Bambu Lab Reviews 86,840

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 71,077 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and intuitive user experience, highlighting its ease of setup and reliable performance. Many appreciate the fast delivery service, noting that orders arrive quickly and are well-packaged. However, some customers also noted issues with the ordering process, specifically regarding missing parts or defective products upon arrival. There were also mentions of inconsistent delivery tracking and, in a few instances, lost packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick delivery times... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent quality of products,... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, quick setup,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the easy ordering process and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bambu is the top tier of 3D printers. The customer support, ease of access, and thorough service manuals make Bambu the best printers on the market for hobbyists and pros. I only fault them one... See more

Rated 4 out of 5 stars

Good experience however, often filaments are out of stock, when notification for in stock arrives, many times it’s gone again. Packaging has changed from very secure and arrives perfectly to short cu... See more

Rated 4 out of 5 stars

The quality of the product is first rate, and ordering the filament was easy. The new shipping partner isn’t as good as they don’t have realtime shipping information so trying to figure out when the p... See more

Rated 4 out of 5 stars

Ordering was very easy (once items were in stock). Only negative item is the Dutch end delivery company they use (DPD), which does not communicate and has 0 proactivity whatsoever. Why not use DHL fro... See more


Company details

  1. Electronics Store

Written by the company

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

87K reviews

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Rated 5 out of 5 stars

Thank you for the best shopping experience.

I bought an Anycubic Mega-S seven years ago and have been managing to print somehow through trial and error.

This time, I purchased an X2D. I'm experiencing a dreamlike, magical user experience.

I was prepared for a delay in delivery because I purchased it during a long holiday in Japan, but it arrived very quickly.

Both the service and the product are excellent.

Thank you.

May 2, 2026
Rated 4 out of 5 stars

H2d’s

I have two H2d’s that I bought new. One is very good with no problems at all. The other one has been nothing but trouble. Parts sent but still not working.

May 6, 2026
Rated 4 out of 5 stars

Great experience

Easy to use, great choice of projects. Would be great to have an option to solve the problems with printer, such as some printing defects, not asking Chat GPT, but asking directly asking Bambulab how to solve the problem.

April 26, 2026
Rated 5 out of 5 stars

excellent machine & ecosystem

excellent machine, ecosystem and experience print ready alot option and guideline for beginner and as designer myself i'm absolutely satisfied by the whole ecosystem no matter the machine its print excellent 98% of the time 2% are lack of knowledge or bad setting I made i went from the A1 to the X2D and i haven't failed any print yet or like i said it was bad manipulation from me and you learn and improve from it ☺️ you can't know anything without tasting thing

May 16, 2026
Unprompted review
Rated 2 out of 5 stars

Cloud

My first 3D printer. Super quality. However, due to the forced reliance on the Bambu Cloud—and the blocking of Orca Slicer and other software—this will definitely be my last Bambu printer. I don't like such restrictive constraints. After all, I don't live in China.

May 6, 2026

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