The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Good customer service, great products and very fast delivery.
Not fit for purpose and bad (haha) customer service
The pink safety sunglasses don't actually provide any tint, they're just safety glasses, not sunnies.
I had to open one pair and try them on to find this, so I suspect they're going to be difficult about the packaging being opened on that return, but I don't know how you'd find out about the tint without trying them on.
And then the online returns process doesn't have a pathway for "product is unsuitable" or anything similar, so I am having to wait on emails from customer service, who don't seem to know the free returns policy on the website, and want me to pay for postage.
Fantastic service from start to finish
Fantastic service from start to finish. Thanks guys
Next level customer service
The speedy delivery service and the return process was awesome
Good communication regards delivery…
Good communication regards delivery updates from Australia to UK , I received my order within ten days from ordering, the product is very good , I bought steel toe cap work trainers with air , they look and feel great , testing them out on next week's shifts on the dust ( binman ) .. happy customer, happy days
The shipping was a fast and easy…
The shipping was a fast and easy process. Getting the product in hand from the packaging to on feet was great. The quaint and comfort of the boots are amazing they went to feet as soon as I got them.
I had to return the jacket and had no…
I had to return the jacket and had no difficulty whatsoever. It was the first time I actually ever returned something, and the process was flawless. I had to order the next size up, and the long-sleeve tees I ordered were on the small side, too, but I can cope with those. Based on the reviews I have seen, it is better to order the next size up, and I will do that next time I order. I think maybe BAD is outsourcing their clothing from China, where the sizing is always on the smaller fitting size.
Excellent product
Excellent product, very prompt communication & extra fast delivery
SIZING IS SMALL
The quality of clothes is great but they are very small!! Im a size 14 usually and the 2xl jumper fits perfectly. Sizing is not right at all.
Very happy with my new work boots
Very happy with my new work boots, 95 style boot very comfy fit just right!!
Most important the boots I purchased…
Most important the boots I purchased are very very comfortable and only just realised they are safety boots weather protective toe
Delivery was on time and quality is very good
Good products very quick delivery will…
Good products very quick delivery will buy again
The service was amazing
The service was amazing, arrived within time and the shoes fit perfectly and are so comfortable. Thank you!
Satisfied customer
Made the purchase quick delivery about 2 weeks to the US. Good quality very comfortable would def recommend.
No nonsense easy transaction
No nonsense easy transaction, great gear.came quick.
Bought a pair of bad workwear shorts…
Bought a pair of bad workwear shorts after 7 months massive worn section then split
Prior to trying these shorts I use to wear Karrimor walking shorts that use to last about 12 months
Contacted bad workwear and took them days before replying back to me and then the email was almost unreadable
The reply was that they thought the wear was fair considering I wear them 5 days a week as a bricklayer
I informed them of the consumer credit act of 2015 which states a product should last a fair and reasonable amount of time
There reply was disappointing to be fair
No help
No refund
I think the name Bad workwear is very apt for this company
BAD
I will no be using them again
Fantastic product
Fantastic product, T shirt with the bad emblem and a great range of colours 👍
Customer service was great
Customer service was great, the steel toe shoes i ordered are awesome, super comfortable, nice insoles and a solid construction. Highly urge anyone looking for the next best thing to give bad workwear a go😎
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








