Back In Control Solutions Reviews 39

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Awesome Adam He is a rare species, I wish everyone had his character, it would be a different world we live in. Reassuring, comforting, treats you respectfully and informative. Keep up with the goo... See more

Rated 5 out of 5 stars

Adam needs a promotion! Took so much stress and relief of me. Excellent customer service through out literally done everything for me guided me through step by step. He is literally a god send and... See more

Rated 5 out of 5 stars

Amazing customer service from Jay & Sam. Both have been very helpful in helping me become debt free. They explain everything clearly and the process is very quick. They handle all the calls with the c... See more

Rated 5 out of 5 stars

These guys are brilliant! Especially Sam, I have been dealing with her from the start and she’s a complete professional and always goes above and beyond to help and is always on hand. I am really tha... See more

Company details

  1. Debt Relief Service

Written by the company

We are here to help offer solutions that are available to help you become debt free and get back in control of your finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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Rated 5 out of 5 stars

The stress and pressure i had was took…

The stress and pressure i had was took away by samara... her understanding, help, effort was incredible.
Nothing was too much trouble and anything i asked at short notice was dealt with promptly and i cant thank her enough. Thank you 😊

March 14, 2023
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Rated 5 out of 5 stars

A huge thank you to the team!

A huge thank you to the team!
I was in a dark place not knowing how I will repay my debt, missing payments and getting constant calls & letters.
These guys took the pressure away and got in touch with the creditors on my behalf which was overwhelming and I am forever grateful I got the fresh start I needed!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing guy Adam is

What an amazing guy Adam is! I picked up the phone when usually I wouldn't, I'd hide from any number without an ID and its a good job I did that day. Adam pulled out all the stops and has gone above and beyond with his customer service. My worries and stress that kept me awake at night have gone and I feel so relieved. So the least I can do is leave a fabulous review and say a huge mahoosive thankyou!!! ☺️

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

ADAM THE FANTASTIC MANI suffer mental health and am also…

I suffer mental health and am also struggling with my spine at moment awaiting surgery . Adam and the other gentleman that was dealing with my case took time to explain everything to me in a way that I could understand . ADAM would message me everyday to ask how I was and if there was anything he could do to help me out . He also said if I just needed someone too talk anytime just drop him a message and he will be there for a chat about anything . ADAM is an amazing man and he goes above and beyond for his clients he deserves to be recognised for the fantastic member of staff he is and caring and considering Pearson he is I can not thank ADAM Enough for the way he made the whole process he just took his time doing things so I understood the process and he was always saying are u still OK to continue or do you need a break

March 9, 2023
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Rated 5 out of 5 stars

Absolutely brilliant service from the…

Absolutely brilliant service from the beginning nothing to big or to small took all the stress of ringing my creditors etc kept me updated every step of the way would 100% recommend if you need help with your debts Jay helped me get an iva so now I feel less stressed about my debt and feel like a weights been lifted Thanks Jay and team

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic customer service and support

From the very first call/message Adam and Sam have been absolutely fantastic. Both very helpful. Explained every single detail and was there every step of the way and on hand whenever I needed to ask something. I even had a personal experience that I was stressed about and Adam was really supportive and calm. Calling all the creditors I owe money to and speaking to them directly took all the debt stress away and off my shoulders and I literally felt I could breathe better . Absolutely fantastic company and fantastic customer service. I hope Adam and Sam receive a bonus or reward because they truly deserve it and have been amazing.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from the…

Absolutely brilliant service from the beginning nothing to big or to small took all the stress of ringing my creditors etc kept me updated every step of the way would 100% recommend if you need help with your debts Jay helped me get an iva so now I feel less stressed about my debt and feel like a weights been lifted Thanks Jay and team

February 17, 2023
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Rated 5 out of 5 stars

Lots of help from Jay

Lots of help from Jay. He was on it from the start and really helped me feel at ease with everything. Now i do not have to worry about any of my debts. I would definitely recommend this company.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great help from Sam

Great help from Sam, she really helped me from start to finish. Nothing was ever an issue and she was always at the end of the phone.

November 24, 2022
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Rated 5 out of 5 stars

These guys are amazing I would highly…

These guys are amazing I would highly recommend a big thank you to Jay who helped me though everything also stayed in contact with me to update me on everything. I feel peace of mind now also these guys make it so easy for you they do everything for you thank you so much

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

These guys are brilliant!

These guys are brilliant! Especially Sam, I have been dealing with her from the start and she’s a complete professional and always goes above and beyond to help and is always on hand. I am really thankful that she has helped get out of the Financial situation I was in, until speaking to her I didn’t really believe going into an IVA could help or be so easy. I thoroughly recommend this company especially Sam and Jay who have been super helpful. A massive thank you to you both! :)
Mohammed Alum

October 7, 2022
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Rated 5 out of 5 stars

These guys are brillant. 100% recommended

These guys are brillant.. helped me right out.
Answered every question I had.
Explained what was happening in every step.
Made me feel at ease. And took literally a weight of my shoulders.
Always there aswell to help me whenever I get stressed out.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

First class service from these guys

I cannot ever thank these guys enough! I believe Jay saved me that day I answered the phone! I am truly very grateful for his guidance and support and nothing was too much trouble! I buried my head in the sand, I was suffocating but Jay took the reigns and pulled my head out of the sand, I can breathe again! Amazing! Please don't struggle contact these guys they truly are hero's and Jay is mine!! Not all hero's wear capes! Thank you 😊

October 17, 2022
Unprompted review

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