Birthday balloon arrived promptly as promised, but due to Christmas had to be a few days early and I was afraid it would lose its lift in the intervening days. Needn't have worried - it's still floati... See more
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Balloons somehow survived being delivered two days earlier than requested to an empty house and left outside during Storm Eowyn. That did not make up for the surprise on my wife's 40th being completel... See more
Company replied
Balloon buying a breeze! It was recently my nieces 18th birthday and living abroad I was unable to attend her party. What better way to celebrate than having a big inflatable balloon rise out a box. S... See more
First time using "Balloon in a Box" as my son was at Uni for his 21st,l thought it would be a nice surprise for him. Really pleased with the communication with the progress of the delivery,It was rece... See more
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Send a beautiful balloon bouquet with ballooninabox.co.uk
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Was delivered on time and was a lovely…
Was delivered on time and was a lovely surprise 80th birthday gift.
Daughter liked the balloons
Daughter liked the balloons , but was more happy to see the sweets inside. Lol. Its a good buy.
To Whom it may concern
To Whom it may concern
I am so so disappointed in tye service this year. I ordered balloon for delivery on the 19th. It was dispatched on the 17th and only arrived two days ago and as you can see it is already deflating
I will never use your company again or recommend you
Diane Innes
07796 840487
Easy to order and good communication…
Easy to order and good communication throughout. Arrived in the day I selected and my mother was delighted with it.

Reply from BalloonInABox.co.uk
Great company to deal with
Good website, excellent packaging, great panda head balloon and delivery on time - what's not to like? Thank you.

Reply from BalloonInABox.co.uk
Balloon was well packaged and…
Balloon was well packaged and presented, arrived on time and the recipient was delighted !
Disappointed
When box opened only one number was okay the other had not inflated box had large hole in as if a forklift had gone through it.
Balloon failed to deliver on my chosen…
Balloon failed to deliver on my chosen day (which I paid more for). More the fault of the courier bit ultimately disappointing it didn’t arrive on the recipient’s actual birthday
Excellent service
Excellent service, delivered on time, balloons in perfect condition
Balloon ordered for my granddaughters…
Balloon ordered for my granddaughters 13th birthday
Process was easy, balloon arrived on time
Excellent customer service
I wanted to order specific colours so contacted customer services through the website. They responded quickly and the balloons looks AMAZING :)
First time using this company
First time using this company . Easy to use website .Good communication from company Good choice of products and price points . Recipient was very pleased with the balloon display and sent a picture to prove it . Happy to use them again
I paid for nominated day delivery and…
I paid for nominated day delivery and the balloon did not arrive until the next day. Delivery cost was refunded but the moment was past by then so was a complete waste.
I won’t use them again as it’s just not reliable.
Ordered and paid for an extra balloon…
Ordered and paid for an extra balloon but only received one. I originally gave this a one star as I was so disappointed. However, the company then pointed out it was human error and are refunding the difference.
Arrived on time
Arrived on time . Balloon's were lovely and much appreciated by 90th birthday recipient
Absolutely delighted with the birthday…
Absolutely delighted with the birthday ballon for my granddaughter and excellent delivery service 5*
Did not arrive on time unfortunately
Did not arrive on time unfortunately. I paid extra to make sure it did.

Reply from BalloonInABox.co.uk
Efficient service.
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