Bambinos & Beyond Reviews 

442
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and guiding them through the entire selection process. People are also very satisfied with the product quality, describing items as beautiful, durable, and completely meeting their expectations. Shoppers often describe how easy it is to find the right items and appreciate the smooth transactions in-store. Though some reviewers were not happy with unexpected delivery delays and long waiting times for their purchases. Some people also noted that communication could be improved, mentioning difficulties when trying to get timely updates and tracking details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Reviewers share mixed feedback about delivery service, with many customers praising fast, next-day shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some consumers praising fast shipping times,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendly advice,... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a significant division in people experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble. I understand the problem was with the supplier outside... See more

Rated 4 out of 5 stars

I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then... See more

Rated 3 out of 5 stars

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states... See more

Rated 5 out of 5 stars

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... See more


Company details

  1. Baby Store

Written by the company

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Contact info

3.9

Great

TrustScore 4 out of 5

442 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(442)

219 reviews in the last 12 months

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Rated 3 out of 5 stars

Not impressed so far

Not impressed so far. Customer service is shocking; online portal they don’t reply, email communication has taken 8 hours so far following being told they are ‘chasing’ my order for me. If we don’t hear soon when our delivery will be will be cancelling the order.

December 9, 2025
Unprompted review
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Reply from Bambinos & Beyond

We are so sorry for the delays in replying to you. We have been extremely busy but Customer Service is something we are working heavily on right now but we hugely appreciate your feedback x

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Rated 5 out of 5 stars

Excellent experience!

Excellent experience!
Order picked and packed and sent to the courier within hours of ordering, meaning I received my order next day! Very impressed.
Thank you ☺️

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bambinos & beyond have been fantastic

Bambinos & beyond have been fantastic. From visiting the store and showing us a different range of prams and answering any questions via email instantly. Making our process really smooth. They kept us up to date with delivery and when the delivery was so smooth. Overall we had a fantastic journey getting our pushchair and other items. Will definitely be back. Thank you to all the staff

November 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad communication

Ordered an item in September which said 7-10 working days delivery, constantly had to contact them as I was receiving no contact or updates. The item took over 2 months to arrive after me chasing them for all that time. Wouldn’t recommend. The company really needs to up the communication. If I was kept in the know it wouldn’t have been half as bad.

November 15, 2025
Unprompted review
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Reply from Bambinos & Beyond

We’re very sorry for the delay in receiving your order and for the lack of communication throughout that time. Having to repeatedly chase for updates is understandably frustrating, and we agree that clearer, more proactive communication should have been provided.

The delivery timeframe you were initially given was not met, and we apologise for the inconvenience and disappointment this caused. Your feedback has been taken on board and shared internally, as improving communication and managing expectations more effectively is something we are actively working on.

Thank you for bringing this to our attention. If you’d like to discuss this further, please feel free to contact us directly with your order details.

Rated 5 out of 5 stars

Perfect🌟

Easy accessible site, speedy shipping ordered a bundle as a gift to a loved one expecting well packed secure and protected for transport.

November 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good experience

The staff were amazing and extremely helpful, with excellent communication. They assisted me with my order, and I’m grateful to everyone involved. Thank you all.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing🌟

I couldn’t rate Bambino’s & Beyond enough! I’ve purchased a handful of prams and strollers over the years and they’ve never disappointed. Customer service is amazing, delivery is fast. All in all a wonderful company 🌟

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Quick and efficient delivery, super friendly and accommodating team - highly recommend!

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Service – Quick Delivery and Great Customer Care!

After a frustrating experience with another retailer who kept delaying my order (6 weeks!!) for a Maxi-Cosi Dove Pro baby bouncer, I came across Bambinos & Beyond. I had initially purchased this at a reduced price from the other retailer (£70 cheaper than on the actual Maxi-Cosi site) and noticed that Bambinos & Beyond did ‘price match’ so I explained my situation to their team and provided proof of what I had paid elsewhere. They were incredibly understanding and immediately agreed to price match the offer, making the whole process so easy and stress-free.

Once I placed my order, I received clear communication and updates, and to my surprise, the bouncer arrived within just three days - exactly as promised. The item was perfectly packaged and arrived in excellent condition.

Bambinos & Beyond completely turned around what had been a really frustrating shopping experience. Their efficiency, friendly communication, and willingness to help genuinely made a difference. I’ll definitely be using them again in the future and would highly recommend them to anyone looking for reliable baby products and outstanding service!

November 3, 2025
Unprompted review

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