Recieved my cheeseboard recently and couldn't be happier. It's a Mother's day gift so I wanted the names of myself and my two siblings on the design, Peter and Grace were amazing at helping me do th... See more
Bamboo Crafts
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See what reviewers are saying
This company has amazing products which make awesome gifts or treats for yourself. My sister and husband loved there cheese board which arrived swiftly to there house. Very easy to order products from... See more
Confirmation of order & info of delivery time was prompt & accurate. 4 out of 5 stars, only because it was a bit smaller than I expected. (my mistake, I should have checked the measurements better)... See more
Experience was overall good. Was easy to navigate through site and place order. What was dissappointing however was the lack of communication after purchase. There was no tracking info/follow up em... See more
Company details
Written by the company
Best place to buy sustainable bamboo products with personalisation.
Contact info
4/14 rodborough road, 2086, Frenchs Forest, Australia
- hello@sowood.com
- bamboocrafts.com.au
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Excellent customer service
Excellent customer service - they take feedback seriously and act on it. Great communication.
February 26, 2023
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Very helpful and efficient customer…
Very helpful and efficient customer service with great communication.
Quality of workmanship is high, quality of timber of platters could be a little better however for the price everything was wonderful. Very happy and excited to give this as a gift.
February 21, 2023
Excellent Shipping
Ordering for a birthday need to ship fast to make it on time. The customer service helps me big time. We received our order few days before due date.
January 4, 2023
Always helpful 😻
February 19, 2023
Nice but not quite right.
I looked at many bath caddies on Amazon that would fit with:
A. The very large size of the bath.
B. An architecturally designed minimal Japanese bathroom.
I liked the simple yet comprehensive inclusion of details for wine stems, bottle location, iPhone positioning and an iPad support made in the same material.
There are only two negative points:
A. The iPad support is not wide enough to fit an iPad, it's short by 4mm. A silly oversight.
B. The laser cut 'So Bamboo" logo is placed/cut in the most inappropriate location. As an product designer the logo needs to be pushed back, something to be discovered (this is not a car). Ideally underneath with more detail -cleaning/care instructions, location, web address and store location) burning the logo into the primary space serve little use and is obtrusive (happy to return for an unbranded version)
The product also needs rubber feet to prevent it slipping off the bath edge.
Almost perfect but not quite there....
February 15, 2023
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The cut out for the legs was too big…
The cut out for the legs was too big and it keeps sliding off
February 19, 2023
Great service!!!
February 10, 2023
NICE! Confirmation of order & info of…
Confirmation of order & info of delivery time was prompt & accurate.
4 out of 5 stars, only because it was a bit smaller than I expected. (my mistake, I should have checked the measurements better)
Packaging & product both OK.
All good, I'm pleased.
February 14, 2023
Quality product and well priced
Quality product and well priced. Great communication and received on time. 😀
February 5, 2023
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The custom work turned out better than…
The custom work turned out better than I could imagine! Beautiful packaging and stellar product. Love it!
February 5, 2023
I did not receive the pillow
I did not receive the pillow, just the BAMBOO BATHTUB CADDY TRAY - BATHTUB ORGANIZER. I got some bath bombs, so maybe they were sent by mistake instead of the pillow. Can you please send the pillow please or send me a refund for the cost of the pillow.
February 5, 2023
Reply from Bamboo Crafts
Hi Samantha,
I do apologise for the mistake. I have looked up our email and I couldn't find your email regarding this matter as we would have solved it immediately if we got an email from you. However, I have just gone ahead and create a ticket for you and the pillow will be sent out in 2 days.
Bamboo Crafts Team
Fast and great service
Fast and great service and got exactly what I paid for 100% will buy from them again.
February 5, 2023
Reply from Bamboo Crafts
Thank you for taking the time to write such a positive review! It's great to hear that you received fast and great service and received exactly what you paid for. We are thrilled that you are satisfied with your purchase and we are grateful for your business. We hope to have the opportunity to serve you again in the future.
It was a gift for my daughter and she…
It was a gift for my daughter and she really loved it. Delivery was in time for her birthday and I was very happy. Thank you so much. 👍👍👏👏
February 9, 2023
Reply from Bamboo Crafts
Wow, that's wonderful to hear! I'm glad the gift was a hit and that it arrived just in time for your daughter's birthday. Delivering smiles and making customers happy is what we strive for, so it's great to know that we were able to do that for you. Thank you for choosing us and for taking the time to write this review. We truly appreciate your kind words and it means a lot to us. Have a great day!
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Such a unique product thank to the…
Such a unique product thank to the personalisation. Friendly customer service team, will use again
February 9, 2023
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Fast delivery and good products😊
Fast delivery and good products😊
I have bought the bamboo breard cutter for my mom like a present. She really love it because it easy to cut and the wooden material is safety for food.
February 8, 2023
Unprompted review
The company providing best service and…
The company providing best service and an outstanding quality
February 8, 2023
Unprompted review
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