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See what reviewers are saying

Rated 1 out of 5 stars

Order placed on 13/08/23 no sign of my order being delivered, not responded to messages sent via their website or my emails. I wish I had read the reviews before purchasing.

Rated 2 out of 5 stars

I paid £10 for next day delivery on Friday morning expecting to receive it Saturday morning desperately needed for school.monday and didnt receive it until the Tuesday, I noticed in very small print a... See more

Rated 5 out of 5 stars

Unfortunately totally bad sizing of skirt. Ordered 15/16 for a very tall 9 year old. So small could even get on. Length alright but width absolutely ridiculous. Don’t even think would fit a 5/6... See more

Rated 1 out of 5 stars

I ordered 2 school skirts which never arrived. When I queried where my order was I received a refund with no explanation! I asked why they refunded me and they said because I hadn't received my order.... See more

Company details

  1. Children's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

Information provided by various external sources

Back2School sells schoolwear and accessories


Contact info

2.4

Poor

TrustScore 2.5 out of 5

85 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. The jumpers fitted nicely and are very good quality. I will be using this company again.

November 20, 2020
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Rated 5 out of 5 stars

Outstanding valuable service

Outstanding valuable service. Totally oustanding quality items. Perfect fitting items.

I just love the quality. The best part is the items wash and do not bouble.
There is no fibres left on the garment.

I have bought the drawsting trousers hsve 8 pairs each for my sons.

They wash so well.

Sent some to my sister abroad who now is also a fan and the school specifically called my nephew in to see his trouser quality.

The bib pinafore in black looked wow on my daughter. She wore it and got so msny comments. Perfect fit item and generous sizes.

The service recieved was amazing and very supportive.

Will be back for more

October 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Back2Schools has been an excellent

Back2Schools has been an excellent, easy-to-use website for me this year. I have three children and lot's of last minute shopping needs. Luckily I found Back2Schools who completely aced it and provided me all the sizes for school uniforms I needed. Well Done 👏

October 13, 2020
Unprompted review
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Rated 1 out of 5 stars

Bad service

I ordered some school trousers but they didn’t fit so I had to request a returns form which I didn’t receive I tried to request it again but still haven’t received anything poor service

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Disgusted With Bad Sizing

Unfortunately totally bad sizing of skirt. Ordered 15/16 for a very tall 9 year old. So small could even get on. Length alright but width absolutely ridiculous. Don’t even think would fit a 5/6 year old. Totally disgusted as had been waiting for parcel and had to have redelivered. Therefore did not try shirts as expected the same. Expect prepaid return in this instance. Have entered 1 * as no facility for no stars.

Jean Howarth

August 29, 2020
Unprompted review
Rated 1 out of 5 stars

I gave the one star as I can't give no…

I gave the one star as I can't give no stars as this company I found on google whilst I was looking for some school trousers for my son which I couldn't find the size trousers I want from anywhere else, so i ordered a 2 pack of trousers from this company and i paid for 1-2 days shipping and i was meant to receive them by yesterday the latest so i message them asking where my order is and i got no response from them so i left it till this morning as i still haven't received my item and message them again and still no reply but luckily my item turned up and I only received 1 pair of trousers out of the 2 pairs i paid for so I advise everyone please do not use this company avoid them as I think everyone can tell I am very disappointed.

August 29, 2020
Unprompted review
Rated 2 out of 5 stars

I am trying to sent the items back

I am trying to sent the items back. Ignorant clear how to do it, and when I request a return through the website, it does nothing at all. Skirts are very nice and good quality but not big enough for my daughter.

August 29, 2020
Unprompted review
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Rated 1 out of 5 stars

No response very unhappy DO NOT USE

I was charged 3 delivery charges for 1 delivery and i have tried to arrange a return because the size being incorrect.
I have submitted 2 return forms and emailed the company 3 times no response!

28.8.2020 still received no reply! My next step will be to contact Trading Standards. Emailed them again! Finally received a response!
Ross the return address is
36A Broughton Street
Manchester M8 8NN
29.8.20 Requested a refund on 2 of the 3 delivery charges due to the clothes being delivered in 1 parcel which did not cost £29.97! No reply.
2.9.2020 Returned trousers
4.9.2020 Requested refund again!
10.9.2029 received an email on 7.9.2020 saying i had been refunded. Today the 10th no refund!

This is not acceptable!
18.9.2020 Still not received the refund
22.9.2020
Still no refund
23.9.2020 yes received the refund! After speaking to their supplier

August 27, 2020
Unprompted review

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