Société de construction baniva  Reviews 

Very disappointing experience. The ordering process seemed straightforward, but things became frustrating once the purchase was completed. Communication was slow, and it was difficult to get clear answers regarding my order. The information provided did not fully match my expectations, and resolving the issue took far more time and effort than it should have.

Customer service was not particularly helpful when I reached out, which only added to the frustration. Based on my experience, I would be hesitant to order from this company again and cannot recommend it without significant improvements in customer support and transparency.

I bought from them a "toilette broyeur" (SANICOMPACT @ Comfort ECO +) for 1542,75 euros (Facture N° FT120160000604).

This is most expensive from the "Sanicompact" brand they had available.
They gave me instead a cheaper Lafiness D840. When I complained, they tried to convince me that it was a Sanicompact in a Lafiness sealed box (LOL). A mistake of their provider, they said. I did not accept the explanation since, although quite similar, I found pictures of each product and saw that indeed what I got was a Lafiness.
Finally they accepted to "change" it and, in around two months, gave me the very same toilette in a plain carton box with an A4 sheet of paper with an impression taken from the online Sanicompact catalog and glued to it. I recognized it since I took pictures of the previous one before giving it back and they have the same stickers in the exact same place.
I ended up not using that toilette since it is extremely noisy. Will get a better one eventually but will not buy it in BANIO for sure.

Super. Excellent service