Back on Track USA Reviews 4,836

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if... See more

Rated 5 out of 5 stars

I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs... See more

Rated 3 out of 5 stars

This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two dif... See more

Rated 5 out of 5 stars

Really excellent products and great customer service! Recovering from dislocated/broken/surgical right ankle trauma and broken fifth metatarsal on left foot...ordered physio ankle brace and calf sleev... See more

Company details

About Back on Track USA

Written by the company

Back on Track® creates therapeutic products that help people, pets and horses achieve a more active and comfortable life.

Back on Track’s proven technology combines advances in modern textile development with traditional Chinese medicine to create Welltex®, a performance fabric that is both functional and therapeutic. This unique material utilizes the body’s own energy and reflects it back as a far-infrared (FIR) wavelength, which penetrates deeply into the tissues and is proven to increase blood circulation. This in turn helps support increased oxygen transport, increased production of nitric oxide, and improved waste product removal to and from the tissues, muscles, joints, tendons, and ligaments. Increased blood circulation may aid healing from trauma and injury. In addition to directly impacting overall performance, using Back on Track products in your daily pre and post-activity regimen may help prevent injuries by improving overall health and wellness.

For people: Back on Track human products range from FDA-approved athletic braces and supports to clothing, footwear, and bedding. Our functional line of garments features moisture-wicking (transferring sweat from the skin), moisture control (accelerates drying), and improved evaporation (instant cooling effect). See our P4G line of advanced active lifestyle sports apparel featuring Haematex™ and Iontex® advanced fabric technology solutions.

For pets: Back on Track dog products have the dual capacity to help prevent injury as well as help ease and expedite the recovery of existing injuries. From beds and liners (including a pet igloo bed for cats and small dogs) to coats and leg wraps, we have a wide variety of therapeutic gear for every pet.

For horses: Back on Track horse products are designed to help increase mobility and help prevent injury for all horses in all types of disciplines. From blankets, sheets, and saddle pads to boots and wraps, we have the equipment you need to help your equine partner feel its best.

PREPARE responsibly · PERFORM with confidence · RECOVER completely

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Back On Track now has a life long fan

Back On Track now has a life long fan. I purchased a Trauma Void helmet but through confusion I never registered the purchase. When I took a bad fall I was unable to send in my replacement policy form. the customer service person was SO accommodating and fair and I was able to buy another helmet through BOT with a credit code. Thank You!!! You are all the BEST! And, the helmet saved my head and maybe my life!

October 13, 2022
Rated 5 out of 5 stars

Back On Track products are amazing…

Back On Track products are amazing products that do the job intended to do. My latest purchase was the Fleece Wrist Cover with Thumb. They come as a pair. I wear them over my BOT gloves at night to help my Carpel Tunnel pain in my wrists while the gloves help the arthritis in my hands and fingers.

October 26, 2022
Rated 5 out of 5 stars

Awesome Dog Coat

Back on Track products never disappoint and the return policy is the best you could ask for! Bought the Nella dog coat for my Malinois to wear after Fall season dock diving, it was just a bit too small. The exchange was simple and easy. The quality of the Nella dog jacket is second to none.

October 1, 2022
Rated 5 out of 5 stars

Very impressed with this blanket!

Size chart was easy to follow, and shipping was quick! The mesh sheet fits my boy perfectly! My horse who is a little high anxiety was nervous even though he has worn a blanket a million times but by the time I pulled it off he was totally relaxed!

October 18, 2022
Rated 5 out of 5 stars

Stellar customer service!

Stellar customer service. I ordered a helmet that did not fit correctly, and their return/refund policy was so awesome and easy to use. I ordered a new helmet and it fit perfectly, but there were a few small defects. They took it back and sent a replacement out immediately. My new helmet is perfect! Comfortable, stylish, and safe!!! Customer service is quick to respond, kind, and understanding. Thanks, Back on Track!

October 3, 2022
Rated 5 out of 5 stars

Longtime user of numerous Back on Track products

I have been using Back on Track products for years first for my horses and then for me. The knee braces have been standby's for my arthritic knees. A few months ago I broke my right ankle. Although it is all healed it still hurts. My most recent purchase is the ankle brace. It makes a huge difference and provides a great deal of comfort and relief.

September 28, 2022
Rated 5 out of 5 stars

I love these pproducts for my dogs

I swear by these products for my dogs. Really excited for the front boot I just purchased. The hock wraps and blanket have been life savers. I really should invest in the people products but my dogs are more important :-)

October 4, 2022

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