Bagou450 

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See what reviewers are saying

Rated 1 out of 5 stars

If your considering buying any addons - do not. We have purchased most of Bagou450's addons for Pterodactyl and everything was great. Then around April this year, he just disappeared - and his addon... See more

Rated 5 out of 5 stars

The experience here has been nothing but 5-star! Incredible help from the author of the resources sold on this website. Very friendly conversations with the author as well! Highly Recommend

Company replied

Rated 1 out of 5 stars

The scripts they provide they all are sucks and useless they wont work properly you will get many errors when you try to install/setup and when you try to contact the developer/owner he just ignor... See more

Rated 5 out of 5 stars

I recently purchased the Server Splitter addon and I couldn't be happier with it. When I had a question for support, they responded promptly and efficiently. I appreciate their excellent service and t... See more

Company replied

Company details

  1. Software Company

Written by the company

At Bagou450, we offer professional IT services, including server configuration and website creation. In addition, our team is proficient in both English and French, ensuring effective communication with our clients. We also provide supplementary modules for the Pterodactyl game panel.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not Purchase

If your considering buying any addons - do not. We have purchased most of Bagou450's addons for Pterodactyl and everything was great. Then around April this year, he just disappeared - and his addons now have issues (Server Versions, ModPack Installer etc) - i have tried to reach out to him without any success - and looking at his abandoned Discord it seems he has just vanished.

This is a shame to be writing as his addons used to be great and so was his Support - it was the reason we bought most of them, but sadly since they are now barely working and there is no Support it is a lost cause, and yet his website is still open for new sales...

May 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam nothing is working just making money by selling fake/useless stuff

The scripts they provide they all are sucks and useless they wont work properly you will get many errors when you try to install/setup and when you try to contact the developer/owner he just ignore the emails/tickets their all team is inactive.

I think he dont event have a proper good team he just making money by selling fake useless services.

So I request everyone not to buy this author services/products

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Needed server ssh

Tried to install subdomain addon and in order to fix it then wanted access to my server. When stayed no they said that was the only way to fix it even after I sent logs. I don't want to give them access to my server and my clients data

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

The pricing is fair but no support.

The pricing is fair and affordable for everyone, and the add-ons generally work well. Here’s what I purchased and my ratings for each:

- Server Splitter: 5/5
- Minecraft Versions Changer: 5/5
- Minecraft Server Icon Changer: 1/5 (didn't really work)
- Minecraft Plugins Installer: 5/5
- Minecraft Mods Installer: 5/5
- Minecraft Modpacks Installer: 2/5 (Some Forge modpacks don't work, and no Fabric modpacks work. I’ve suggested a fix, but for now, it’s not very automatic and quite disappointing)
- Minecraft Bedrock Version Changer: 5/5

The main issue, and the reason for my 1-star review instead of 4 or 5 stars, is the support. It’s virtually non-existent. Please check your emails, BuiltByBit messages, Discord, or any other support channels!

Once I receive a reply, I will hopefully edit this review.

March 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Great support, quick response

An issue on their end resulted in my license being wrongfully blacklisted, but they were quick to respond and resolve the issue (took less than 2hrs).

April 8, 2024
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Joker,

Thanks for your review and sorry again for this issue. Steps have been taken to prevent this from happening again.

Thanks for trusting our services I hope that you enjoy your product.

Best regards,
Romain GUILLEMOT
Bagou450 Team

Rated 1 out of 5 stars

Good experience before giving a good review

After some teething troubles, the support team installed it for me via AnyDesk and now everything works perfectly

EDIT 07.04.204: After I wrote the review, it worked for 5 days until it stopped working for no reason.
Now I asked for help but didn't get an answer.

Maybe the refund is the better solution ;)

March 26, 2024
Unprompted review
Bagou450 logo

Reply from Bagou450

Hello,

As we got any emails from you we contacted us for get more informations about this problem.

Best regards,
Romain Guillemot

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Rated 4 out of 5 stars

The support is very good when you find…

The support is very good when you find the right place to ask for support, the discord doesnt work as an example.
But the service on live chat was very good!

December 19, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Sulphinx,

Thank you for taking the time to share your feedback.

It's great to hear that our live chat support has met your expectations. We always strive to provide the best service possible.

Please note, as previously communicated on our Discord channel, we have temporarily suspended our Discord support. Therefore, it is expected that inquiries via Discord will not receive immediate responses at this time.

We appreciate your understanding and look forward to continuing to serve you.

Kind regards,

Romain Guillemot
Bagou450 Team

Rated 2 out of 5 stars

Disappointing Service

I wanted to purchase multiple of Bagou's Pterodactyl addons. So I approached them and they kindly offered me a discount. This is the ONLY reason for the second star.

Overall, the customer service is slow, unprofessional, sometimes feels non-existent.

I understand the potential need for a licensing system, but please make it work. When I originally bought an addon from you, a couple months ago, the licencing system broke, and didnt work. I assumed that it was a one off, but it has happened here as well. You attempted to fix it manually, and did it wrong, providing me with the wrong licence.

From my experience so far, the addons themselves, do work, but I cant justify buying them from you after this lack of quality support, and your systems working in the first place.

Personally, I have never left a bad review on a company before. I dont take writing negative reviews lightly. In this case, I see no other option but to rightly inform other people looking into your products of my experience.

November 30, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Olivier,

I hope this message finds you well.

Firstly, we are sincerely grateful for your feedback regarding your recent experiences with our products and services. While we are pleased to hear that you found value in the discount offered for the purchase of multiple Bagou450 Pterodactyl addons, we are genuinely concerned about the issues you've faced.

Your feedback regarding the slow and sometimes unprofessional customer service is taken very seriously. We understand how crucial prompt and efficient support is to our customers, and we regret that we did not meet these expectations in your case. We are actively working to improve our response times and the overall quality of our customer support.

Regarding the licensing system, we acknowledge the difficulties you have encountered and the frustration this has caused. We are committed to ensuring the reliability and effectiveness of our licensing system and regret that your experience was negatively impacted due to the system's malfunction. Please be assured that we are taking steps to address these technical issues to prevent future occurrences.

In light of the inconvenience you have experienced, we would like to extend our support in resolving any outstanding issues with your license. We understand that receiving a wrong license is unacceptable and are ready to rectify this mistake promptly.

We value your business and your trust in our products, and it is our top priority to restore your confidence in our brand. If you have not received a response to your previous emails, we encourage you to reach out again. We assure you of our best attention to your concerns.

Thank you once again for your honest feedback. It is crucial for us in our continuous effort to improve and provide the best possible service to our customers.

We look forward to the opportunity to better serve you in the future.

Warm regards,
Romain GUILLEMOT
Bagou450 Team

Rated 5 out of 5 stars

Server Splitter addon

I recently purchased the Server Splitter addon and I couldn't be happier with it. When I had a question for support, they responded promptly and efficiently. I appreciate their excellent service and thank them greatly. If you're considering purchasing this addon, I highly recommend it. You won't regret it.

November 26, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Hqkumaru

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

Rated 5 out of 5 stars

Great as always

Great as always, they helped me resolve the issue

November 9, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear LynxHosting

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

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Rated 5 out of 5 stars

Verry Verry Verry Nice :)

The Pterodactyl Add-on Pack is an absolute gem that brings a new level of excitement to the Pterodactyl game server panel. This add-on pack offers a wide range of features and enhancements that truly enhance the gaming experience.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly and helps you out quickly.

We had a problem installing the modpack addon via the script for pterodactyl. We were quickly assisted with this and the errors were fixed!

June 28, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Valentino

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

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Rated 5 out of 5 stars

Excellent thank you very much

Excellent thank you very much. very helpful. It even helps with unrelated things. Their services are great!

June 28, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Ahmet

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

Rated 5 out of 5 stars

Hello

Hi,
I am completely satisfied with this developer, his skills prove what he can do. He is always there for me and always helps me if needed. He always finds time for me and treats everyone fairly.
Thank you that there are solutions for it.

June 17, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Gamer Studios

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

Rated 5 out of 5 stars

This guy makes great plugins!

This guy makes great plugins and gives the best support you could ask for! No question is too much and he regularly updates his products so you always have quality! I love his addons!

April 25, 2023
Unprompted review
Bagou450 logo

Reply from Bagou450

Dear Dani

Thank you for providing your feedback and for placing your trust in our services. We truly appreciate it!

Best regards,
Romain Guillemot
Bagou450 Team

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