Bagoros Performance Reviews 153

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

After I had an accident/slightly with my KTM 1290 super duke, I was pleasantly surprised! Nothing happened on my bike except the bobbin was destroyed and needs to be replaced. I’m thrilled and ha... See more

Rated 2 out of 5 stars

I ordered products during your recent relocation to Asia. Initially was told there would be a 6-week delay but ended up being over 14 weeks from memory with no communication or updates on the webs... See more

Company replied

Rated 5 out of 5 stars

Truly fantastic products! I ordered from Italy and received my order in less than 6 days. Top quality and customer service 💪🏻

Rated 1 out of 5 stars

I ordered crash guards for my Duke 890R after about a week with no shipping confirmation I reached out and was told “we ran out of material”. I figured fine that can happen but why have a 19% sale whe... See more

Company details

  1. Motorcycle Parts Store

Written by the company

PREMIUM Style & Protection Parts for KTM | Husqvarna | Yamaha | Ducati | Made in EU


Contact info

3.1

Average

TrustScore 3 out of 5

153 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great tail Tidy at a good price!

Was a little disappointed at first, as the website showed "In Stock" when I ordered the Tail Tidy for KTM 1390. I received an email a couple of days later advising that (due to large order volumes) there would be a couple of weeks delay. The unit arrived in New Zealand 10 only days later - so that was good! Beautifully designed, made and painted. I added a rubber buffer between the mount and plate-holder, as I thought it would probably loosen with vibration. Looks great and holding together well!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

High quality products

I placed my order 1 month ago. After 1 week the tracking number was send and i have received all the product within 2 weeks.
I general the product are very good build and the fitment is perfect.
Despite slightly longer wait I recommend their products as they are motorcycle experts.

June 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Placed an order april 17th 2024 now…

Placed an order april 17th 2024 now June 4th 2024, very little updates for reasoning of delay, was told order would be dispatched on the 10th of May, on the 15th of May was told they need an additional 2 weeks/ end of the month. Now June 4th still no update after multiple emails. Spent a pretty penny & I just want my stuff. Order #66464

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Still no update 2 months later

Still no update 2 months later
Keep getting told will be sent within 48 hours ..that was 2 weeks ago and 5 unanswered emails..its such a shame as the product is good .
Order 65507

May 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Bad communications from seller

It went smooth placing the order but I got no tracking information. I placed the order 27 February, today it's almost a month later, 24 of march and still nothing.

I wrote to their support 19 of march but no reply at all.

Order 65322

Edit: after writing this review their support "somehow" magically found my support ticket and replied that they never saw my emails.. But how could they then reply to the support ticket 😂 I sent them screenshots as proof that their system replied with that they had received the emails.

I would avoid buying from them in the future.

Edit: 10/04/2024. I still haven't received any tracking number.

Edit: 09/07/2024. After a lengthy process I finally got my money back and they asked me to remove this bad review. (leaving it because this is the worst online shopping experience I've ever had).

February 27, 2024
Unprompted review
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Reply from Bagoros Performance

Hello there. We never received any of your emails regarding your question. The last one was send last saturday. Your order will be with you in this week.

Edit: Customer wrote only one email to the support on 19th of March which we never received. The last mail was on Saturday, and we wrote back today since we don't have working hourse during the weekend.

Rated 1 out of 5 stars

Theft

I ordered an in-stock part from them and they never fulfilled it. I kept getting false promises from customer service for a future shipping date over the course of 2 months. After getting fed up with repeat failure on shipment, I asked for a refund and they would only reply with a new false shipping date.

DO NOT order from this company. They will likely steal from you too.

February 27, 2024
Unprompted review
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Reply from Bagoros Performance

Hello there Matteo. What is your order nummber? We never received any of your email regarding refund and under this name we don't see any order. So please send us email once again to support@bagorosperformance.com and we will make proper actions. Thank you.

Rated 5 out of 5 stars

Very satisfied.

I ordered some products to give to my boyfriend as a present. The package arrived on time, and I was pleasantly surprised to find an extra small present included in it. In the end, my boyfriend was delighted with the gift, and he is currently very happy with the products.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

tragic customer service

October 27, 2023
Unprompted review
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Reply from Bagoros Performance

Hello there. What was the reason with customer service? We had problems with SPAM in lst 2 months. How can we help you?

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Rated 5 out of 5 stars

Worth the wait

I've ordered protection parts for my 125 DUKE. Not only did they fit perfectly, but they're also high quality. Step-by-step installation guide and excellent customer service in case of any extra questions. I'm looking for style parts next, they have a wide range of sticker kits to choose from as well. I've waited three weeks but it was definitely worth it!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly satisfied with BagorosPerformance

I am thrilled to share my positive feedback about BagorosPerformance, whose products have been a perfect fit for my KTM Duke 390. Their adjustable subcage, crash bobbins, and tail tidy have greatly enhanced my bike. The design and painting work are superb, and despite waiting a month for the adjustable subcage, it was definitely worth it. I am so impressed with their products that I am planning to purchase their engine and clutch cover next. I highly recommend BagorosPerformance for their top-quality items that enhance both the appearance and performance.

June 10, 2023
Unprompted review
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Reply from Bagoros Performance

Thank you so so much. This means the world to us! :)

Rated 1 out of 5 stars

Rog Bagoros Adjustable Subcage

Very poor paint started coming off and started to rust in places after year and half of use lol I say used just installed but now makes my bike look tatty so I had to remove please dont waste your money on this and this company as not worth what I paid.

SCAMMERS DONT EVEN MAKE CONTAC LIES AND NOW GIVEN UP REMOVE REVIEW JUST SHOWS TRUST PILOT CANNOT BE A TRUSTED SOURCE FOR REVIEWS

June 28, 2023
Unprompted review
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Reply from Bagoros Performance

We're really sorry to hear that. Please contact us at info@bagorosperformance.com and we will for sure make a solution about that :) Thank you!

EDIT: Customer didn't make a purchase at our site. He bought the used Adjustable Subcage and now he wants a replacement.

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Rated 3 out of 5 stars

1 month of delay

Im still waiting for my superduke 1290 r graphics kit: ordered on april 4th i contacted them on instagram 2 times , one month later i still don’t have a tracking number. After 1 month i still don’t have my order or even a prove of shipping.
UPDATE: I received my order , a lot of delay but i have finally my graphics kit I don’t know if every order is processed like this but at least I can say you are safe, you will receive your order🫡

April 4, 2023
Unprompted review
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Reply from Bagoros Performance

Thank you for your reply. We were having trouble at that time with stock units becuase they were not delivered on time. We are doing our best and always make a progress. Hope you like your kit. Have a nice day.

Rated 5 out of 5 stars

Sweet parts, on time

Great products, arrive faster than expected. I've order 6 times, hundreds of dollars of items (thousands? I buy too much for my bike), everything is beautifully made and painted. All arrived faster than I expect (about a week, coming from EU?)

April 24, 2022
Unprompted review
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Reply from Bagoros Performance

Thank you so much! We really apreciate that :)

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