Extremely impressive pieces. I have two sons (18yrs old) and purchased a necklace and bracelet set for each of them for Christmas 2026. The quality, beauty, and durability of each piece are amazing. M... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritat... See more
My chain is secure with the thick lock that allows me to feel confident it won’t break, quality is one of a kind and I don’t have to ever take it off no matter what! I have already ordered 3 Cuban gol... See more
Clear and concise marketing. Understood their goals thru out. Shipped very quickly and arrived as promised. Very good quality so far. And how can you go wrong with a lifetime warranty like this. You... See more
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quality Jewelery
Quality product, heavy guage, great value, made an exchange and it was fast and seemless, I would order again.
May 30, 2025
Unprompted review
All good except for the colour
All good except for the colour. I really don’t like the shade of yellow it is. I should of went with the white gold or silver
May 19, 2025
Reply from BALANZI
Hello there,
Thank you so much for sharing your feedback with us.
We're truly sorry to hear that the yellow shade didn’t meet your expectations. We totally understand how important it is to love every detail of your jewellery, and we want to make this right for you.
We’d be happy to offer you a free exchange so you can get the white gold or silver piece you prefer. Please reach out to us anytime at support@balanzi.com, and we’ll guide you through the next steps with pleasure.
Your satisfaction means the world to us, and we’re here to help however we can!
All the best,
Paul
BALANZI Support
Was great.und the Produkte was Very…
Was great.und the Produkte was Very Beautyful.Thanks so much i 'm Very Happy. Stauch,❤️👋
May 18, 2025
There product is great
There product is great, looks great, had another friend to compliment me on it a few days ago and I referred him, showed him the website and all and will continue to do so
May 27, 2025
Unprompted review
Excellant quality and support
I ordered the set with 12mm chain,braclet and as well the smaller chain and crucifix, the 12 mm chain was 20 inches and i would prefer the 22" inch and also thought the color of the braclet was off, a person by the name Paul contacted me and advised they would send another chain 12 mm and bracelet...it has arrived and they sent another 20 inch chain instead of 22" , , and a new bracelet. Guess i will be ok with another 20 inch chain, the after purchase support from this company is fantastic,,,as is their product.
May 2, 2025
Unprompted review
Top Tier Company and Products
They (Balanzi) are amazing. I ordered the silver set after the gold because the quality is top shelf. They sent me the wrong chain - was 8mm and was supposed to be 12mm. Their guy, Paul was unbelievable. He immediately sent me a 12mm. The response time was unbelievable. I couldn’t be happier. I’ll be a lifetime customer. Highly recommend. Balanzi = Exceptional.
May 20, 2025
Unprompted review
Good product quality
Good product quality. My fiancee,he loves it. Dont take it off. Only to clean if needed.
May 13, 2025
Unprompted review
Order purchases but yet to be delivered
I wonder why one will purchase an order and it’s yet to be delivered since April 28th 2025,
It really get me curious as they all say on the reviews delivery so timely and all but I am getting the opposite of it:
The purpose why it was purchased has been forfeited already as it didn’t get delivered as at when due and it’s so sad I’m still yet to receive my parcel .
April 28, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you for reaching out to us, and we sincerely apologize for the inconvenience you've experienced. This is definitely not the experience we intended for you, and we completely understand your frustration.
While we make every effort to ensure all deliveries arrive on time, there are occasionally unforeseen delays that may occur, and we're truly sorry that your order has not arrived as expected. We want to assure you that we’re committed to resolving this as quickly as possible.
We’ve already reached out to you via email regarding this issue, and we kindly ask that you reply to us with any additional details so we can assist in sorting this out for you.
Once again, we deeply regret the inconvenience this has caused, and we’re here to make sure your concern is resolved to your satisfaction. Thank you for your patience and understanding, and we look forward to getting this sorted for you soon.
All the best,
Paul
BALANZI Support
Buying was very easy and painless
Buying was very easy and painless, I had bought the wrong size and I contacted customer service and they replied back quickly and resolved the problem with no issues. It is a great product so far.
April 19, 2025
Reply from BALANZI
Hello there,
Thank you for sharing your experience!
We’re so glad to hear that your buying process was smooth and that we were able to quickly resolve the sizing issue for you. It’s wonderful to know that you're enjoying the product, and we truly appreciate you taking the time to let us know about your experience.
If you ever need assistance in the future, we’re here to help. Thanks again for being such a valued customer!
All the best,
Paul
BALANZI Support
I just love it
I just love it. And I will be making another purchase soon.
May 10, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your amazing feedback!
We're thrilled to hear that you love your purchase! We can't wait to welcome you back for your next order. If there's anything you need or any questions you have, don't hesitate to reach out.
All the best,
Paul
BALANZI Support
Loving my chains and bracelet
Loving my chains and bracelet. The order arrived pretty quick in my opinion and straight from the pouch to wearing it and seems its always been apart of my fit. The shine is awesome and the weight and feel is perfect. Looking to order a few more pieces to add to the collection.
April 22, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for sharing your feedback!
We’re so glad to hear that you're loving your chains and bracelet, and that they’ve become a seamless part of your style. It’s fantastic to know the quality and feel are just right for you.
We truly appreciate your support, and we can’t wait to help you expand your collection with more pieces. Thanks again for choosing us!
All the best,
Paul
BALANZI Support
Merchandise is superb
April 17, 2025
Reply from BALANZI
Hello there,
Thank you for sharing your feedback with us.
We're pumped to hear you think the merchandise is superb — that's exactly what we aim for!
You’ve got great taste, and we’re so glad to have you as part of the fam. If you ever need anything at all, we’ve got your back.
All the best,
Paul
BALANZI Support
Reply from BALANZI
Hello there,
Thank you so much for sharing your feedback on our collections.
We're thrilled to hear you're loving the jewellery — nothing makes us happier than knowing you're feeling great in your pieces!
If you ever need anything or just want to share how you’re styling them, we’re always here and would love to hear from you.
All the best,
Paul
BALANZI Support
I saw the ad on TikTok
I saw the ad on TikTok, so I clicked the link to check it out, and I was hooked, they rope you in with gold and silver chains, quality and to back it up, a lifetime warranty! How can you beat that. Anytime I had questions about time and delivery, I was promptly answered with their customer service team, who were respectful and diligent. All in all, i loved the experience and I'll be doing more business with Balanzi, in this life or the next 😆. Thanks.
April 23, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for this amazing review!
We’re thrilled to hear that you loved the gold and silver chains, as well as the lifetime warranty! We’re all about quality, and it’s great to know you felt supported by our customer service team every step of the way.
Your kind words mean the world to us, and we can’t wait to welcome you back for more shiny experiences — in this life or the next!
Thanks again for choosing BALANZI!
All the best,
Paul
BALANZI Support
They’ve earned a customer for life
The quality of the necklace and bracelet are top notch. The value for the product you receive is extraordinary. Shipping and customer service are fantastic.
April 12, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you for this amazing review!
We're so glad you love the necklace and bracelet — and we couldn't be happier to hear that you feel the value is extraordinary! It’s fantastic to know our shipping and customer service met your expectations.
Your support means the world to us, and we can’t wait to keep bringing you top-notch products in the future!
All the best,
Paul
BALANZI Support
The quality and craftsmanship of the…
The quality and craftsmanship of the jewelry is incredible, and they stand behind the quality.
I had an issue with the lock on a necklace and the issue was handled immediately! I’m absolutely pleased in every way!
March 20, 2025
Reply from BALANZI
Hello there,
Thank you so much for your feedback!
We’re thrilled to hear that you’re loving the quality and craftsmanship of your jewellery. We’re also so glad we could quickly take care of the lock issue for you — it’s all about making sure you’re 100% happy with your experience!
Your satisfaction means everything to us, and we can't wait to keep providing you with jewellery that you absolutely love!
All the best,
Paul
BALANZI Support
BALANZI has made a lasting impression…
BALANZI has made a lasting impression with me. Not only is their product great, their customer service is excellent too. I was amazed how fast it was delivered. It actually arrived before the estimated date.
March 3, 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your feedback!
We're absolutely thrilled to have made such a lasting impression on you! It’s fantastic to hear that not only are you enjoying the quality of our product, but also that our customer service has exceeded your expectations!
We truly believe that delivering exceptional service is just as important as delivering quality products, and we’re so glad it showed in your experience.
Your feedback means the world to us, and we’re so grateful for your support. We can't wait to continue providing you with top-notch products and service for many years to come! Thank you for choosing BALANZI — we’re here for you every step of the way!
All the best,
Paul
BALANZI Support
Reply from BALANZI
Hello there,
Thank you so much for the awesome review!
We’re so excited to hear that you’re loving the product! Your satisfaction means everything to us, and we can’t wait for you to enjoy it even more. We’re always here to bring you top-quality items and great experiences, so we hope you continue to be as excited as we are about what’s to come!
Thanks for choosing us, and we’re looking forward to being a part of your journey!
All the best,
Paul
BALANZI Support
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