First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs... See more
This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two dif... See more
Really excellent products and great customer service! Recovering from dislocated/broken/surgical right ankle trauma and broken fifth metatarsal on left foot...ordered physio ankle brace and calf sleev... See more
Company details
About Back on Track USA
Written by the company
Back on Track® creates therapeutic products that help people, pets and horses achieve a more active and comfortable life.
Back on Track’s proven technology combines advances in modern textile development with traditional Chinese medicine to create Welltex®, a performance fabric that is both functional and therapeutic. This unique material utilizes the body’s own energy and reflects it back as a far-infrared (FIR) wavelength, which penetrates deeply into the tissues and is proven to increase blood circulation. This in turn helps support increased oxygen transport, increased production of nitric oxide, and improved waste product removal to and from the tissues, muscles, joints, tendons, and ligaments. Increased blood circulation may aid healing from trauma and injury. In addition to directly impacting overall performance, using Back on Track products in your daily pre and post-activity regimen may help prevent injuries by improving overall health and wellness.
For people: Back on Track human products range from FDA-approved athletic braces and supports to clothing, footwear, and bedding. Our functional line of garments features moisture-wicking (transferring sweat from the skin), moisture control (accelerates drying), and improved evaporation (instant cooling effect). See our P4G line of advanced active lifestyle sports apparel featuring Haematex™ and Iontex® advanced fabric technology solutions.
For pets: Back on Track dog products have the dual capacity to help prevent injury as well as help ease and expedite the recovery of existing injuries. From beds and liners (including a pet igloo bed for cats and small dogs) to coats and leg wraps, we have a wide variety of therapeutic gear for every pet.
For horses: Back on Track horse products are designed to help increase mobility and help prevent injury for all horses in all types of disciplines. From blankets, sheets, and saddle pads to boots and wraps, we have the equipment you need to help your equine partner feel its best.
PREPARE responsibly · PERFORM with confidence · RECOVER completely
Try them for yourself:
Contact info
350 Circle of Progress Drive, 19464, Pottstown, United States
- info@backontrackusa.com
- backontrackusa.com
4.4
Excellent
5K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product is great and it was shipped…
The product is great and it was shipped promptly. However, the size doesn’t work and will have to be exchanged, waiting for the correct size to go back in stock and then will reorder. Thank you!
October 1, 2022
Thank you for working with us
Thank you for working with us! We appreciate the discount for our non-profit and the shipping was super fast. Thank you.
September 26, 2022
My purchase was sent as a gift so I…
My purchase was sent as a gift so I don't have firsthand knowledge of the quality this time but it was shipped quickly with no problems. I have purchased this same small blanket for personal use in the past and was very pleased. Only problem I had was I had to buy more of them because I have 3 dogs who laid claim to the blankets. Now we all have our own! Thank you Back on Track from all of us.
September 16, 2022
Great to work with
Great to work with! Had trouble with helmet fit and company was very accommodating.
September 22, 2022
Love the Back on Track products
Love the Back on Track products! My first one was for my elbow. It healed in two weeks & hasn’t come back. I recently bought the knee & waist. I wear the knee compression to sleep & no longer get the knee pain. I love the waist compression for my lumbar & it fits well under clothes!
September 25, 2022
Good products
Been trying to get my hands on the western saddle pad liner for years. When I saw they were available was able to order quickly, quick to ship and deliver and I have used it several times already with good results and fit. I love it.
September 21, 2022
Fantastic service
Fantastic service. The front tendon boots I ordered were too small. I was giving a credit and told to donate the ones that didn't fit to someone in need. AMAZING! What an awesome thing to do. The new size I got fits great and I'll continue to keep supporting and using BOT.
September 9, 2022
I'm a Believer!
I believe, wholeheartedly, in Back on Track products! I originally got something for my horse and wondered how/why it worked so well for him that I got something for me. I understood! Now, I'm a BonT complete and so are other members of my family, and friends, who have tried your products.
September 7, 2022
Very happy with my purchase
Very happy with my purchase. The wraps are sturdy & easy to take on and off.
September 15, 2022
I purchased a 4 way physio knee brace …
I purchased a 4 way physio knee brace and it was too small even though I measured. Back on track gave me a credit and did not want a return but instead told me to give to a friend or someone in need. ❤
That is exactly what I did!!
September 1, 2022
Amazing helmet
Good morning, I just wanted to thank you for the amazing quality of the trauma void helmets. I bought one for my daughter after her first concussion in October of 2020. Thursday September 15, 2022 she was working a green horse on a trail and was unseated. She hit a tree and the horse stepped on her back and kicked her helmet. I took her straight to the ER and she has several fractured vertebrea and some displaced vertebrea however NO CONCUSSION! The doctor and nurses were all amazed and asked what kind of helmet she was wearing. Thank you so much for a product that was so well constructed it kept her from a much more serious injury. I'm going to start saving for a new Trauma Void (and a vest) for both of my girls. Thank you!
Cory Hoover
September 15, 2022
Unprompted review
I have used these products on my entire…
I have used these products on my entire herd & delighted with the results. Highlybrecommend the western BOT pad for a liner for those long show days or anyone needing extra loving.
September 14, 2022
Great Socks
Fast delivery great product! My husband wears the socks which he wears every day.
August 29, 2022
Wonderful, Effective Products
Wonderful products! They are effective, high quality, and always fit well!
September 1, 2022
new helmet
I ordered a new helmet after falling off my horse. Easy to order and it came quickly.
September 8, 2022
Love all my back on track stuff
Love all my back on track stuff! I have plenty for all my aches and pains. Never any issues with the products or customer service.
September 7, 2022
You charged 20 percent restocking for a…
You charged 20 percent restocking for a product that did not work.
September 2, 2022
Reply from Back on Track USA
Hi Marla
When the office opens up on Tuesday, I will check on this. We do not charge a restocking fee under these circumstances. If you were not happy with a product for any reason, we will happily refund you in full or provide you a full credit for a future purchase. J Ruder
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.