Babymore Reviews 153

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We purchased a 2nd hand Babymore Eva Cot but some key parts were missing including the drawer. Contacted Babymore directly. Debbi responded straight away and arranged for the missing parts to be dispa... See more

Rated 1 out of 5 stars

I ordered a product for next day delivery ahead of the easter weekend. I was pleased to see that the website still boasted next day delivery despite the holiday weekend. I ordered on 1/4/26 and the pr... See more

Company replied

Rated 5 out of 5 stars

The air glide crib has been a game changer when it comes to our baby’s sleep, he settles so much better than a traditional Moses basket, or next to me which was much too big for a newborn. When we req... See more

Company replied

Rated 5 out of 5 stars

My parcel had been left in an unsafe area of where I live, when I was contacted by babymore themselves (Kamila) who helped me resolve this and had me a replacement sent out ASAP. Her kindness and... See more

Company replied

Company details

  1. Baby Store
  2. Children's Furniture Store

About Babymore

Written by the company

Shop Cribs Shop Cot Beds Shop Nursing Chairs Shop Nursery Room Sets Shop Pushchairs Shop Car Seats Shop Mattress

Babymore, a renowned nursery brand and leading supplier of baby products. Our vision is to create unique, stylish designs that are expertly crafted with the utmost care to help families start their new journey together.

With changes in lifestyle, technology, safety and fashion, Babymore products meet the diverse needs of parents seeking convenience, style and value.

Designed in the UK, through research and our own invaluable experience as parents, Babymore offers a wide range of innovative award-winning products, from cribs, cots, cot beds, nursery furniture and complete room sets, to pushchairs and car seats.

The Babymore collection embraces traditional timeless designs as well as the latest trends so that whatever your requirements, we have everything you need for your precious bundle from birth and beyond!


Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I contacted Babymore for spare parts as I've...

I contacted Babymore for spare parts as I've lost some bolts. They knew straight away what I needed and resolved this for me almost instantly. Very happy with the service!

October 18, 2024
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Reply from Babymore

Thank you for your kind words! We're so pleased we could help you quickly and get you the parts you needed. Your satisfaction with our service means a lot to us!

Rated 5 out of 5 stars

Babycare motion glide crib…

Bought the Babycare motion glide crib for my granddaughter, what a fantastic deign, sleek and modern and does the job. Would highly recommend this product for those first 6 months.

November 27, 2024
Unprompted review
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Reply from Babymore

Thanks for your review. We're so glad you love the Air Motion Gliding Crib's design and functionality. Wishing your granddaughter sweet dreams! 😊

Rated 5 out of 5 stars

Super Customer service…

We recently had an accident when my clumsy partner broke one of the support rails on our son's Mona cot and after contacting Babymore Ltd I was overwhelmed with the help support and understanding that I received from Debbi, this lady is a god send after us having a little giggle at my partner's accident she (Babymore) very kindly offered to replace the support rail without any issue and have taken care of all details. Before our incident our son has been sleeping soundly in his Mona cot and has not had any bad nights we can leave him to sleep safe in knowing that he is comfortable and safe in his Mona cot and shall now continue to be thanks to Babymores super helpful customer service. The Mona cot was very easy to assemble and thus making it easy for us to be able to replace support rail with Babymore supplying replacement rail, my partner will be keeping his 13+Stone frame clear of the cot in the future too.

Many thanks to Babymore Ltd and your wonderful product and service.

Kind regards,
Magdalena.

November 20, 2024
Unprompted review
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Reply from Babymore

Thank you for your lovely review! We're thrilled to hear that we could assist you so promptly and that your son is enjoying safe and sound nights in his Mona cot. We appreciate your kind words about our product and customer service! Wishing you many more peaceful nights ahead (with your partner steering clear of the cot)! 😊

Rated 5 out of 5 stars

After delivery company lost my original…

After delivery company lost my original item Babymore customer services were quick to rectify and sent a replacement which was received and I am very happy with.

August 30, 2024
Unprompted review
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Reply from Babymore

Thank you so much for your kind words! We're sorry for the inconvenience caused by the delivery company's mistake, but we're thrilled we could quickly resolve the issue for you. It's wonderful to hear you're happy with your replacement. If you ever need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

Happy customer!

Item was dispatched and delivered promptly and I was very pleased with my order.I would have no hesitation in using this company again.

August 10, 2024
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Reply from Babymore

Thank you for your kind words! We're thrilled you're happy with your order and our service. We look forward to serving you again!

Rated 5 out of 5 stars

Fantastic products at such a good…

Fantastic products at such a good price. Customer service department go above and beyond to help. Would consider this brand for any future purchases.

November 4, 2024
Unprompted review
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Reply from Babymore

Thank you for your review! We're extremely happy to hear that you had a pleasant experience with our customer service team. We look forward to serving you in the future!

Rated 4 out of 5 stars

Our beautiful sleigh cot

We purchased a beautiful sleigh cot. We had to choose the space-saving size rather than a standard size, which proved to be hard to get, especially the grey version that we wanted.
Babymore were able to offer this at a great price but it had to be shipped from China. The staff were very helpful & friendly. They confirmed that as soon as it arrived they would deliver it, promptly.
It's beautiful & we're delighted with it. The cot fits in our nursery perfectly. Thank you so much Babymore.

September 22, 2024
Unprompted review
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Reply from Babymore

Thank you for your feedback!

Rated 5 out of 5 stars

Best Travel System Ever

I'd purchased the Babymore MeMore travel system in 2020 for my first child and I was extremely happy with the product. All the various components have been extremely handy particularly the advantage of having the various carriers/seats to switch to as my child grew. The quality is well worth the price and the friendly and quick customer service team for any questions has made this purchase well worth it. Four years later and I'm now using the travel system for my second child and their quality of service has not faltered. I'll be continuing to recommend Babymore to my friends and family.

October 29, 2024
Unprompted review
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Reply from Babymore

Thank you for your fantastic review, Trish! We're really happy to hear that the quality of our Memore and our customer service has exceeded your expectations. We look forward to serving you in the future!

Rated 5 out of 5 stars

Absolutely amazing quality everything…

Absolutely amazing quality everything about this brand is super good quality
Also 10 out of 10 for the best customer service

October 24, 2024
Unprompted review
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Reply from Babymore

Thank you so much for your review! We're thrilled to hear you love the quality of our products and had a great experience with our customer service. Your support means the world to us!

Rated 5 out of 5 stars

Babymore Air Motion Gliding Crib

We purchased the Babymore Air Motion Gliding Crib in cream in place of a Moses basket after seeing it on display in store. We wanted something that was lightweight, easy to move, and easy to take away with us and this does just that. It also looks nice in our room! The rocking motion has been great and our baby has slept perfectly in this since birth. This is a really good value crib and I’d highly recommend.

October 4, 2024
Unprompted review
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Reply from Babymore

We're glad to hear you're satisfied with our Air Motion Crib. We appreciate your support!

Rated 5 out of 5 stars

It’s such a beautiful cot!

It’s such a beautiful cot!! Its just as it looks on the pictures if not better and really easy to put together the instructions are really simple

September 9, 2024
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Reply from Babymore

Thank you for your review. We're glad the cot has exceeded your expectations and hope it will serve you well for years to come!

Rated 5 out of 5 stars

Cot still solid after nearly 8 years

Bought the Eva Sleigh cot in 2016 and it is still in a solid and safe condition. The cot was easy to assemble and to convert from a cot to a bed.
The lowering and raising of the side panel is also useful and straightforward to use.
Happy to recommend this cot.

August 28, 2024
Unprompted review
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Reply from Babymore

Thank you for taking time to leave us a review. We're really glad to hear you found the cot sturdy and long-lasting and the dropside useful. We look forward to serving you in the future!

Rated 5 out of 5 stars

Great Quality

The car seat I bought had an infant insert and baby looks so comfortable in it. The quality of the product is top notch. I will surely recommend this product

August 16, 2024
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Reply from Babymore

Thank you for your review! We're delighted to hear that your baby is comfortable in our car seat. Wishing you safe and happy travels!

Rated 5 out of 5 stars

Iris baby cot/bed

Bought a baby cot/bed back on Black Friday due to the decent saving. As we don’t have the space I didn’t get round to building it till the other day. Nice and straight forward until I got to the final stage of fitting the cot sides. There wasn’t any thread for the screws to screw into. Contacted customer services and they were sorry for the inconvenience and got it all sorted within 24hours. New parts being sent out today.
Brilliant service.

August 21, 2024
Unprompted review
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Reply from Babymore

We're glad to hear you are happy with the product found the assembly straightforward. It's great to know our customer service team was able to resolve your enquiry quickly and efficiently. If you need anything else, we're here to help!

Rated 5 out of 5 stars

We bough a cot/bed from this company

We bough a cot/bed for my daughter, this cot was beautifully made , very sturdy, lovely spacious cot , large drawer at the bottom, would definitely recommend

August 20, 2023
Unprompted review
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Reply from Babymore

Thank you for your feedback!

Rated 1 out of 5 stars

I cannot give a review as have not…

I cannot give a review as have not received my delivery. Purchased 5th Aug 2024 with 2-3 days delivery. 12th August still not received. Contacted through website and no response.

August 5, 2024
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Reply from Babymore

Hello Denise, I can see we received your email yesterday at 12:28 and have replied to your enquiry at 16:19, the review has been posted 1,5h later. As per my colleague's email, we are actively chasing our 3rd- party carrier to confirm what happened. Thank you for your patience and understanding.

*update* We tried reaching out multiple times via phone and email and we haven't heard back, please contact us urgently regarding your delivery on 0203 4755588. Thank you.

Rated 5 out of 5 stars

Great products / Customer Service

I have recently purchased the travel system set, very good quality and delivered so quickly.
Amazing customer care service, very caring, helpful, assisting you all the way through.
Totally recommend!

August 6, 2024
Unprompted review
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Reply from Babymore

Thank you for taking the time to leave a review! We're really glad you're satisfied with the product and our customer service. We look forward to serving you in the future!

Rated 5 out of 5 stars

Excellent product

Excellent product, baby cot of high quality would recommend.

August 1, 2024
Unprompted review
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Reply from Babymore

Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic service and high quality…

Fantastic service and high quality products. I have purchased the gliding crib and not only does it look stylish but baby loves sleeping in it. It is lightweight and portable so great for travelling. Highly recommend.

July 31, 2024
Unprompted review
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Reply from Babymore

We're really glad to hear your positive feedback! Thank you for taking the time to leave a review, we look forward to serving you in the future.

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