Baerskintactical Reviews 

56,216
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 27,135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and excellent design of the products, noting their functionality and durability. Many also highlight the brilliant customer service, with prompt responses and efficient handling of issues like sizing exchanges. Delivery is often described as timely, with some orders arriving earlier than expected. However, some people mentioned experiencing significant delays in receiving their orders, with some waiting weeks or even over a month for items to arrive. Additionally, a few customers noted that products often run larger than expected, leading to the need for exchanges to get the correct fit.

What people talk about most

Product

Customers had positive experiences with product, praising the top quality materials, perfect design, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the top-quality materials, design, and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy ordering processes and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt delivery and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team as top-notch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loving the rain jacket-fleece hoody combination which I previously ordered, I decided to get another in a different colour. Not only is the quality still great but the shipping speed has dramatical... See more

Rated 5 out of 5 stars

I’ve made two purchases from baerskin: a fleece hoodie and most recently their UV sunbeater hoodie. Both items are extremely high quality, very well made and functional. Both products took a while to... See more

Rated 5 out of 5 stars

Absolutely brilliant, first class customer service. What a great company to deal with and the products are brilliant. Had a problem with sizing (oredered too large) and the response and way it was... See more

Rated 5 out of 5 stars

I sent an email over the July 4th weekend asking if the american flag patch was going to be sent in a separate package, and someone responded to me quickly stating they thought they sent it in the pac... See more



Company details

  1. #10 of 29 best companies in Outdoor Clothing and Equipment Shop
  2. #12 of 48 best companies in Activewear Store
  3. #19 of 79 best companies in Men's Clothing Store
  4. #4 of 9 best companies in Outerwear Store
  5. #4 of 6 best companies in Winterwear Store
  6. #4 of 6 best companies in Work Clothes Store

About Baerskintactical

Written by the company

Why do fleece outdoor hoodies and jackets need to be so... average? Why shouldn't I use my tactical outdoor gear on a day-to-day basis, like when I'm going into the office? These are the questions that BÆRSkin seeks to answer.

We investigated the humble origins of fleece - one of the world's most versatile fabrics - and took it to the next level. We developed BÆRSkin Fleece in collaboration with outdoor gear experts around the world. We also worked with our community of BÆRSkin owners across America to develop the ultimate in outdoor gear, with features that meet not only the expectations but the real-world needs of the hard-working men and women of America. That's why you will notice our apparel comes with more pockets, more durability, and more versatility to be used on the trail, at the job site, or back home on the couch.

Here at BÆRSkin Tactical Supply, we don't do half-measures. When you wear your first BÆRSkin, you'll understand why that name makes so much sense. Like a grizzly, our gear is designed to survive any weather, while offering you ultimate comfort anywhere you go.

So go ahead, discover your favourite BÆRSkin today.

Contact info

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Seasons change. Quality is forever.

4.5

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.5

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(56,216)

26,928 reviews in the last 12 months

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Rated 2 out of 5 stars

Baerskin Tactical Customer Service is Horrible

When I reviewed my order, it was incorrect. Baerskin divided my order into two orders.
I ordered a 3 in 1 Rain jacket that included a zip up hoodie and a hoodie for my wife. When I pointed out to customer service that my wife’s invoice showed two hoodies of the same size and color, they gladly changed her order to one hoodie.

That’s the last I heard from them. They sent me a WINDBREAKER instead of the 3in1 jacket I ordered.

There was never again a response from customer “no-service” through numerous emails and calls. I’m stuck with something I didn’t order. I had to notify my bank for them to reverse the charges. With all the commercials they put out, I would think things would have been better. Cancel some commercials and use the money to hire some good people as CSRs.

My regret is the jacket has “Baerskin” written on the back of the jacket in subdued, yet legible, lettering. However, when people ask about the jacket, I tell them:
A) Hope you don’t have a problem because customer service is terrible.

B) it’s made in China

I gave them 2 stars because at least they sent me something, even though it was wrong.

April 27, 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi David,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been to receive an item that didn't match your order, especially after you had already worked with our team to correct part of it.

This is certainly not the level of service we aim to provide. We sincerely apologize if your follow-up emails and calls went unanswered, as every customer deserves timely communication and a proper resolution. We would have appreciated the opportunity to investigate the order mix-up and make things right.

Please reach out to us at stephanie@baerskinhoodie.com. We'd be happy to review your order history, determine what went wrong, and see what we can do to resolve the situation for you.

We genuinely appreciate your honest feedback. It highlights areas where we need to improve, and we'll be sharing your comments with our team to help ensure a better experience for our customers going forward.

All the best,
Stephanie

Rated 4 out of 5 stars

Not made in the USA

Ordering is a little confusing if you’re ordering the 3-in-1 for me. It seems as though one needs to order the Baerskin coat/jacket color and then the raincoat color.

My wife wanted the 3-in-1 for her birthday. The site allowed me to select 1 color which is easy! From the date I ordered it, it took exactly 2 weeks to arrive from China. I thought Baerskin was made in the USA. Naturally it arrived 5 days after her birthday, but I mentioned that possibility to her.

Lastly, my wife said she can’t wait to wear/travel with it. She also said it’s soft! I’m not sure if I need another coat or raincoat to order one for myself.

July 12, 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi Joe,

Thank you for your thoughtful feedback! We're delighted to hear your wife loves her new 3-in-1 and that she's looking forward to wearing it on her travels.

We also appreciate your comments about the ordering process and delivery. We're continuously working to make the 3-in-1 Bundle selection clearer and to improve the overall shopping experience.

Our products are designed and manufactured in several locations globally and shipped from the fulfillment location closest to each customer.

Thank you again for your support—we hope you'll decide to treat yourself to one as well!

All the best,
Stephanie

Rated 4 out of 5 stars

The delivery was amazing

The delivery was amazing, I got the Jackets sooner than expected. The variety of colors and sizes were on point.

July 12, 2026
Baerskintactical logo

Reply from Baerskintactical

Hi Frank,

Thank you for your wonderful feedback! We're so glad your jackets arrived sooner than expected and that you were happy with the selection of colors and sizes.

We truly appreciate your support and hope you enjoy your new gear for many adventures to come!

All the best,
Stephanie

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate, and I did like the added discount for additional shirts. I did misunderstand the add a additional shirt to your order at a discount price button and ended up adding two. No worries, though, since I really like the sun shirts. Delivery was fast.

June 24, 2026
Unprompted review

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