Bambinos & Beyond Reviews 

442
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and guiding them through the entire selection process. People are also very satisfied with the product quality, describing items as beautiful, durable, and completely meeting their expectations. Shoppers often describe how easy it is to find the right items and appreciate the smooth transactions in-store. Though some reviewers were not happy with unexpected delivery delays and long waiting times for their purchases. Some people also noted that communication could be improved, mentioning difficulties when trying to get timely updates and tracking details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Reviewers share mixed feedback about delivery service, with many customers praising fast, next-day shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some consumers praising fast shipping times,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendly advice,... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a significant division in people experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble. I understand the problem was with the supplier outside... See more

Rated 4 out of 5 stars

I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then... See more

Rated 3 out of 5 stars

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states... See more

Rated 5 out of 5 stars

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... See more


Company details

  1. Baby Store

Written by the company

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Contact info

3.9

Great

TrustScore 4 out of 5

442 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(442)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

I received excellent customer service…

I received excellent customer service from Claire - she tried really hard to resolve a small issue I had - communication was a fantastic and she did everything she could to resolve it for me. Above and beyond service Claire - thank you - Gemma

January 21, 2026
Unprompted review
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Reply from Bambinos & Beyond

Thank you so much for your lovely review. Much appreciated and we hope to see you shopping with us again soon x

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Rated 1 out of 5 stars

I waited 6 weeks for them to deliver…

I waited 6 weeks for them to deliver the wrong item, then waited another week to have this rectified. 7 weeks in total for a delivery that was supposed to take 7-14 days.
I was repeatedly told my order was coming in ‘in this week’s delivery’ then it had not been delivered.
This caused a huge amount of stress as my due date drew closer, and ruined what was supposed to be a really exciting time of having my first travel system delivered.
I don’t recommend this company, and would advise people to avoid using them, as I can now see I am not the only person who has had these problems.

January 19, 2026
Unprompted review
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Reply from Bambinos & Beyond

Thank you for taking the time to share your experience. We’re genuinely sorry for the delays and for the incorrect item being delivered—this is not the level of service we aim to provide.

We completely understand how upsetting and stressful this must have been, especially at such an important time, and we sincerely regret the impact this had on what should have been an exciting milestone. The repeated delivery updates you received clearly did not match the reality of the situation, and for that we apologise.

Your feedback has been shared internally so we can address where our processes failed and prevent this from happening again. If you’re open to it, we would appreciate the opportunity to discuss this further and see if there’s anything we can do to help please contact us directly with your order details x

Rated 5 out of 5 stars

Ickle bubba 11 piece pram

My pram took a matter of a few weeks to be delivered, I asked customer services about my delivery a few times and they’d get straight back to me, my double pram came and the packaging was perfect, everything was secure and safely transported, the pram itself is absolutely gorgeous! So sturdy and so smooth to push, just everything you’d need/want for your new babies travels🙈I can’t wait to use it outside with my two bundles of joy:) thank you to everyone at Bambinos and beyond❤️they have gone above and beyond to help me and make sure my parcel got to me with fast delivery🩷

January 12, 2026
Unprompted review
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Reply from Bambinos & Beyond

Thank you so much for such a lovely review! We’re absolutely thrilled to hear you’re happy with your pram and that it arrived safely and in perfect condition. It means a lot to know our customer service team were able to support you and keep you updated along the way.

Your kind words about the pram being sturdy, smooth, and perfect for your little ones truly made our day 🥰 We’re so excited for you to start using it with your two bundles of joy and be part of such a special time for your family.

Thank you again for choosing Bambinos and Beyond and for taking the time to share your experience - it really does mean the world to us 💕

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Rated 5 out of 5 stars

Couldn't recommend Bambinos enough! and Beyond…

Couldn't recommend Bambinos and Beyond enough! We have purchased a variety of items from them and the staff are always helpful! The store itself is beautiful with a lovely display of nursery furniture! Thank you for helping us with everything 🙂

January 4, 2026
Unprompted review
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Reply from Bambinos & Beyond

Thanks so much for you review - we hope to see you shopping with us soon! Thanks again xx

Rated 5 out of 5 stars

Dolls prams

I have purchased 2 dolls prams and 2 dolls buggy’s for my little granddaughter, they are all beautiful and the girls love them. Delivery was very quick and communication. I would highly recommend to anyone looking for baby and dolly products. Thank you Bambino’s & Beyond

January 1, 2026
Unprompted review
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Reply from Bambinos & Beyond

This made our day—thank you! 🙌 We’re so glad you loved it and appreciate your support more than you know!

Rated 5 out of 5 stars

Amazing

Amazing deals, value for money, excellent shipping. Telling all my pregnant friends and family about this amazing store.

January 2, 2026
Unprompted review
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Reply from Bambinos & Beyond

Thanks for the great review! We’re so happy you enjoyed your experience 😊

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Rated 5 out of 5 stars

Great experience with Bambinos &…

Great experience with Bambinos & beyond, there was a delay with some items being delivered, they contacted me straight away & gave me options wether I wanted all the other items delivered at the time with the missing items delivered when they arrived with them, I said I’d wait as no rush.. then they updated me again & asked me again about delivery. The communication is fantastic items delivered when they said they would be & all perfect condition. Cant fault Bambinos & beyond, I’ve used other companies before & had issues where delivery delays have just been ignored/unanswered. Highly recommend & will definitely use again!

December 30, 2025
Unprompted review
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Reply from Bambinos & Beyond

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear you had a great experience and that our team were able to keep you informed and offer flexible delivery options along the way.

Clear communication is something we really value, so it’s lovely to know that made a difference for you - especially compared to past experiences elsewhere. We’re also glad everything arrived exactly as promised and in perfect condition.

Thank you for your recommendation and for choosing Bambinos & Beyond. We truly appreciate your support and look forward to helping you again in the future 💕

Rated 5 out of 5 stars

I didn't think my purchase would make…

I didn't think my purchase would make it for Christmas but it did, customer service was great, thanks eveyone you made a little girls Christmas so special xxx

December 23, 2025
Unprompted review
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Reply from Bambinos & Beyond

Amazing! Thanks so much for your review x

Rated 5 out of 5 stars

Excellent equipment

Bought a preloved baby swing seat.
Excellent quality, great company to deal with.

December 19, 2025
Unprompted review
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Reply from Bambinos & Beyond

Thanks so much for your lovely review and we are so happy you love your pram x

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Rated 5 out of 5 stars

Superb

Good quality merchandise and superb customer service. A few minor issues with the delivery dates, but the customer service representative soon addressed it. They were really friendly and really helpful.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication don't reply when…

Poor communication don't reply when they say they are going to item missing when arrive took over 2 weeks to get sorted wish I got from supplier not this company

November 4, 2025
Unprompted review
Bambinos & Beyond logo

Reply from Bambinos & Beyond

We’re sorry to hear about your experience and for the frustration caused by the lack of communication and the delay in resolving the missing item. This is not the level of service we aim to provide, and we understand how disappointing this must have been.

We appreciate you raising this, as feedback like yours helps us identify where we need to improve - particularly around response times and follow-up. If you’re open to it, we’d welcome the opportunity to look into this further and address your concerns directly. Please contact us with your order details so we can review what went wrong.

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