Bali Body | United States Reviews 

I am writing a review here because they will not publish the exact review that you are about to read. They also delete any social media comments from their customers that do not show them in any less than a perfect light. They are manipulating reviews to entice customers and the more I look the more I see how many poor people are being swindled by this company. This is the review that I wrote which was not published.

I would strongly recommend avoiding this company. The customer service is horrendous and they are very selfish and sneaky. My product didn't arrive and they quite frankly don't care. They told me that it takes 3-5 days for delivery. At the time of placing the order the website said free and fast shipping and 2-3 working days. When I received the confirmation of shipping last Wednesday 1st May it said 3-5 working days. I thought hang on it doesn't say that on the website. If I had known it would take so long I would have paid extra for express shipping. I took a screenshot of the 2-3 days statement on the website. This has now been changed to reflect the true shipping time. Nothing fast and free about 5 working days darlings. That aside it's been 6 working days and my product is nowhere to be seen. I have requested a refund and for it to be escalated to a manager. The person who replies takes their sweet time in doing so and when she does she ignores my request for a refund and my complaint being escalated. She also keeps telling me that it's been 4 working days. I don't know how each day that goes by can still add up to 4 but I calculate that I placed my order 10 days ago on the 30th April. There is a serious lack of professionalism and the 'customer service' is horrendous. A decent company would have apologised and put it right immediately. I'm absolutely livid because I have a wedding on Saturday that I bought it for. It's not a cheap product either. If they had issued a refund I could have purchased an alternative product but I can't justify spending out another £25-£30 on a fake tan unless I know I'm getting refunded for this one. It's clearly not coming. I checked with the post office depot and they don't have it. I also checked with my neighbours and they don't have it by mistake (there are only 6 of us in a gated area). And the worst part about this company.....I left a comment on a recent Instagram post saying my product hasn't arrived and customer services aren't replying to me. THEY DELETED THE COMMENT. This fake tan looks amazing but a company that treats their paying customers like this should not be operating. Thank God I paid via PayPal. I feel sick giving one star.

This company needs to be shut down. (This is an addition to my review above).

This company is great and the products are excellent. I bought the BB Cream Natural and also the tanning Oil's (Watermelon 6SPF & Pineapple). I would heartily recommend those products if you like a good smelling tanning oil and a natural skin with a shiny touch.

I am so upset with this company. I bought 5 products and it’s been over 3 months and I haven’t gotten my products yet. I had a issue with fedex because they said my address was wrong when it was not. Unfortuatly this was the first thing I ordered when I moved in to my new place. I told the customer service my situation and they wanted me to pay another shipping fee right away but they never received the product yet. They haven’t really been in contact with me. I’m out 200 dollars because they will not refund me for the products I never received. I really wish they would actually care about their customers and respond back. It’s not like I am a rich person who can afford to be out of that much money.

Very fast shipping to KSA, amazing service, very professional customer service they helped me with my wrong shipping address and solved the problem very fast.
Thank you so much and definitely will back and buy from you again.

Ordered the shimmering body oil and the lip balm, very disappointed. The products are very cheap and not as advertised! Don’t waste your money

had the issues with a delivery, but were solved in a good way

I ordered a Bundle 3 months ago and I haven´t got my stuff delivered yet...
It´s amazing how they didn´t solve anything.

Fast delivery (3 days to UK). The box looks so cool. We will come back soon.

I have ordered from Bali Body twice. It is really good. The service is amazing. Like if you have a problem, you can just sent an email, and they reply immediately. They are really trying the best they can to help. The products are also really good. It smells amazing, and the bottles are just so pretty. It works good too. I have the cocoa tanning oil, and I used it when I had time for it, and I got this beautiful glow. I also have the bronzing lotion, which is amazing, because you don't have to be in the sun to get the beautiful glow. I would definitely recommend Bali Body to everyone!!!