UPDATE: the customer care was really helpful and made sure to compensate me for the big delay and help changing the shipping address. ORIGINAL: I would love giving them a good rating, but I'm no... See more
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BADINKA creates clothing for rebels, artists, and unconventional souls. We try to be more than just a clothing brand. Our team shares the same free-spirit, fearlessness and creativity that you possess. To us, what we wear on our bodies is a bold statement that tells the world we’re here, we’re alive, and we aren’t going anywhere.
Contact info
Tsarigradski Complex, 1582, Sofia, Bulgaria
- hello@badinka.com
- badinka.com
Replied to 44% of negative reviews
Typically replies within 2 weeks
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I haven't received my item yet
I haven't received my item yet, so this review is soley regarding their customer service. I have tried to reach out multiple times about where my order is. I placed is 10 days ago and it still hasn't shipped, nor did I ever get a confirmation email. They just don't respond back to my email.
Fantastic Outfits ♥️
Very original and outstanding outfits ! The quality is great for the price.
I truly recommend this brand and I will buy it again for sure !
I have bought quite a few items from…
I have bought quite a few items from these folks.
Because buying or returning any clothing item online in this day and age is costly and inconvenient, I try to consider my purchases carefully. As a consequence I have as yet only had positive interactions with Badinka.
I love the boldness of their brand; the colour, design and quality have all been great for me. I would have a bigger collection if I had the space and means...I love how they make me feel when I wear them, it's nice not to hate my body for a change.
clothes were super breathable & groove…
clothes were super breathable & groove proof! also very form fitting and flattering on the body <3 no itchiness or scratching! I love all my badinka fits
Shady company
This is a really unethical and shady company. They advertise 30 day returns. However they require you to email them in order to get return instructions. After waiting two days they reply back with a screenshot of the FAQ... which I've already read through. So I asked for a return address as there is nothing to be found online. They instruct you to reach out to their customer service email address. It's now been a week since I've first tried to initiate a return. I have not heard back since the last email I sent asking for a return address. Clearly they are trying to drag it out so I miss the return window, or just give up. It's unacceptable business practices and I would steer clear. Their products aren't great. And terrible value for the cost.
I love BADINKA!
I love BADINKA!! First time ever purchasing from this site and I can’t complain!! Great quality and outfit fit perfect!! 🤩
Beautiful Craftsmanship and Reliable Service
I’ve been ordering from Badinka both through their website and Etsy, and they never disappoint. Every time, the quality is consistently excellent and the craftsmanship is beautiful. You can tell they truly put thought and care into each dress.
This time, my order took a bit longer to arrive—understandable given the busy festival season—but it was absolutely worth the wait. The dress is stunning, well-made, and fits perfectly.
What really stands out, in addition to the quality, is their customer service. They were quick to respond when I had a question about my order and were kind and helpful throughout the process. That kind of responsiveness makes such a difference.
I’ll definitely continue ordering from Badinka. Highly recommended if you're looking for thoughtful designs, great quality, and excellent service.
Very unhappy
AVOID! Very unhappy, returned items and been automatically given store credit when I wanted a full refund, and was told I would get one (I have email proof) Best just to avoid purchasing from here because it's bad enough that you have to pay £15 to return the items as it's not clear where they are based, but the customer service is TERRIBLE TOO!
5 stars!
Badinka is my go to for all of my festival outfits! Quality is amazing & their customer service is 10/10 :)
If there was a 0 star option I would’ve chosen it
If there was a no star option I would’ve chosen it. Hands down THE WORST customer service I’ve ever had to deal with. Tracking numbers that don’t work, a dismissive customer services rep who gives me the absolute bare minimum answers, it’s been over a month and still no dress and absolutely 0 responsibility or care from Badinka on its whereabouts. A few years ago I purchased several items from Badinka and the process was trouble free but something has happened in that time. I recommend people do their research before purchasing. Beyond disappointed
Beautiful patterns but otherwise meh
I ordered four items from Badinka. They arrived a few days before the estimated delivery which was nice (I didn't need them right away but still appreciated the expediency). Just for reference I will preface this by mentioning that I am a size 16, 5'2" tall, and my bra size is 40E.
1) Wavejumper 2-Piece O-Ring Top: the sleeves are okay, although the shoulders pucker when I move which is a bit annoying. The top is just WAY too small. I find it hard to believe it's a 3X. Any woman with breasts larger than a C cup will have difficulty covering more than just the nipples and there is absolutely no support for the chest which then flattens the chest. Disappointing. The colours really pop and I like that the neckline isn't a mock-turtle neck so I feel less restricted. The material is also quite stretchy which makes getting the sleeves on and off much easier.
2) Fluctuation Mesh 2 Piece Shrug Set: this set was better; the sleeves are a bit tight around the lower arms and the thumb hole seems to be weirdly placed so the sleeves have to be twisted a bit to make it fit. The top actually covered my chest and since there's coverage the small lack of support is less of an issue, and it is definitely more supportive than the Wavejumper top. The material is less stretchy than the previous set but I like that it's more sheer which allows more air to go through. The mock turtleneck will be an issue since I want the sleeves for the evening of the festival so I'll have to try to jam it on over all my makeup and my wig and I'm not sure it's stretchy enough for that.
3) Strange Delight Unisex Double Sided Hood: at first I was disappointed since the pattern looked different from the one in the pictures, but I'd forgotten they are double sided so I can simply flip it to the design I prefer. The pattern isn't as crisp when it's on the inside but I'm just happy it's the pattern I found so pretty originally. Pretty comfortable, too.
4) Static Murmur Unisex Double Sided Hood: this one has the design I liked from the picture on the "outside" so no need to use the flip side and the pattern looks crisp. The colours on the hood really pop against the black and I think it'll go with lots of different outfits. I'll be using the hoods to protect myself from the sun on the festival days I won't be wearing a wig.
Overall I'm giving an average rating. I will find uses for the pieces I purchased even though a couple aren't exactly what I was hopeful for. I just wanted to post something as a plus-sized raver to let other plus-sized people know that just because you fit the measurements listed does not mean the pieces will work for you. The patterns are gorgeous and fun and I like the mesh material a lot, but I will be extra careful if I'm ordering from there again, especially since the return policy is awful.
Thank you for making me pretty!
I’ve purchased from Badinka for a while for many different reasons. It’s hard to find a company that makes raver wear that lasts, is comfortable and is cute in various ways whether it be a neon dreamy duster or a skin tight bodysuit that fits in all the right places! Love love love my neon duster and will continue to refer others :)
The best place for unique and fun…
The best place for unique and fun rave/festive clothing!
I'm obsessed with my monarch butterfly dress and Wings from them! Pretty fast to arrive to the UK to!💕
Super fun and high quality!
Badinka’s pieces have come in well made and true to size! I’ve loved wearing them to music festivals around the country. Highly recommend this brand if you’re looking for a good quality outfit that’ll make you stand out in a crowd! :)
Love the cat suit so much stretch and…
Love the cat suit so much stretch and it snatches me up!!
I love Badinka!
I love Badinka!! Absolutely love this shop! The clothes are beautiful, great quality, and exactly as described. Shipping was fast and the customer service was super friendly and helpful. I will definitely be ordering again! <3
My outfits came exactly as pictured!
My outfits came exactly as pictured!! Fit so perfectly and make me feel so confident. Highly recommend trying out their cat suits they are now a staple in my waredrobe ❤️
IN LOVE 💜
I absolutely love badinka, their unique festival wear always makes me feel so confident in my petite body type, it’s really difficult for me to find things that really accentuate my figure & badinka does! Their XS small fits like a glove, during festivals I’m comfortable the whole time as well & they are so much fun to style!
Currently in the process of trying to…
Currently in the process of trying to arrange a return of an item and it is the most frustrating process. If you contact them for help expect a reply once every 1 - 2 days and for them not read the previous emails so each email is starting from scratch.
I honestly would recommend never bothering to order anything from this website so you don't have to deal with their customer service.
10/10
Where do I even begin
For starters, we ordered 3 weeks prior to needing our suits given it’s a UK store and we are in AUS.
They arrived to our door in 3 DAYS, yes 3 days from the UK how? I don’t even know.
The suits not only stopped the show and dropped jaws by design but they were super high quality material & designed well.
Zipper on the front for easy put on and take off for bathroom trips & whatever.
Seriously, just do it
We now have pics and memories we will keep for life.
Thank you BADINKA ❤️
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