Baker Hardman Solicitors Reviews 51

What was a very traumatic event was helped so much by Baker Hardman. Rhiannon was amazing. Communication from her was swift and direct. Email I found was the easiest way to get answers and also everything was then written down. When I got frustrated with the lack of help from the physio, she sorted it. I received a lot more than I expected in compensation and am so grateful to Rhiannon for all her support. I hope Baker Hardman realise what an asset they have.

Dear Baker Hardman I would just like to say how fantastic Mohammed Rahmen is
At first I thought this could be all a scam with this claim but Mohammed quickly reassured me that it was all legit.. he was so professional and made everything run very smoothly there was no stress at all
Thankyou Mohammed so much ! Amy

The company were very good when I got to speak to them. A couple of times I was told to call back as no one was available,to which I suggested they call me when they are

Sumerah was very helpful, however the third party insurer was very awkward about settling, making it a very lengthy, stressful process.

Absolutely awful communication! My accident was 12 May 2025 I’m still waiting for any figures! They don’t respond to emails and when I call the person dealing with my case will call back, which to be honest, very rarely happens, I’m currently waiting on a call back now!! They certainly don’t deserve the 40% fee!! I really wish i hadn’t used this company but as they called me within 24 hours of my accident i foolishly believed they must be efficient!!

Very unprofessional / No communication - 4th person to handle my case and I would not have known if I did not call, these people mistreat the vulnerable.

AVOID AVOID AVOID...worst experience and contrary to everything advertised. I signed a settlement acceptance letter in October 2025 and have yet to receive the funds. Email replies from the company state all cheques sent by the third party insurer have been 'lost in the post'. Avoid using this company at all costs as they only want to keep your rightful settlement funds for their own greedy gain, probably in a high interest account (unconfirmed but a strong suspicion). Coincidentally now I have posted this review on Google reviews and submitted a Subject Access Request, suddenly my settlement funds have been received and are ready to be transferred, but until they are in my account I have no faith they will follow the law

At the start of my case I felt hopeless until Kavita Khanna took over. It was the first time I felt heard and seen in the midst of all the chaos, not only did my case progress rapidly but she kept her promise of getting a final decision. I felt the passion in her work by the constant updates whether big or small via phone and email. She kept me well informed throughout the entire process and all the available options I had through each stage. She answered every question without a single sign of annoyance (I asked 100 questions). Kavita, thank you so so much for all your hard work. It's people like you who make a difference in this area of work.

Brilliant company, no ifs buts or maybes dealt with our case really well. Thankyou for that.

Managed to get all the money for the garage .
No money for injury clIm
Slow service even with straight forward claim

One star, only because you can’t enter no stars. My disabled wife, who suffers from chronic back pain from a previous car accident, a brain haemorrhage and fibromyalgia, was involved in an accident in April 2023, of which the third party was found to be at blame. Our car was repaired through our car insurance, end of story you may think, but no, ring ring it’s Baker Hardman or their representatives, do you know you can claim compensation from your April crash, do you wish to claim compensation which should be in the region of £1500, which of course they now dispute, but from other reviews on here, seems to be standard practice. Step forward two and a half years, after consultations with an independent GP and an Orthopaedic Consultant, my wife was offered £1065, ok you may think, however 40% is taken by Baker Hardman in fees, the Orthopaedic Consultant wants his cut, some their representatives needs £220+, leaves her with a grand total of £236. Hardly worth the time and considerable effort, you may as well stick a tenner on a 25-1 shot. Would never have anything to do with this firm ever again.

Footnote: As of today, my wife has even still to receive the paltry sum of £236 even though we are led to believe that the third party has made the payment, where has it gone I wonder. Two years and 4 months later after the accident.

Baker Hardman Solicitors contacted my son when he had a car accident. I have just called them to ask a few questions as a mother and the female that answered the call was extremely rude.

I told her my son had been contacted and she basically called me a liar, asked why they would do this and how would they get his number anyway.

I tried to explain but she basically repeated herself and so I told her how rude she was and ended the call.

My son did not contact this company, had no interest in making a claim and yet it is OK for them to contact him, only to be met with rudeness when I call to ask for some information.

She needs to be re-trained or sacked.

I see no response from the company to the negative reviews????????? Only the positive!!!!!!

Took an unreasonable amount of time to finally get compensation. Kept having to chase Saf up. He was quick in calling me about the bad review though.

I've finally been paid and I'm glad to finally glad to put this all behind me.

Extremely good experience with this firm! Many thanks to Tim Steer

Very helpful and trustworthy I’d certainly recommend and use again

I recently had the pleasure of working with Qasim at Baker Hardman on my bankruptcy petition, and I can't express enough gratitude for their support and expertise. From our very first meeting, Qasim was not just a professional but also a friend, showing incredible understanding and taking the time to explain every step of the process with complete transparency and in a way that was easy to understand.

Their attention to detail and thorough preparation made all the difference in my case. I felt confident and well-represented throughout, and Qasim was always available to answer my questions, no matter how small. Thanks to their hard work and expert field knowledge, we received a favourable outcome, allowing me to start fresh.

I highly recommend Baker Hardman Solicitors to anyone facing similar challenges. Their dedication and knowledge truly set them apart. Thank you for everything!

I had a good experience with Baker and hardman, regarding a non fault claim keep me upto date and well iinformed everything was done on line via email no need to visit business.
Bismah Afzal

Bismah Afzal solicitor I had a positive experience with Baker Hardman Solicitors. They contacted me about a no-fault car accident. They followed it diligently and put me through to a therapist who helped me physically and psychologically. My solicitor constantly informed me of every development and was on hand to respond to any of my calls and emails.
Solicitors Bismah Afzal.

I had a positive experience with Baker Hardman Solicitors. They contacted me about a no-fault car accident. They followed it diligently and put me through to a therapist who helped me physically and psychologically. My solicitor constantly informed me of every development and was on hand to respond to any of my calls or emails. Though the payment I received was less than I initially expected, I think generally speaking, my experience was positive.

Got the result I wanted.
Issues were solved.
Communication can be worked on.