to respond and easy to place the order . Highly recommended

June 8, 2024
Unprompted review
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Reply from Babymore

Thank you for your review. We're glad to hear you had a nice and easy experience with our customer service! We look forward to serving you in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service, delivery was really fast. Would recommend 100%

April 29, 2024
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Reply from Babymore

Thank you for your feedback!

Rated 5 out of 5 stars

Brilliant Service all round

Ordered cot and dresser changer through Babymore. The ordering was easy, was kept updated throughout the delivery process and arrive. Had issues with broken parts to which customer service has been excellent. Would definitely recommend to others!

May 16, 2024
Unprompted review
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Reply from Babymore

Thank you for your fantastic feedback! We're glad you had a smooth ordering and delivery process with Babymore. We apologise for the transit damage, but are happy our customer service could assist you. We appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Amazing baby cot and excelente costumers services. Thank you.

This is my first review on a product to help others to buy a cot bed that we love and become a part of our growing family .The price is more than reasonable for the quality of this item. it will definitely look beautiful in any nursery we have had ours for just over a year from new born to a bed and happily for us it's going back to being a new born cot. The ease of use of the drop down side for putting the baby down and not struggling or waking the baby works well. Assembly was also so easy,no DIY experience needed. I would definitely highly recommend this bed cot for it's luxurious looks and ease of use with plenty of storage for bedding in the under draw. A big thumbs up for us and for many years to come.

May 3, 2024
Unprompted review
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Reply from Babymore

Thank you for taking the time to share your experience with our cot bed! We're delighted to hear that it has been a seamless addition to your nursery, providing both functionality and elegance. Your recommendation means the world to us, and we're thrilled to have been a part of your family's journey.

Rated 5 out of 5 stars

I love Babymore products they are very…

I love Babymore products they are very solid and last very long time, I have my pushchair set since my little born and till now , she is over 2 years old. Amazing quality all the way, and costumer service very responsive and supportive. Thank you so much ☺️

April 19, 2024
Unprompted review
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Reply from Babymore

Thank you for your lovely feedback! We're delighted to hear that you're enjoying our Babymore products and that they've been so reliable for you and your little one. Your satisfaction is our priority, and we're glad to have been able to support you. If you ever need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Fantastic product and exceptional…

Fantastic product and exceptional customer service. Would highly recommend purchasing one of their cot beds.

April 18, 2024
Unprompted review
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Reply from Babymore

We're thrilled to hear that you had a fantastic experience with our product and customer service! Thank you for recommending our cot beds. We truly appreciate your support and hope to continue exceeding your expectations

Rated 5 out of 5 stars

We bought a Babymore Mona nursery set…

We bought a Babymore Mona nursery set for our daughter. It included a cot bed and chest of drawers. The quality of both is excellent. However, my husband had an accident whilst assembling the cot. Follwing an email to Babymore Customer Services Kamila Przeorska contacted me via the phone. She was very sympathetic and extremely helpful, I can’t thank Kamila enough for understanding our situation and quickly resolving it.
Thanks again Kamila
regards Linda

April 12, 2024
Unprompted review
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Reply from Babymore

We're thrilled to hear how much you like your Babymore Mona nursery set! Your satisfaction truly makes our day. Our Customer Services team is here to make sure you have a wonderful experience, and it warms our hearts to know that you found them helpful and supportive. If there's ever anything else we can do for you, let us know. Thank you for choosing Babymore!

Rated 5 out of 5 stars

Would Recommend

Order arrived quickly and very pleased with it.
Had to contact customer services with a query and response very quick and helpful

April 2, 2024
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Reply from Babymore

Thank you for your feedback! We're glad to hear you had a positive experience with our product and customer service. If there's anything else we can help you with, feel free to reach out.

Rated 5 out of 5 stars

Very sturdy

I am very impressed with this product. It is very sturdy and easy to put together, love the mattress as well. It fit perfectly in our nursery. Cot came with teething rail which is a bonus

March 26, 2024
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Reply from Babymore

Thank you for your review! We're pleased to know you love the product and it's perfect in your nursery. Happy parenting!

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